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Samsung Galaxy Core Prime User Manual

Samsung Galaxy Core Prime
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User Guide
[UG template version 14c]
[Sprint_Samsung_SM-G360P_UM_Eng_121714_R3]

Table of Contents

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Samsung Galaxy Core Prime Specifications

General IconGeneral
Panel typeTFT
Display diagonal4.5 \
Touch technologyMulti-touch
Touchscreen typeCapacitive
Display resolution480 x 800 pixels
Display number of colors16.78 million colors
Processor cores4
Processor family-
Processor frequency1.2 GHz
RAM capacity1 GB
Compatible memory cardsMicroSD (TransFlash)
Maximum memory card size64 GB
Internal storage capacity8 GB
Sensor typeCMOS
Front camera typeSingle camera
Maximum frame rate30 fps
Rear camera resolution1280 x 720 pixels
Rear camera resolution (numeric)5 MP
Front camera resolution (numeric)2 MP
4G standardLTE
2G standardsGSM
3G standardsUMTS, WCDMA
SIM card typeMicroSIM
Wi-Fi standards802.11b, 802.11g, Wi-Fi 4 (802.11n)
Bluetooth version4.0
3G bands supported850, 900, 2100 MHz
4G bands supported800, 900, 1800, 2100, 2600 MHz
Bluetooth profilesA2DP, AVRCP, HFP, HID, HSP, MAP, OPP, PAN, PBAP, SAP
SIM card capabilitySingle SIM
2G bands (primary SIM)850, 900, 1800, 1900 MHz
Mobile network generation4G
USB version2.0
USB connector typeMicro-USB
Headphone connectivity3.5 mm
Form factorBar
Product colorBlack
PlatformAndroid
Google applicationsGoogle Maps, Google Play, Google Voice Search
App distribution platformGoogle Play
Subscription typeNo subscription
ThemesWallpapers
PersonalizationIcons, Menu, Shortcuts, Themes
Personal info management (PIM)Alarm clock, Calculator, Calendar, Events reminder, Notes, To-do list
Audio formats supported3GA, AAC, AMR, FLAC, IMY, M4A, MIDI, MP3, MXMF, OGA, OGG, OTA, WAV, XMF
Image formats supportedJPG
Video formats supported3G2, 3GP, M4V, MKV, MP4, WEBM
Multimedia Messaging Service (MMS)Multimedia Messaging Service (MMS) is a standard way to send messages that include multimedia content to and from a mobile phone over a cellular network
Talk time (3G)13 h
Battery capacity2000 mAh
Standby time (3G)- h
Browsing time (3G)9 h
Browsing time (Wi-Fi)12 h
Continuous audio playback time60 h
Continuous video playback time10 h
Body SAR (EU)0.397 W/kg
Head SAR (EU)0.6 W/kg
Specific absorption rate (SAR) value (EU)- W/kg
Weight and Dimensions IconWeight and Dimensions
Depth8.8 mm
Width68.4 mm
Height131.3 mm
Weight131 g

Summary

Introduction to Your Samsung Galaxy Core Prime

About the User Guide

Explains how to best use the guide to get the most out of your phone.

Before Using Your Phone

Provides guidance on initial phone usage and contract conditions for services.

Get Started with Your Phone

Parts and Functions Overview

Illustrates the phone’s primary parts and their key functions.

Phone Layout Details

Outlines the phone’s primary external features and buttons.

SIM Card Management

Handling the SIM Card

Provides essential guidelines for handling and maintaining the SIM card.

Inserting the SIM Card

Step-by-step instructions for inserting the SIM card into the phone.

SD Card Usage and Management

SD Card Cautions and Handling

Warns about data loss and safe handling of the SD card.

Inserting the SD Card

Instructions on how to properly insert an optional SD card.

Unmounting the SD Card

Explains how to safely unmount the SD card before removal.

Formatting the SD Card

Guides on formatting the SD card for phone use.

Battery Operations

Battery Cautions and Care

Provides important notes on battery storage, replacement, and cleaning.

