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Samsung Galaxy Express Prime - User Manual

Samsung Galaxy Express Prime
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MOBILE PHONE
Health & Safety and Warranty Guide
Please read this manual before operating your
device and keep it for future reference.
This document contains important terms
and conditions with respect to your device.
By using this device, you accept those
terms and conditions.
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Summary

Legal Information

Samsung Limited Warranty

Details the warranty coverage and dispute resolution procedure for Samsung products.

Health and Safety Information

Outlines safety precautions and guidelines for using the mobile device.

Warranty

Provides information on obtaining service and full written terms of the warranty.

End User License Agreement (EULA)

Intellectual Property

Open Source Software

Disclaimer of Warranties; Exclusion of Liability

Modification of Software

Diagnostic Software

Samsung KNOX

Section 1: Health and Safety Information

Specific Absorption Rate (SAR) Certification Information

Explains RF exposure limits and how SAR is measured for wireless devices.

FCC Part 15 Information to User

Commercial Mobile Alerting System (CMAS)

Samsung Mobile Products and Recycling

GPS & AGPS

Your Location

Explains how location-based information is collected, used, and shared by the device.

Navigation

Emergency Calls

FCC Hearing Aid Compatibility (HAC) Regulations for Wireless Devices

M-Ratings

T-Ratings

HAC for Newer Technologies

Restricting Childrens Access to Your Mobile Device

Section 2: Online Legal Information

End User License Agreement for Software (EULA)

Provides the EULA for the device's software, accessible online.

Health;Safety and Standard Limited Warranty Guide (Terms & Conditions of Sale)

Offers access to the full Health/Safety and Warranty guide online.

Procedures for Dispute Resolution;30-day Arbitration and Opt-Out Policy

Outlines the process for resolving disputes, including arbitration and opt-out procedures.

Section 3: Samsung Product Registration

Overview

This document is a Health & Safety and Warranty Guide for a Samsung mobile phone, specifically model SM-J320A. It provides crucial information regarding the device's safe operation, legal terms, warranty, and environmental considerations.

Function Description:

The Samsung mobile phone is a wireless communication device designed for various functions, including making and receiving calls, accessing location-based services (GPS/AGPS), and potentially running applications. It operates using radio signals and connects to wireless and landline networks. The device is equipped with diagnostic software to report usage and performance information, aiming to improve network quality and overall user experience for AT&T customers. It also incorporates Samsung Knox™ security platform, indicating its suitability for enterprise use, though additional licensing fees may apply. The phone is designed to receive wireless emergency alerts from the Commercial Mobile Alerting System (CMAS), also known as the Personal Localized Alerting Network (PLAN), in areas where the wireless provider participates.

Important Technical Specifications:

  • Specific Absorption Rate (SAR) Certification: The device complies with FCC RF exposure limits, with a safety limit of 1.6 watts per kilogram (W/kg). SAR tests are conducted at the highest certified power level across all tested frequency bands. The FCC ID number for this device is A3LSMJ320A.
  • FCC Part 15 Compliance: The device complies with part 15 of the FCC Rules, meaning it is subject to two conditions: it may not cause harmful interference, and it must accept any interference received, including interference that may cause undesired operation. It has been tested and found to comply with the limits for a Class B digital device, designed to provide reasonable protection against harmful interference in a residential installation.
  • Hearing Aid Compatibility (HAC): The device is rated for hearing aid compatibility according to FCC regulations. Wireless mobile devices are rated M3 or M4 for acoustic coupling (M-Ratings) and T3 or T4 for inductive coupling (T-Ratings) with hearing aids. M4 and T4 indicate better/higher ratings, signifying less interference. The American National Standards Institute (ANSI) C63.19 standard describes the HAC rating and measurement procedure, where a sum of 6 or more (hearing aid rating + mobile device rating) indicates excellent performance.
  • GPS & AGPS: The device utilizes Global Positioning System (GPS) signals for location-based applications. It can also use Assisted Global Positioning System (AGPS), which leverages the cellular network to enhance GPS performance. AGPS use may incur airtime and data charges.
  • Power Output: The device is designed to operate at multiple power levels, adjusting its output to use only the power required to reach the network. The closer the device is to a wireless base station antenna, the lower its power output.

Usage Features:

  • Emergency Calls: The device can make emergency calls, but users should not rely solely on it for essential communications. AGPS technology may be activated during emergency calls to provide approximate location, but it has limitations and may not work in all areas. Users are advised to state their location and remain on the call as instructed by emergency responders.
  • Navigation: The device can provide maps, directions, and other navigation data. Users are cautioned that this data may be inaccurate or incomplete and should visually confirm navigational instructions with real-world conditions.
  • Software: The device runs on an operating system that may be subject to modification. However, Samsung warns against editing registry settings or modifying operating system software, as this can cause performance issues or incompatibilities. Custom operating system software may also lead to improper device and application function, and carriers may prohibit its download. Unauthorized software downloads will trigger on-screen notifications, and users should power down the device and contact their carrier to restore authorized settings.
  • Product Registration: Users are encouraged to register their Samsung device online at www.samsung.com/register to activate product warranty, access a personalized My Samsung Mobile account, and receive information on promotions, events, special offers, and product reviews.

Maintenance Features:

  • Recycling: Samsung promotes the recycling of its mobile devices and genuine accessories. Batteries must be recycled or disposed of properly. Users can find recycling locations via www.samsung.com/recyclingdirect, call 1-877-278-0799, or use the PLUG-IN to eCYCLING with EPA at www.call2recycle.org/. Samsung-branded devices and batteries are accepted at Samsung Recycling Direct (SM) locations for no fee. A free recycling mailing label can be obtained from https://pages.samsung.com/recycling/index.jsp.
  • Battery Disposal: Users are warned never to dispose of batteries in a fire, as they may explode. Local regulations regarding the disposal of mobile devices and batteries must be followed, as disposal in household or business trash may be prohibited in some areas.
  • Temperature Management: Prolonged usage of certain applications or the device itself may increase its temperature. Users are advised to discontinue use, close applications, or turn off the device if it feels hot to the touch, to prevent skin discomfort, redness, or low-temperature burns. Adequate ventilation and air flow are crucial; covering the device with bedding, clothing, or other materials can affect performance and pose a risk of fire or explosion.
  • Children's Access: The mobile device is not a toy and should be kept out of reach of small children to prevent injury, device damage, or unintended calls.

This guide also outlines the Samsung Limited Warranty, including its dispute resolution procedure and the right to opt out of arbitration within 30 calendar days of purchase. Full warranty terms and legal information are accessible on the device (Settings → System → About device → Legal Information → Samsung legal) or online at www.samsung.com/us/Legal/Phone-HSGuide (English) and www.samsung.com/us/Legal/Phone-HSGuide-SP (Spanish). The End User License Agreement (EULA) for software is also available via these channels.

Samsung Galaxy Express Prime Specifications

General IconGeneral
BrandSamsung
ModelGalaxy Express Prime
CategoryCell Phone
LanguageEnglish

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