To Next PageTo Next Page
Need help?Do you have a question about the Samsung Q65B and is the answer not in the manual?
General| Display Type | QLED |
|---|---|
| HDR | Quantum HDR |
| Smart TV | Yes |
| Operating System | Tizen |
| HDMI Ports | 3 |
| USB Ports | 2 |
| Wi-Fi | Yes |
| Bluetooth | Yes |
| Refresh Rate | 60 Hz |
| Voice Assistants | Bixby, Alexa, Google Assistant |
| Dimensions (Without Stand) | Varies by screen size |
| Weight (Without Stand) | Varies by screen size |
| Resolution | 3840 x 2160 (4K UHD) |
| Screen Size | 55" |
How to connect various devices and access networks.
Detailed information on connecting external devices to the TV.
How to connect an antenna cable to your TV for broadcast reception.
Steps to connect the TV to a wired or wireless network.
How to share your mobile device's screen content on the TV.
Information about various cables used for connecting external devices.
How to change between different input sources and external devices.
Important considerations when connecting external devices to the TV.
Explanation of the buttons and features of the Samsung Smart Remote.
Steps to pair the Samsung Smart Remote with the TV.
How to control connected devices using the TV's remote.
How to control external devices via HDMI-CEC using the TV remote.
Connecting and using input devices like keyboards and mice.
How to input text on the TV using the virtual keyboard.
Accessing and using apps, games, and other content via Smart Hub.
Navigating and understanding the Smart Hub Home Screen interface.
Using the TV as a display for ambient content when not in use.
Displaying artworks and photos, primarily for The Frame models.
Accessing TV programmes, apps, videos, music, and games.
Managing connected devices and TV settings.
Downloading, installing, and managing apps from the TV's app store.
Accessing and navigating the TV's embedded user manual.
Browsing the internet on your TV.
Connecting and controlling various devices via the SmartThings app.
Viewing programming schedules and managing channels.
Recording broadcast programmes using a USB device.
Configuring the TV to show specific channels or programmes at scheduled times.
Pausing, rewinding, and reviewing live TV broadcast scenes.
Viewing, sorting, and filtering available TV channels.
Editing, locking, deleting, renaming, and reordering channels.
Creating and managing lists of favourite channels for quick access.
Various support functions available while watching TV.
Optimizing viewing experience by analyzing surroundings and content.
Changing picture modes and expert settings for optimal image.
Configuring picture settings for specific viewing scenarios like PIP.
Optimizing the TV for viewing specific video formats, especially gaming.
Personalizing sound quality by adjusting sound modes and advanced settings.
Configuring sound settings for audio output and special features.
Setting the current time and using timer functions for TV operations.
Instructions for updating the TV's firmware via network or USB.
Restricting access to content or apps based on parental guidance.
Accessibility features to aid users with visual or hearing impairments.
Viewing and managing devices connected to the TV.
Viewing iPhone, iPad, or Mac content on the TV.
Resetting the TV to its original factory default settings.
Accessing interactive services from broadcasters and providers.
Inserting a TV viewing card to watch paid channels.
Learning how to use Teletext and its provided services.
Important instructions and information to read after installation.
Precautions and important notes before using recording and Timeshift features.
Information about available audio types and dual sound options.
Important information and limitations before using TV applications.
Important information and limitations regarding the TV's internet browser.
Limitations and considerations for playing media files from external devices.
Solutions for common problems related to the TV picture.
Addressing problems with dim pictures or unclear colours.
Resolving problems with incorrect picture colour reproduction.
Troubleshooting steps when the TV turns off unexpectedly.
Solutions for issues with turning off The Frame TV.
Steps to resolve issues when the TV does not turn on.
Diagnosing why the TV stays on or fails to turn on automatically.
Steps to take when the TV cannot find channels.
Improving TV image quality to match store display standards.
Resolving issues with blurry or juddering video playback.
Diagnosing and fixing picture distortion issues.
Resolving the appearance of a dotted line on the screen's edge.
Adjusting settings to ensure the picture displays in full screen.
Troubleshooting subtitle function unavailability, often due to external devices.
Turning off or managing subtitle display on the TV screen.
Resolving issues where HDR functionality from external devices is lost.
Troubleshooting problems related to TV sound and unexpected noises.
Guidance on connecting external audio devices like soundbars or receivers.
Resolving issues with missing sound or insufficient volume levels.
Diagnosing why there is no sound despite a clear picture.
Troubleshooting sound issues when using HDMI (eARC) connection.
Identifying and resolving unusual noises from the TV speakers.
Troubleshooting intermittent sound or audio dropouts.
Resolving issues where audio is not outputting through external sound systems.
Improving audio clarity and optimizing sound settings.
