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Samsung iDCS Keyset - User Manual

Samsung iDCS Keyset
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SAMSUNG iDCS SYSTEMS
April 2002
iDCS KEYSET
USER GUIDE
Samsung Communications ACN 073 594 537
www.samcom.com.au

Table of Contents

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Summary

THINGS YOU SHOULD KNOW

USER ORIENTATION

Describes keyset components, programmable keys, and line types for basic operation.

SPEAKERPHONE

Explains how to use the speakerphone function for hands-free calls.

VOLUME CONTROLS

Details how to adjust ringer, speaker, and handset volumes for optimal listening.

KEYSET STATUS INDICATOR

Explains the tri-colored terminal status indicator light and its meanings.

FEATURE ACCESS CODES

SYSTEM TONES

Describes various system tones used for feedback and call status.

KEYSET DAUGHTER MODULES

IDCS KDB-DIGITAL LINE INTERFACE (FKDBD)

Describes a module providing a Digital Line Interface for station devices.

IDCS KDB-SINGLE LINE INTERFACE (FKDBS)

Describes a module providing a Single Line Interface for standard phones.

IDCS KDB-FULL DUPLEX (FKDBF)

Describes a module converting the speakerphone to full duplex mode.

ADDING AN IDCS 14 BUTTON KEY AOM

ADDING A KEYSET DAUGHTERBOARD MODULE

ASSEMBLING YOUR KEYSET

OUTSIDE CALLS

MAKING AN OUTSIDE CALL

Instructions for initiating calls to external numbers.

ANSWERING AN OUTSIDE CALL

How to receive and answer incoming external calls.

BUSY LINE QUEUING WITH CALLBACK

Procedure for requesting a callback when a line is busy.

CANCELLING CALLBACK

How to cancel a previously set callback request.

INTERCOM CALLS

CALLING OTHER STATIONS

Instructions for making calls to other extensions.

ANSWERING INTERCOM CALLS

How to receive and answer internal calls.

VOICE ANNOUNCE MODE (INTERCOM CALLS ONLY)

Enables speaking to a station without answering the call.

AUTO ANSWER MODE (INTERCOM CALLS ONLY)

Automatically answers incoming intercom calls.

BUSY STATION CALLBACK

Requesting a callback when an intercom station is busy.

BUSY STATION CAMP-ON

Procedure to camp on an intercom call when the station is busy.

CALL PROCESSING

SYSTEM HOLD

How to place an active call on hold and retrieve it.

EXCLUSIVE HOLD

Places a call on hold so only the originating user can retrieve it.

REMOTE HOLD

Places a call on hold at another station.

HOLD RECALL

Handles calls on hold that exceed the programmed timer.

CONSULTATION HOLD

RETRIEVING CALLS HELD AT ANOTHER STATION

TRANSFERRING CALLS

TRANSFER WITH CAMP-ON

TRANSFER TO VOICE MAIL

CALL WAITING

CONFERENCE CALLS

CONFERENCE SPLITTING [L VERSION ONLY]

FORWARDING CALLS

FORWARD ALL CALLS

FORWARD BUSY

FORWARD NO ANSWER

FORWARD BUSY;NO ANSWER

FORWARD FOLLOW ME

FORWARD TO AN EXTERNAL NUMBER

FORWARD DND

CALL FORWARD OPTIONS

STATION CALL PICKUP

GROUP CALL PICKUP

MY GROUP PICKUP

PRIVACY RELEASE [L VERSION ONLY]

NETWORK FORWARDING

CALL FORWARD UNCONDITIONAL

Forwards all calls to a station in another system.

CALL FORWARD BUSY

Forwards calls to another system when you are on the phone.

CALL FORWARD NO RESPONSE

Forwards calls to another system when you do not answer.

DIALLING FEATURES

SPEED DIALLING

Instructions for dialing numbers from system-wide or personal lists.

PROGRAMMING PERSONAL SPEED DIAL NUMBERS

How to store frequently dialed numbers in your personal list.

ONE TOUCH DIALLING

Assigning speed dial numbers to one-touch buttons for quick dialing.

LAST NUMBER REDIAL

How to redial the last number that was dialed.

MANUAL RETRY WITH REDIAL [L VERSION]

SAVE NUMBER WITH REDIAL

CHAIN DIALLING

AUTOMATIC REDIAL;RETRY

PULSE TO TONE CHANGEOVER

MEMO REDIALLING [L VERSION ONLY]

PAGING AND MESSAGING

MAKING AN INTERNAL PAGE

How to make an announcement through keyset speakers.

MAKING AN EXTERNAL PAGE

How to make an announcement through external paging speakers.

ALL PAGE

How to page all designated keysets and external speakers simultaneously.

MEET ME PAGE

Procedure to page someone and have them dial a specific number.

CALL PARK AND PAGE

Methods to park an outside call and page someone to retrieve it.

MANUAL PARK ORBITS

Details the manual process of parking calls in specific orbits.

AUTOMATIC PARK WITH PAGE KEY

Automates parking a call and making a page announcement.

SETTING A MESSAGE INDICATION

CANCELLING MESSAGES

RETURNING MESSAGES

PROGRAMMED MESSAGES

CONVENIENCE FEATURES

DO NOT DISTURB

How to block incoming calls to your keyset.

ONE TIME DND

Temporarily enables Do Not Disturb for the current call.

MUTE

How to mute the handset transmitter or microphone during a conversation.

BACKGROUND MUSIC

Instructions for listening to background music through the keyset speaker.

