Samsung Q900R series - About the Samsung Smart Remote (the FRAME)

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About the Samsung Smart Remote (THE FRAME)

Learn about the buttons on the Samsung Smart Remote that comes with the THE FRAME TV.

Main Page

Table of Contents2
Quick Guides7
Connecting the Samsung Smart Remote to the TV7
Using Smart Hub8
Using the Ambient Mode10
Screen States Related to Ambient Mode10
Changing the Content and Settings for Ambient Mode11
Using Voice Interaction13
Running Voice Interaction13
Learning about Voice Command Guide14
Read before Using Voice Interaction15
Updating the Tv's Software16
Updating the Tv's Software to the Latest Version16
Updating the TV Automatically16
Getting Support17
Getting Support through Remote Management17
Finding the Contact Information for Service18
Requesting Service18
Connections19
Connection Guide19
Connecting an Antenna (Aerial)20
Connecting to the Internet21
Connecting to Your Internet Network21
Checking the Internet Connection Status23
Resetting Your Network23
Turning on the TV with a Mobile Device23
Connecting an IP Control Device to the TV23
Setting up an Internet Connection over Ipv624
Changing the Name of the TV on a Network24
Connecting to a Network Via a Mobile Dongle (for India Only)25
Troubleshooting Internet Connectivity Issues26
Connecting Video Devices28
Connecting with an HDMI Cable28
Connecting with a Component Cable (Only for Models with COMPONENT in / AV IN)29
Connecting with a Composite Cable (Only for Models with COMPONENT in / AV IN)30
Audio Input and Output Connections31
Connecting with an HDMI (ARC) Cable31
Connecting with a Digital Audio (Optical) Cable31
Connecting through a Wireless Network31
Connecting Bluetooth Devices32
Connecting a Computer32
Connecting through the HDMI Port - Screen Sharing (HDMI)32
Connecting Your Mobile Device33
Connecting to the TV Via the Smartthings App33
Bidirectionally Mirroring Your TV and Mobile Device Using the Smartthings App34
Managing a Mobile Device34
ADB (Auto Data Backup) Functions (for India Only)35
Switching between External Devices Connected to the TV36
Changing the Input Signal36
Editing the Name and Icon of an External Device37
Using Additional Functions38
Connection Notes38
Connection Notes for HDMI38
Connection Notes for Audio Devices39
Connection Notes for Computers40
Connection Notes for Mobile Devices40
Remote Control and Peripherals41
About the Samsung Smart Remote (QLED TV)41
About the Samsung Smart Remote (UHD TV)44
About the Samsung Smart Remote (the FRAME)47
Connecting the Samsung Smart Remote to the TV50
Controlling External Devices with the Samsung Smart Remote51
Using the Universal Remote51
Using Anynet+ (HDMI-CEC)52
Connecting an External Device through Anynet+ and Using Their Menus52
Controlling the TV with a Keyboard or Mouse53
Connecting a USB Keyboard or Mouse53
Connecting a Bluetooth Keyboard or Mouse53
Using the Keyboard and Mouse54
Setting up the Input Devices55
Entering Text Using the On-Screen Virtual Keyboard56
Entering Text Using the Remote Control's Microphone and the On-Screen Virtual Keyboard57
Smart Features58
Smart Hub58
Displaying the Home Screen59
Launching Smart Hub Automatically64
Launching the Last Used App Automatically64
Testing Smart Hub Connections64
Resetting Smart Hub64
Using a Samsung Account65
Creating and Managing Your Samsung Account65
Signing in to a Samsung Account66
Using the Ambient Mode67
Screen States Related to Ambient Mode68
Changing the Content and Settings for Ambient Mode69
Using the Apps Service71
Installing and Running an App72
Managing Purchased or Installed Apps73
Rating Apps74
Using the Gallery App75
Using the Universal Guide App76
Using the Smartthings App77
Using the E-Manual78
Launching the E-Manual78
Using the Buttons in the E-Manual79
Using the Internet79
Playing Pictures/Video/Music80
Playing Media Content81
Using Voice Interaction82
Running Voice Interaction82
Learning about Voice Command Guide83
Read before Using Voice Interaction84
TV Viewing85
Viewing Digital Broadcast Information at a Glance85
Using the Guide85
Recording Programmes87
Managing the Schedule Recording List88
Viewing Recorded Programmes89
Setting up a Schedule Recording Start89
Setting up a Schedule Viewing89
Setting up a Schedule Viewing for a Channel89
Editing a Schedule Viewing90
