Samsung HW-E350 - Troubleshooting Guide

20
Before requesting service, please check the following.
  

• Is the power cord plugged
into the outlet?
•
Connect the power plug to
the outlet.


•
Is there static electricity in
the air?
•
Disconnect the power plug
and connect it again.

• Is the unit properly
connected to your TV?
• Is the Mute function on?
•
Is the volume set to
minimum?
• Connect it correctly.
•
Press the Mute button to
cancel the function.
• Adjust the volume.



• Is the TV connected
properly?
• Connect it correctly.



• Are the batteries drained?
•
Is the distance between
remote control and main
unit too far?
• Replace with new batteries.
• Operate at a close distance.



•
Are the left/right audio
output cables from the TV
connected properly?
•
Check the left/right channel
and connect it/them
correctly.
troubleshooting