Service
If you are a new T-Mobile
®
customer and your service has not yet
been activated, call Customer Care at 1-800-937-8997 and a
T-Mobile Activations representative will assist you.
You will need the following information when activating
service:
• Your Service Agreement and the agent code on your
Agreement
• Your name, home address, home phone number, and billing
address
NOTE: For business and government accounts, please provide the name of
the organization, the address, and the tax ID.
• Your Social Security number, current driver’s license number,
and date of birth for credit check purposes
• Your choice of T-Mobile rate plan and services
(see www.t-mobile.com for the latest plan information)
• SIM serial number and IMEI number (located on the box
barcode label)
NOTE: By activating service, you acknowledge that you have read,
understand, and agree to be bound by each of T-Mobile’s Terms and
Conditions, and your Service Agreement.
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