ESTABLISHED CALL PICKUP [L VERSION]

How to pick up an established call from a connected PC modem.

APPOINTMENT REMINDER;ALARM CLOCK

How to set alarms and reminders using the keyset.

ANSWERING THE DOOR PHONE

CALLING THE DOOR PHONE;ROOM MONITOR

EXECUTIVE;SECRETARY HOT LINE

GROUP LISTENING

ACCOUNT CODES

ACCOUNT CODES [L VERSION]

LOCKING YOUR KEYSET

MANUAL SIGNALLING [L VERSION ONLY]

OFF-HOOK VOICE ANNOUNCE

OHVA BLOCK

OHVA REJECT

IN GROUP;OUT OF GROUP

CUSTOMIZING YOUR KEYSET

AME PASSWORD

Enables password protection for AME feature access.

AUTO CAMP-ON [L VERSION ONLY]

Automatically camps on intercom calls to busy stations.

SELECT RING TONE

Allows users to select one of eight available ring frequencies.

CHANGE YOUR PASSCODE

Procedure to change the default station passcode.

SET ANSWER MODE

AUTOMATIC HOLD

HEADSET OPERATION

HOT KEYPAD

KEY CONFIRMATION TONE

REJOINING A PAGE

RING PREFERENCE

DISPLAY SPEED DIAL NAME [L VERSION]

CALLER ID REVIEW ALL [L VERSION ONLY]

SECURE OHVA [L VERSION ONLY]

DISPLAY FEATURES

INTERACTIVE DISPLAY KEYS

Explains the function of soft keys below the display.

DIRECTORY INFORMATION

How to view and use directory information for stations and outside lines.

CALL LOG

DIAL BY NAME

CALL PROGRESS DISPLAYS

DISPLAY NUMBER DIALLED

CALL DURATION TIMER

AUTO TIMER

TIMER FUNCTION

VIEWING MESSAGE INDICATIONS

ALARM REMINDER MESSAGES

PERSONAL SPEED DIAL NAMES

STATION NAMES

MANAGING KEY ASSIGNMENTS

LCR WITH CLEAR

BACKSPACE WITH LCR [L VERSIONONLY]

ADVANCED PROGRAMMED MESSAGES

TEXT MESSAGING [L VERSION ONLY]

Allows digital keyset users to send and receive preprogrammed messages.

CALLER ID

SELECTING YOUR CALLER ID; CLIP DISPLAY

VIEWING THE NEXT CLIP CALL

SAVING THE CLIP NUMBER

REDIALLING A SAVED CLIP NUMBER

STORING A CLIP NUMBER

INQUIRE CLIP PARK;HOLD INFO

REVIEWING PAST CLIP CALLS

IDCS 64 BUTTON MODULE

WITH KEYSET

Describes the use of the 64 button module to add programmable keys.

SVMi-8

ACCESSING YOUR MAILBOX

GETTING STARTED

Initial steps for setting up and using the SVMi-8 mailbox.

LISTEN TO YOUR MESSAGES

Instructions for accessing and listening to new or old messages.

SUBSCRIBER MAIN MENU

Overview of the options available within the mailbox subscriber menu.

RECORD AND SEND A MESSAGE

ACCESS MANAGER

Follow Me

Allows setting an alternate location for call transfers.

Call Forwarding

Allows setting up a default 'other destination' for calls.

Find Me

Attempts to locate the subscriber by calling preprogrammed numbers.

Night Intercept

Plays a specific greeting based on weekly availability schedules.

PERSONAL GREETINGS

Primary No Answer Greeting

Greeting played when you are unavailable or away from your desk.

Busy Greeting

Greeting played when you are on another line or designated location.

Call Blocking Greeting

Greeting played when the Call Blocking feature is enabled.

Night Greeting

Greeting played during non-scheduled or evening hours.

Edit Personal Greetings

Edit Mailbox Greeting

MAILBOX ADMINISTRATION

Message Alert

Configures the system to call a number after each new message.

Pager Notification

Configures the system to notify your pager after each new message.

Undelete

Allows recovery of recently deleted messages.

Undelivered Retrieval

Allows cancellation of sent messages not yet picked up.

Auto Play New Messages

Auto Play Message Information

MESSAGE BROADCAST

Broadcast to All Mailboxes

Allows system administrators to send messages to all mailboxes.

PERSONAL SERVICES

Workload Management

Allows grouping of reminders as Commitments, Follow-Ups, or Tasks.

Stored Numbers

Allows entering up to 9 stored phone numbers for easy dialing.

Schedule Availability

Allows entering a weekly availability schedule for features.

Place a Direct Call

Allows placing direct calls out of the SVMi-8 system.

Personal Administration

Area for initial mailbox setup and basic administration.

PERSONAL ADMINISTRATION SETTINGS

KEYSET USER FEATURES

Message Waiting Lights

Explains the keyset light indicating a new voicemail message.

Answer Machine Emulation

Allows monitoring calls going to voicemail, similar to an answering machine.

AME Password

Requires station password to listen to messages for security.

SHORTCUTS

INTERACTIVE DISPLAYS

Viewing Mailbox Contents

Samsung iDCS Keyset Specifications

General IconGeneral
Programmable ButtonsYes
DisplayLCD
Headset JackYes
ConnectorRJ45
TypeDigital Telephone
CompatibilitySamsung iDCS Systems
Display Size2 lines x 24 characters
ColorGray
Line KeysProgrammable
Speed Dial KeysProgrammable
Intercom KeysProgrammable
Power SourceSystem powered
ModelSamsung iDCS Keyset

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