Inserting the Battery

Step-by-step instructions for inserting the phone's battery safely.

Removing the Battery

Instructions on how to safely remove the phone's battery.

Charging the Battery

Details on charging the phone via AC adapter or PC connection.

Turning the Phone On and Off

How to Turn Your Phone On

Procedure for powering on the phone and initial startup screens.

How to Turn Your Phone Off

Instructions on how to power off the phone through the device options menu.

Using the Touchscreen Gestures

Tap or Touch Gesture

Explains how to tap or touch items on the screen.

Touch and Hold Gesture

Describes how to touch and hold an item for options.

Swipe or Slide Gesture

Details on swiping or sliding fingers across the screen.

Flick and Rotate Gestures

Explains flicking for quick strokes and rotating the screen.

Activation and Service Setup

Register Your Phone on Sprint Prepaid

Steps to register your phone and activate Sprint Prepaid service.

Activating Your Phone

Instructions for activating the phone automatically after setup.

Completing the Setup Screens

Initial Setup Process

Guides through setting up language, Wi-Fi, and Google accounts.

Basic Phone Operations

Home Screen and Apps List Navigation

Overview of using the Home screen and launching applications.

Screen Navigation and Menu Operations

How to tap icons, navigate screens, and access menus.

Phone Settings Menu Access

Steps to access and use the phone's settings menu.

Screen Orientation and Screenshots

Managing screen orientation and capturing screenshots.

Managing Applications

Launching Applications

Instructions on accessing and launching installed apps from the apps list.

Understanding the Apps List

Details the primary preinstalled apps and their functions.

Finding Your Phone Number

Silent and Airplane Modes

Using Silent Mode

How to set the phone to silent mode to avoid disturbing others.

Using Airplane Mode

How to turn on Airplane mode to disable wireless functions.

Entering Text on Your Phone

Touchscreen Keyboards Overview

Information on available touchscreen keyboards and Google Voice Typing.

Samsung Keyboard Usage

Details on using the QWERTY keyboard for text entry.

Google Voice Typing for Text Entry

Guides on using voice recognition to convert speech to text.

Tips for Editing Text

Provides tips for easier text entry and editing, like copy/paste.

Managing Your Google Account

Creating a Google Account

Steps to create a new Google Account online or via the phone.

Signing In to Your Google Account

Instructions to sign in to an existing Google Account on the phone.

Google Play Store Operations

Finding and Installing Apps

How to find, download, and install apps from the Google Play Store.

Requesting a Refund for a Paid App

Procedure for requesting a refund within 15 minutes of app purchase.

Updating Applications

How to update apps directly or set automatic app updates.

Uninstalling Applications

Steps to uninstall apps downloaded from Google Play.

Locking and Unlocking Your Screen

Turning the Screen Off When Not in Use

How to turn the screen off using the Power/Lock Key.

Turning the Screen On and Unlocking

Procedure to turn the screen on and unlock it using various methods.

Updating Your Phone's Software and Profile

Backing Up Data Before Updating

Instructions for backing up Gmail, Exchange Mail, and Google apps.

Updating Phone Software

Steps to update the phone's software via the System update menu.

Updating Your Profile and PRL

How to update online user profile information and the PRL.

Understanding Your Phone Interface

Home Screen Basics and Layout

Introduction to the Home screen and its layout.

Status Bar Elements

Description of icons and information shown in the Status bar.

Notifications Panel Usage

How to open, close, and view notifications in the panel.

Customizing the Home Screen

Learn to rearrange, delete, and display the Home Screen menu.

Adding Home Screen Shortcuts

Using the Phone App

Placing and Answering Calls

Guides on dialing, answering, and managing calls.

Calling Using the Phone Dialer

Instructions for making calls using the phone's dialer screen.

Answering Incoming Calls

How to answer, mute, reject, or respond to incoming calls.

Placing Calls via Contacts and Call Logs

Placing a Call from Contacts

How to place calls directly from your Contacts list.

Calling from Call Logs

Instructions to quickly place calls from recent incoming/outgoing numbers.

