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Samsung HW-Q990B/ZA User Manual

Samsung HW-Q990B/ZA
41 pages
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User Manual of Product 1:
SAMSUNG 55-Inch Class Neo QLED 4K QN85C Series Neo
Quantum HDR, Dolby Atmos, Object Tracking Sound, Motion
Xcelerator Turbo+, Gaming Hub, Smart TV with Alexa Built-in
(QN55QN85CAFXZA, 2023 Model)
User Manual of Product 2:
SAMSUNG HW-Q990B/ZA 11.1.4ch Soundbar w/ Wireless
Dolby Atmos / DTS:X, Rear Speakers, Q Symphony, SpaceFit
Sound+, Airplay 2, Adaptive Sound, Game Pro Mode, Alexa
Built-In, 2022

Table of Contents

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Samsung HW-Q990B/ZA Specifications

General IconGeneral
TypeSoundbar
Channels11.1.4
Total Power Output656 W
SubwooferWireless
Rear SpeakersWireless
Dolby AtmosYes
DTS:XYes
HDMI Inputs2
HDMI Output1
BluetoothYes
Wi-FiYes
Number of Speakers22
HDMI eARCYes
Optical InputYes
Q-SymphonyYes
Voice AssistantAmazon Alexa (Built-in)
Smart FeaturesAlexa, AirPlay 2, Spotify Connect

Summary

Product Safety and Handling

Pre-Use Safety Instructions

Essential reading before operating the product to ensure safe usage.

Power and Installation Safety

Guidelines for safe electrical power connection and product installation to prevent hazards.

Preventing Accidental Tipping

Methods to secure the product and prevent tipping, ensuring child safety.

Product Operation, Features, and Specifications

Operating the Product and Maintenance

Guidance on operating, caring for, and performing basic maintenance on the product.

Internet Security Measures

Steps to protect the connected product and personal information from online threats.

Connectivity and Setup Guides

Instructions for connecting external devices, cameras, and initial product setup.

Troubleshooting and Specifications

Solutions for common issues and technical details about the product's performance.

Regulatory Compliance and Warnings

FCC Compliance Statements

Information on FCC regulations, including compliance statements and cautions.

Radiation Exposure Information

Details on adhering to FCC radiation exposure limits for safe product operation.

California Consumer Warnings

Specific warnings related to chemicals known to cause cancer and reproductive harm in California.

Essential Safety Precautions

General Operating Instructions

Comprehensive safety instructions to be read and followed carefully for product use.

Precautions for Safe Use

Essential precautions for safe operation, placement, and handling to prevent hazards.

Soundbar Component Identification

Included Product Components

Identification of all included components for the soundbar system, including cables and mounts.

Soundbar Product Overview

Top Panel Controls and Display

Description of buttons and display on the top panel for operation and status.

Bottom Panel Connectivity Ports

Identification of input/output ports located on the bottom panel for connections.

Soundbar Remote Control Functions

Remote Control Setup and Basic Use

Instructions for inserting batteries and using basic remote control buttons.

Advanced Remote Control Features

Explanation of advanced functions like Sound Mode, Channel Level, and Volume control.

Soundbar Remote Control - Further Functions

Sound Control Options

How to adjust sound settings like Auto EQ, Spacefit, AVA, and Night mode.

Playback and Navigation Controls

Using playback buttons and directional controls for music and menu navigation.

Volume and Tone Adjustment

Controlling woofer, master volume, and tone (treble/bass) with the remote.

Advanced Soundbar Features

Active Voice Amplifier (AVA)

Explanation of the AVA feature for enhancing voice clarity during playback.

Hidden Button Functions and Specs

Details on secondary button functions and output specifications for sound modes.

TV Remote Control Integration

Using TV Remote for Volume Control

How to configure and use your TV's remote to control the soundbar's volume.

Soundbar Power and Unit Connection

Connecting Power Cords

Step-by-step guide to connect power cords for the soundbar, subwoofer, and surround speakers.

Speaker Configuration and Modes

Recommended Speaker Layout

Optimal placement diagram for soundbar, subwoofer, and surround speakers for best audio.

Surround Speaker Mode Selection

How to select and configure surround speaker modes for immersive audio.

Manual Speaker Connection

Manual Connection Procedure

Steps to manually connect the subwoofer and surround speakers if auto-connection fails.

