Samsung NP300E5C Series 3 15.6" Notebook User Manual

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Chapter 3.
Using the computer
Diagnosing the Computer Status and Troubleshooting
The Support Center program, which is Samsung’s computer’s
troubleshooting guide, supports diagnosing the system and has a
FAQ for frequently occurring problem(s).
Support Center may not be provided or may be a dierent
version depending on the model.
1
From the Start Screen, right-click any area and select All
Apps
in the bottom right corner. Then, click Support
Center.
2
eSupport is activated and starts diagnosing your computer.
After the diagnosing process is nished, the System Status
menu displays a list of the current problems to be solved as
shown.
FAQ for
computer’s
major problems
Diagnosing
Computer and
Troubleshooting
Searching for
computer’s problems
3
You can solve a problem by clicking the Troubleshoot button
for the problem.

Samsung NP300E5C Series 3 15.6" Notebook Specifications

General

Display Size	15.6 inches
Display Resolution	1366 x 768
Optical Drive	DVD Super Multi
Wireless	802.11 b/g/n
LAN	10/100/1000 Gigabit Ethernet
Bluetooth	Bluetooth 4.0
Processor	Intel Core i5-3210M
RAM	4 GB
Storage	500GB HDD
Graphics	Intel HD Graphics 4000
Operating System	Windows 8
Ports	1 x USB 3.0, 2 x USB 2.0, HDMI, VGA, RJ-45, Headphone output, Microphone input
Card Reader	SD, SDHC, SDXC
Battery	6-cell
Weight	2.3 kg
Dimensions	367.9 x 242.9 x 29 ~ 34.9 mm (14.48 x 9.56 x 1.14 ~ 1.37 inch)