Optional Phone Services

Voicemail Setup

Steps to set up your voicemail and personal greeting.

Visual Voicemail Features

Overview and setup of Visual Voicemail services.

Caller ID Blocking Configuration

Managing Call Waiting

Conference Calling Procedure

Call Forwarding Setup

Call Settings Configuration

Setting Up Call Rejection Messages

Create or edit messages to reject incoming calls.

Configuring Noise Reduction

Suppress background noise during calls.

Enabling TTY Mode

Enable service for TTY (teletypewriter) devices.

Managing Contacts

Adding a New Contact

Instructions for adding contact details like name and phone number.

Editing Existing Contacts

How to add or edit information for an existing contact.

Deleting a Contact

Steps to delete a contact from the phone.

Sharing a Contact

Methods to share contact information via Bluetooth, email, or messages.

Importing Contacts

Importing from SD Card or Device Storage

How to import contacts backed up on an SD card or device storage.

Backing Up Contacts

Backing Up Contacts to an SD Card

Procedure to back up contacts to an installed SD card.

Messaging and Internet Usage

Text and Multimedia Messaging

Sending and receiving text (SMS) and multimedia (MMS) messages.

Creating and Sending Gmail Messages

Steps to compose and send email messages using Gmail.

Managing Email Accounts

Setup, add, and manage email accounts on the phone.

Data Services Information

Basics of using data services, including Sprint Spark LTE.

Camera and Video Functions

Taking Pictures and Recording Videos

Guide to capturing photos and videos with the phone's camera.

Viewing Pictures and Videos via Gallery

Accessing and viewing stored pictures and videos from the Gallery app.

Editing Pictures

Procedures for rotating and cropping pictures.

Sharing Pictures and Videos

Methods to share photos and videos via email, MMS, Bluetooth, or social media.

Camera Settings Adjustments

Switching Between Front and Back Cameras

How to switch between the front and back camera lenses.

Setting Camera Options

Configuring various camera settings for different situations.

Exploring Useful Phone Features

Sprint Zone Information

Accessing Sprint news, feedback, featured apps, and tips.

Using the Calculator App

Performing basic and scientific calculations with the built-in app.

Calendar Application Guide

Creating events, managing the calendar, and syncing with online calendars.

Clock App Functions

Setting alarms, using world clock, stopwatch, and timer.

Google Play Music Usage

Browsing, shopping, and playing music from Google Play.

Google Search Functionality

Searching for information on the phone and the internet.

Phone Connectivity Options

Connecting to a PC via USB

Transferring files between phone and computer using a USB connection.

Wi-Fi Network Setup

Turning Wi-Fi on, connecting to networks, and managing Wi-Fi settings.

Bluetooth Device Management

Enabling, pairing, and sharing information via Bluetooth.

Hotspot and Tethering Configuration

Setting up Wi-Fi hotspot and Bluetooth tethering.

Phone Settings Configuration

Basic Settings Overview

Lists top-level settings categories like Wi-Fi, Bluetooth, and Data usage.

Lock Screen Settings and Options

Setting screen lock methods (Swipe, Pattern, PIN, Password).

Call Settings Customization

Configures call options like rejection messages, ringtones, and voicemail.

Application Manager Usage

Check installed apps, running apps, and manage app settings.

Backup and Reset Options

Setting up backups and performing factory data resets.

Accessibility Settings Configuration

Enabling and managing accessibility features for users.

Language and Input Settings

Selecting language, configuring keyboards, and speech input.

Date and Time Settings

Automatically setting or manually configuring date and time.

Storage Settings Management

Managing internal storage and microSD card options.

Security Settings Configuration

Setting encryption, password visibility, and administrator options.

Getting Assistance and Support

Troubleshooting Common Phone Issues

Solutions for common problems like freezing, app instability, and connectivity.

Sprint Account Information and Help

Managing account passwords, user names, and accessing help.

Sprint Support Services

Accessing Sprint 411 and Operator Services for assistance.

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