LED Indicator Status Guide

Speaker LED Indicator Meanings

Explanation of LED lights on speakers for status indication and troubleshooting.

Auto EQ Calibration

Auto EQ Setup and Tuning

Detailed instructions for performing Auto EQ tuning to optimize bass and room acoustics.

TV Connectivity - HDMI ARC

HDMI ARC Connection Steps

Steps to connect the soundbar to a TV using HDMI ARC for audio transmission.

TV Connectivity - Optical Cable

Optical Cable Connection Steps

How to connect the soundbar to a TV using an optical audio cable for sound output.

TV Connectivity - Bluetooth

Bluetooth Pairing Process with TV

Guide for pairing the soundbar with a Samsung TV via Bluetooth for wireless audio.

TV Connectivity - Wi-Fi

Wi-Fi Connection Setup with TV

Instructions for connecting the soundbar to a Samsung TV wirelessly via Wi-Fi.

Q-Symphony Functionality

Q-Symphony Setup and Operation

How to enable Q-Symphony for synchronized audio output from TV and soundbar.

Spacefit Sound Feature

Spacefit Sound Setup Methods

How to enable Spacefit sound via soundbar or TV for optimized audio quality.

External Device Connectivity

HDMI Connection for External Devices

Steps to connect external devices via HDMI for high-quality audio and video playback.

Optical External Device Connection

Optical Cable Connection Steps

How to connect external devices using an optical cable for audio output.

Mobile Device Connectivity - Bluetooth

Bluetooth Pairing with Mobile Device

Guide for pairing a mobile device with the soundbar via Bluetooth for wireless audio streaming.

Mobile Device Connectivity - Wi-Fi

Wi-Fi Setup via SmartThings App

Instructions to connect the soundbar to a mobile device using Wi-Fi via the SmartThings app.

Tap Sound Feature

Tap Sound Functionality Guide

How to use the Tap Sound feature to play mobile device audio by tapping the soundbar.

Apple AirPlay 2 Connectivity

AirPlay 2 Streaming Setup

Guide to stream audio from Apple devices to the soundbar using AirPlay 2.

Wall Mount Installation

Wall Mount Installation Precautions

Important safety and preparation steps before mounting the soundbar on a wall.

Wall Mount Components and Assembly

List of wall mount components and instructions for assembling brackets.

Surround Speaker Wall Mounting

Surround Speaker Wall Mount Guidelines

Notes and requirements for wall mounting surround speakers, including weight and screw specs.

Soundbar Placement and Speaker Installation

Soundbar Placement on TV Stand

Instructions for placing the soundbar on a TV stand for optimal performance and voice recognition.

Surround Speaker Wall Mounting

Guidelines for installing wall mounts for surround speakers, ensuring safety and proper positioning.

Software Updates

Auto Software Update Process

How the soundbar automatically updates its software when connected to the internet.

USB Software Update Procedure

Instructions for updating the soundbar firmware using a USB drive.

Troubleshooting Common Issues

Power and Performance Problems

Solutions for the soundbar not turning on or working erratically.

Remote Control and Indicator Issues

How to fix problems with the remote control or a solid red indicator light.

Audio Output Troubleshooting

Steps for resolving no sound from the soundbar, subwoofer, or rear speakers.

Advanced Troubleshooting Scenarios

Audio Quality and Volume Issues

Solutions for sound jitter, delays, noise, and low subwoofer volume.

Connectivity and Network Problems

Steps for resolving Bluetooth, Wi-Fi, and TV connection issues.

Feature-Specific Troubleshooting

Troubleshooting for AVA, Auto EQ failure, and sound output after mode changes.

Product Information and Service

Licensing and Compliance Details

Information regarding technology licensing and open source notices for the product.

Service and Support Guidance

Notes on service procedures, potential fees, and recommended support channels for issues.

Product Specifications and Controls

Soundbar System Specifications

Technical details of the soundbar, subwoofer, and surround speakers, including dimensions and power.

Wi-Fi and Bluetooth Control Methods

How to turn Wi-Fi and Bluetooth on/off using specific remote control buttons.

Limited Warranty Information

Warranty Period and Terms of Service

Details the one-year limited warranty for parts and labor for the original purchaser.

Warranty Exclusions and Limitations

Lists conditions and damages not covered by the limited warranty, such as misuse or accidents.

Obtaining Warranty Service Procedures

Instructions on how to contact Samsung for warranty service and proof of purchase requirements.

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