39
English
Other Information
Issue Solution
No Picture, No Video
TV won’t turn on. Make sure the AC power cord is plugged in securely to the wall outlet and the TV. ●
Make sure the wall outlet is working. ●
Try pressing the ● POWER button on the TV to make sure the remote is working properly.
If the TV turns on, it may be caused by Remote Control. To x the Remote problem,
refer to ‘Remote control does not work’ below.
TV turns off automatically. Check if the ● Sleep Timer is set to On in the Setup menu.
If connected the TV to your PC, check your PC power settings. ●
Make sure the AC power cord is plugged in securely to the wall outlet and the TV. ●
If there is no signal for about 10 ~ 15 minutes with Antenna/Cable connection, the TV ●
will turn off.
No picture/Video. Check cable connections.(remove and reconnect all cables of TV and external devices) ●
Set your external device’s (Cable/Set top Box, DVD, Blu-ray etc) video output to match ●
the connections to the TV input. For example, external device’s output: HDMI, TV’s
input: HDMI.
Make sure your connected device is powered on. ●
Make sure to select the TV’s correct source by pressing the ● SOURCE button on the TV
remote.
RF(Cable/Antenna) Connection
Cannot receive all channels. Make sure Antenna cable is connected securely. ●
Please try ● Plug & Play to add available channels to the channel list. Go to MENU
- Setup - Plug & Play and wait for all avaiable channels are stored.
Verify Antenna is positioned correctly. ●
Picture is distorted: macroblock,
small block, dots, pixelization
Compression of video contents may cause picture distortion especially on fast moving ●
pictures such as sports and action movies.
Low signal level can cause picture distortion. This is not a TV issue. ●
PC Connection
‘Not Supported Mode’ message. Set your PC’s output resolution and frequency so it matches the resolutions supported ●
by the TV.
PC is always shown on source list
even if not connected.
This is normal; PC is always shown on the source list even though a PC is not ●
connected.
Video is OK but there is no audio
with HDMI connection.
Check the audio output setting on your PC. ●
[430(19)-UK]BN68-03043G-Eng.indb 39 2010-04-12 �� 9:36:02