Get Started 29
5. Continue to follow the instructions to program your phone. Once you see the “Congrats” page,
your phone and plan are activated.
To confirm activation, make a phone call. If your phone is still not activated, visit
sprint.com/prepaidsupport for assistance. If you do not have access to the Internet, call Sprint
Customer Service at 1-855-639-4644 from another phone
Note: If you are having any difficulty with activation, visit sprint.com/prepaidsupport for assistance.
Activate Your Phone
After completing the account setup on sprint.com/prepaidactivate, simply turn your phone on. It is
designed to activate automatically.
■ Press and hold the Power/Lock Key to turn your phone on.
Your phone is designed to activate automatically. When you turn the phone on for the first
time, you should see a Hands Free Activation screen, which may be followed by a PRL
Update screen and a Firmware Update screen. Follow the onscreen instructions to continue.
If your phone is still not activated, visit sprint.com/prepaidsupport for assistance. If you do not have
access to the Internet, call Sprint Customer Service at 1-855-639-4644 from another phone.
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