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Samsung KS9500 - User Manual

Samsung KS9500
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USER MANUAL
9 SERIES
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M o d e l _________________ S e r i a l N o . _______________________
UKS9000W_Asia_BN68-07890M-01_ENG.indb 1 2016-04-27 �� 3:43:15

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Summary

Important Safety Instructions

Whats in the Box?

About the Remote Control

Installing batteries into the remote control

Instructions for inserting batteries into the remote control for proper operation.

About the Samsung Smart Control (Voice Interaction version)

Pairing the TV to the Samsung Smart Control

Installing batteries into the Samsung Smart Control

Guide to installing batteries into the Samsung Smart Control, ensuring correct polarity.

Using the TV Controller

Instructions on how to use the TV Controller button on the rear of the TV.

Connecting to a Network

Network Connection - Wireless

Steps to connect the TV to the internet using a wireless router or modem.

Network Connection - Wired

Instructions for connecting the TV to a network using a LAN cable.

Mobile Network

The e-Manual

Using the buttons in the e-Manual

Explains how to navigate and use the features within the TV's embedded e-Manual.

Initial Setup

Guide to completing the initial setup process when the TV is first activated.

Troubleshooting and Maintenance

The TV settings are lost after 5 minutes.

Intermittent Wi-Fi

Tips for resolving unstable Wi-Fi connections, checking distance and interference.

Video App problems (Youtube etc)

Solutions for issues with video applications like YouTube, involving network settings.

What is Remote Support?

How does Remote Support work?

Explains the process of using Samsung's remote support service with a technician.

Eco Sensor and screen brightness

TV Installation

Mounting the TV on a wall

Detailed instructions and warnings for safely mounting the TV onto a wall.

VESA wall mount kit notes and specifications

Arranging the cables with the Cable guide

Visual guide on how to organize and route cables neatly using the provided cable management system.

Covering the ports with the Cover Terminal

Providing proper ventilation for your TV

Attaching the TV to the Stand

Safety Precaution: Securing the TV to the wall

Preventing the TV from falling

Steps and considerations for securing the TV to the wall to prevent accidental tipping.

Specifications and Other Information

Specifications

Decreasing power consumption

Licences

For India only

Contact SAMSUNG WORLD WIDE

Overview

This document is a user manual for a Samsung 9 Series TV, providing comprehensive instructions on its setup, operation, and maintenance.

Function Description

The Samsung 9 Series TV is a high-definition television designed for home entertainment. It offers access to online services through its Smart Hub feature and supports software updates to maintain optimal performance. The TV can be connected to a network wirelessly via a standard router or modem with a DHCP server, or through a wired LAN connection using a CAT 7 (*STP type) cable. It also supports mobile network connectivity using a separately sold Mobile Dongle inserted into a USB port.

The TV features an Eco Sensor that automatically adjusts screen brightness based on ambient light to optimize power consumption. It also includes various picture format options to prevent image burn-in on the LED screen, especially when displaying still images or content with static elements like channel logos.

Usage Features

The TV can be controlled using two types of remote controls: a standard remote control and a Samsung Smart Control (Voice Interaction version).

The standard remote control features Braille points on the Power, Channel, Volume, and Enter buttons for visually impaired users. Key functions include:

  • (Power): Turns the TV on and off.
  • SOURCE: Displays and selects available video sources.
  • Number buttons (0-9): Direct access to channels.
  • TTX/MIX: Alternates Teletext options.
  • PRE-CH: Returns to the previous channel.
  • -VOL+: Adjusts volume.
  • MUTE: Turns sound on/off.
  • ✓ CH ∧: Changes current channel.
  • CH LIST: Launches the Channel List.
  • SPORTS: Turns Soccer Mode on/off.
  • (Smart Hub): Launches Home Screen.
  • GUIDE: Displays Electronic Programme Guide (EPG).
  • EXTRA: Displays related program information.
  • INFO: Displays information about current program/content.
  • (Enter): Selects or runs focused items; press and hold for Guide.
  • Directional pad (∧▼◄►): Moves cursor, selects menu items, changes values.
  • RETURN: Returns to previous menu/channel.
  • EXIT: Exits the menu.
  • SETTINGS: Accesses Quick Settings.
  • AD/SUBT.: Displays Accessibility Shortcuts.
  • REC: Records current content.
  • : Stops playing content. Batteries for the standard remote should be installed according to polarity, and the remote should be used within 7m of the TV, avoiding bright fluorescent lights.

