K
Kevin MoralesJul 30, 2025
Why is my Samsung NA64H3000AK not igniting?
- MMichael LinJul 30, 2025
The cooktop might not ignite due to no spark or a closed gas supply. Check the electricity supply.
To Next PageTo Next PageWhy is my Samsung NA64H3000AK not igniting?
The cooktop might not ignite due to no spark or a closed gas supply. Check the electricity supply.
What to do if my Samsung NA64H3000AK smells like gas?
If you notice a gas smell, it could indicate a gas leakage. Immediately stop using the cooktop and close the middle valve. Open a window to ventilate the area. Contact a service center using a phone from outside the building.
Why is my Samsung NA64H3000AK flame yellow?
A yellow flame could be due to a clog or the use of a different type of gas. Check the type of gas being used.
General| Hob type | Gas |
|---|---|
| Product color | Black |
| Top surface type | Glass |
| Appliance placement | Built-in |
| Cooking zone 1 type | Large |
| Cooking zone 2 type | Simmer |
| Cooking zone 4 type | Regular |
| Cooking zone 1 power | 3300 W |
| Cooking zone 1 shape | Round |
| Cooking zone 2 power | 1000 W |
| Cooking zone 4 power | 2000 W |
| Pan support material | Cast iron |
| Cooking zone 1 position | Left rear |
| Cooking zone 2 position | Left front |
| Cooking zone 3 position | Right rear |
| Cooking zone 4 position | Right front |
| Number of cooking zones | 4 zone(s) |
| Number of electric cooking zones | 0 zone(s) |
| Regular cooking zone | - W |
| Control type | Rotary |
| Built-in display | No |
| Connected load (gas) | 8000 W |
| Package depth | 593 mm |
| Package width | 683 mm |
| Package height | 172 mm |
| Package weight | 18300 g |
Weight and Dimensions| Depth | 505 mm |
|---|---|
| Width | 600 mm |
| Height | 20 mm |
| Weight | 16000 g |
| Installation compartment depth | 490 mm |
| Installation compartment width | 560 mm |
