Support menu
Support
Option Description
Self Diagnosis
Picture Test ■
If you think you have a picture problem, perform the picture
test. Check the Colour pattern on the screen to see if the
problem still exists.
Does the problem still exist with this test photo?
•
appears on the screen. If the test pattern does not
appear or there is noise in the test pattern, select Yes.
If the test pattern is properly displayed, select No.
Yes : There may be a problem with the TV.
Contact Samsung’s Call Center for assistance.
No : There may be a problem with your external
equipment. Please check your connections.
If the problem still persists, refer to the external
device’s user manual.
Sound Test ■
If you think you have a sound problem, please perform the
sound test. You can check the sound by playing a built-in
melody sound through the TV.
Does the problem still exist with this sound test?
•
appears on the screen. If during the sound test you can
hear sound only from one speaker or not at all, select
Yes.
If you can hear sound from the speakers, select No.
Yes : There may be a problem with the TV.
Contact Samsung’s Call Center for assistance.
No : There may be a problem with your external
equipment. Please check your connections.
If the problem still persists, refer
to the external
device’s user manual.
Signal Strength ■ (Digital channels only)
You can adjust your antenna to improve the reception of
available digital channels.
If the signal strength meter indicates that the signal is
•
weak, physically adjust your antenna to increase the
signal strength. Continue to adjust the antenna until
you find the best position with the strongest signal.
If you hear no sound from ■
the TV’s speakers, before
performing the sound test,
make sure Speaker Select is
set to TV speaker in the Sound
menu.
The melody will be heard ■
during the test even if Speaker
Select is set to External
Speaker or the sound is muted
by pressing the MMUTE
button.
BN68-02331D_Eng.indb 34 2009-06-09 �� 2:26:25
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