The Samsung Smart Control (Voice Interaction version) offers additional features:

  • (Voice Recognition): Runs Voice Interaction; press, say a command, and release. A guide appears on first press.
  • 123 (Number pad): Displays a number strip for entering numeric values, changing channels, PINs, ZIP codes, etc. Press for 1 second or more for the TTX menu.
  • 4 colour buttons: Access specific options for features in use.
  • EXTRA: Displays extra information from content providers.
  • Directional pad (up/down/left/right): Moves focus, changes values.
  • Select: Selects/runs focused items; displays detailed program info when watching content.
  • (Return): Returns to previous menu; terminates running functions on long press; displays previous channel when watching a program.
  • (Smart Hub): Returns to Home Screen.
  • ▷ (Play/Pause): Displays playback controls for media content.
  • VOL (Volume): Adjusts volume; press to mute; press for 1 second or more for Accessibility Shortcuts.
  • CH (Channel): Changes channel; press for Guide screen. The Smart Control pairs automatically with the TV on first use. If not, point it at the TV's remote control sensor and simultaneously press buttons ① and ② (Return and Play/Pause) for 3 seconds or more. Batteries are installed by pushing open the rear cover, ensuring correct polarity.

The TV also has a TV Controller button on the rear, which can be used to turn on the TV and access a control menu for basic functions like Power off, Channel Up/Down, Volume Up/Down, and Source selection.

The e-Manual, embedded in the TV, provides detailed information on key features. It can be accessed via Settings > Support > Open e-Manual. It includes search, index, recent pages, "Try Now" for direct feature access, and links to related pages. A printable version is available on the Samsung website.

Initial Setup: The initial setup dialogue appears on first activation. It can also be accessed later via Settings > System > Start Setup.

Troubleshooting: The manual provides a troubleshooting section for common issues like the TV not turning on, no picture/sound from external devices, or remote control not working. It advises checking cable connections, input sources, and performing self-diagnosis tests. For Wi-Fi issues, it suggests checking network connection, password, distance to router, and reducing interference. For video app problems, it recommends changing DNS settings or resetting Smart Hub.

Remote Support: Samsung offers a remote support service where a technician can diagnose, adjust settings, perform factory resets, or install firmware updates remotely. To use this, call the Samsung Contact Centre, navigate to Support > Remote Management on the TV, agree to terms, and provide a PIN to the agent.

Maintenance Features

Mounting the TV: The manual provides instructions for mounting the TV on a wall, emphasizing the use of wall mount adapters (for KS9000 and KS9500 series models) and following the manufacturer's instructions to prevent injury or damage. VESA wall mount kit specifications are provided, including screw dimensions and quantities. It warns against using screws that are too long or fastening them too tightly. It also specifies that the TV should not be mounted at more than a 15-degree tilt and always by two people.

Cable Management: Instructions are given for arranging cables using the Cable guide and covering ports with the Cover Terminal to maintain a tidy appearance.

Ventilation: Proper ventilation is crucial. The TV should be installed with at least 10 cm clearance from walls or other objects to prevent overheating and potential fire. It recommends using only Samsung-provided parts for stands or wall mounts.

Attaching to the Stand: Instructions are provided for assembling the stand, ensuring all accessories are present.

Safety Precaution (Securing the TV to the wall): To prevent the TV from falling, especially with children, it advises using recommended cabinets/stands, anchoring furniture and the TV to a suitable support, and educating children about climbing dangers. It details how to secure the TV to a wall using brackets and a heavy-duty string, ensuring the TV is installed near the wall and the string connects brackets at the same height or lower.

Caring for the TV:

  • Remove any sticker debris from the screen before watching.
  • Clean the exterior and screen carefully with a soft, dry micro-fiber cloth to prevent scratches.
  • Do not spray water or liquid directly onto the TV, as this can cause failure, fire, or electric shock.
  • For cleaning, dampen a micro-fiber cloth with a small amount of water, then remove moisture with a dry cloth.
  • Avoid strong force on the panel.
  • Do not use flammable liquids (benzene, thinner, etc.) or cleaning agents. For stubborn smudges, a small amount of screen cleaner on the cloth is acceptable.

Decreasing Power Consumption: The TV enters Standby mode when turned off, drawing a small amount of power. To further decrease consumption, unplug the power cord when not using the TV for an extended period.

Samsung KS9500 Specifications

General IconGeneral
Resolution3840 x 2160 (4K UHD)
Display TechnologyLED
Smart TVYes
Operating SystemTizen
Audio Output60W (4.2 channel)
HDMI Ports4
USB Ports3
Panel TypeVA
BacklightEdge-lit
CurvedYes
ContrastMega Contrast
ColorQuantum Dot Color
ProcessorQuad-Core
Wi-FiYes (802.11ac)
BluetoothYes
Screen Size65 inches
HDR SupportHDR10
Refresh Rate120Hz
Weight (Without Stand)65-inch: 31.1 kg

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