Resolving issues where the volume of connected devices cannot be controlled.
Configuring devices to power on and off together with the TV.
Troubleshooting problems related to receiving broadcasts and channels.
Resolving issues with signal reception and channel scanning.
Steps to ensure the TV detects and receives all available channels.
Troubleshooting subtitle display issues on digital channels.
Resolving issues where broadcast reception is turned off or unavailable.
Troubleshooting problems connecting external devices like PCs and game consoles.
Resolving the "Mode Not Supported" error message from external devices.
Troubleshooting audio issues when video is displayed correctly.
Steps for wirelessly connecting PCs and mobile devices for screen mirroring.
Resolving issues where no image is displayed from connected external devices.
Guide for connecting Bluetooth speakers for audio output.
Troubleshooting PC screen display issues like blank or flickering screens.
Troubleshooting problems related to TV network connectivity.
Steps to resolve failures in connecting to wireless networks or access points.
Troubleshooting issues with wired LAN connections.
Resolving problems where the TV is on a local network but lacks internet access.
Troubleshooting problems with Anynet+ (HDMI-CEC) functionality.
Explanation of the Anynet+ (HDMI-CEC) feature for controlling external devices.
Resolving issues where Anynet+ is not functioning or connected devices are not recognized.
Configuring Anynet+ for automatic power-on of connected devices with the TV.
Managing Anynet+ settings to avoid unwanted device power changes.
Understanding and resolving messages during Anynet+ device configuration.
Troubleshooting issues when an Anynet+ connected device fails to play content.
Troubleshooting problems when the remote control is not working.
Steps to fix issues where the remote control is unresponsive.
Resolving issues when the TV remote cannot control external devices.
Troubleshooting problems with recording and Timeshift functions.
Resolving issues where Timeshift or recording features are unavailable.
Troubleshooting limitations in recording content from external devices or Samsung TV Plus.
Understanding and resolving the "Format Device" message for recording devices.
Explaining why recorded files from the TV cannot be played back on a computer.
Troubleshooting problems with app performance, language, or network issues.
How to change the language settings within an application.
Resolving issues with app performance and poor image quality.
Troubleshooting the Smart Hub Home Screen automatically appearing on TV power-on.
Troubleshooting problems with playing media files, including interruptions and unsupported files.
Resolving playback interruptions for media files.
Troubleshooting issues with playing unsupported media file formats or codecs.
Troubleshooting problems with voice commands and voice assistant functionality.
Resolving issues with voice commands not being recognized or understood correctly.
Troubleshooting accidental activation of voice assistants.
Resolving issues where the voice assistant does not respond to wake-up phrases.
Troubleshooting voice recognition issues with the Samsung Smart Remote.
Resolving issues where a "heavy load" message appears during voice recognition.
How to ask the voice assistant for weather information for specific areas.
Troubleshooting miscellaneous product issues not covered elsewhere.
Understanding why the TV may generate heat during operation.
Addressing the normal plastic smell from new TVs that dissipates over time.
Resolving issues where TV settings reset automatically after power cycles.
How to correct a TV that is tilted to one side.
Ensuring the TV stand is assembled correctly to prevent wobbling.
Managing or disabling internal banner advertisements on the TV screen.
Understanding the cause of popping noises from the TV, which is usually normal.
Understanding the cause of humming noises from the TV, which is often normal.
Turning off the voice guide feature that describes screen content.
Using diagnostic tools and reset functions to identify and resolve TV issues.
Using built-in diagnostic tests to check video, sound, network, and system functions.
Troubleshooting why Signal Information is unavailable in self-diagnosis.
Resetting Smart Hub settings to factory defaults.
Resetting all picture settings to their default values.
Resetting all sound settings to their default values.
How to get help and service directly from Samsung for TV issues.
Using remote management for TV diagnosis and software updates by technicians.
Locating service contact details, model information, and website resources.
How to request a service appointment for TV issues.
Answers to common questions about the e-Manual and TV issues.
Troubleshooting steps for when the TV screen displays incorrectly.
Troubleshooting steps when the TV fails to power on.
Troubleshooting distorted pictures or no sound output from a connected soundbar.
Troubleshooting steps when the TV cannot access the network.
Troubleshooting issues related to missing sound or unusual noises from the speakers.
Troubleshooting common issues preventing the remote control from functioning.
Instructions for automatically updating the TV's software via the network.
Learning the TV's menu structure and features with audio feedback.
Understanding the buttons and orientation of the Samsung Smart Remote.
Accessing and configuring various accessibility features through the TV settings.
Enabling voice guides to announce menu options and TV status for visually impaired users.
Accessing programme information and managing channels via the TV Guide.
