Connecting to a WiFi router blocking
the incoming calls can cause this issue.
In most cases it can be resolved by
doing the following:
1. Disconnect from WiFi
2. Factory reset the WiFi router (refer
to WiFi router user manual)
3. Update WiFi router to latest
firmware (refer to WIFi router user
manual)
4. Enable/disable VoIP or SIP related
settings on the WiFi router (refer to
WiFi router user manual)
Phone Does Not Ring for Incoming Calls
If problem persists, contact customer
care at http://support.textnow.com
or 1 (888) 250-5255
30
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