Using Timeshift91
Buttons and Functions Available While Recording a Programme or Timeshift91
Using the Channel List93
Editing Channels94
Removing Registered Channels94
Editing Registered Channels94
Creating a Personal Favourites List95
Registering Channels as Favourites95
Viewing and Selecting Channels on Favourites Lists Only95
Editing a Favourites List96
Adding Channels to Favourites List96
Removing Channels from a Favourites List96
Rearranging a Favourites List96
Renaming a Favourites List96
TV-Viewing Support Functions97
Changing the Broadcast Signal97
Scanning for Available Channels97
Checking Digital Channel Signal Info and Strength97
Restricting Viewing to Specific Channels98
Selecting the Broadcasting Audio Option98
Using Programme Rating Lock98
Configuring Advanced Broadcasting Settings98
Selecting the Broadcast Audio Language99
Tuning Broadcast Signals Manually99
Fine-Tuning Analogue Broadcasts100
Transferring Channel List100
Enabling/Disabling Edit Channel Numbers101
Changing Teletext Language101
Showing Tvkey Interface Menu101
Picture and Sound102
Adjusting the Picture Quality102
Choosing a Picture Mode102
Configuring Advanced Picture Settings103
Setting the Viewing Environment for External Devices104
Playing Games on an Optimised Screen104
Configuring Game Mode Details105
Viewing UHD Videos106
Using HDMI Black Level106
Picture Support Functions107
Changing the Picture Size107
Changing the Picture Size Automatically107
Changing the Picture Size in 4:3 or Screen Fit Mode107
Fitting the Picture to the Screen108
Adjusting the Picture Size And/Or Position108
Configuring a Sound Mode and Expert Settings108
Choosing a Sound Mode108
Configuring Advanced Sound Settings109
Using the Sound Support Functions110
Selecting Speakers110
Listening to the TV through Bluetooth Devices110
Listening to the TV through a Samsung Audio Device that Supports the Wi-Fi Function111
System and Support112
Using the Time Functions and the Timers112
Setting the Current Time112
Using the Timers113
Using the Auto Protection Time and Energy Saving Functions114
Setting the Auto Protection Time114
Reducing the Energy Consumption of the TV114
Updating the Tv's Software115
Updating the Tv's Software to the Latest Version115
Updating the TV Automatically115
Protecting the TV from Hacking and Malicious Code116
Scanning the TV and Connected Storage for Malicious Code116
Using Other Functions116
Running the Accessibility Functions116
Running Accessibility Shortcuts116
Enabling Voice Guides for the Visually Impaired117
Audio Description117
White Text on Black Background (High Contrast)118
Setting the Screen to a Black and White Tone118
Inverting the Screen Colour118
Enlarging the Font (for the Visually Impaired)118
Learning about the Remote Control (for the Visually Impaired)118
Learning about the TV Menu119
Watching TV Broadcasts with Subtitles119
Listening to the TV through Bluetooth Devices (for the Hearing Impaired)120
Configuring Advanced System Settings120
Restoring the TV to the Factory Settings121
Hbbtv122
Teletext Feature123
On the Samsung Smart Remote123
On the Standard Remote Control125
Typical Teletext Page126
Troubleshooting127
Getting Support127
Getting Support through Remote Management127
Finding the Contact Information for Service128
Requesting Service128
Diagnosing TV Operational Issues128
There Is a Problem with the Picture129
Testing the Picture129
I Can't Hear the Sound Clearly132
Testing the Sound132
There Is a Problem with the Broadcast133
My Computer / Game Console Won't Connect134
The TV Won't Connect to the Internet134
The Schedule Recording/Timeshift Function Isn't Working135
Anynet+ (HDMI-CEC) Isn't Working135
I Have Trouble Launching/Using Apps136
My File Won't Play137
I Want to Reset the TV137
Other Issues138
Precautions and Notes140
Before Using the Recording and Timeshift Functions140
Before Using the Recording and Schedule Recording Functions140
Before Using the Timeshift Function142
Supported Broadcasting Audio Options142
Read before Using Apps143
Read before Using the Internet144
Read before Setting up a Wireless Internet Connection145
Read before Playing Photo, Video, or Music Files146
Limitations on Use of Photo, Video, and Music Files146
Supported External Subtitles147
Supported Internal Subtitles147
Supported Image Formats and Resolutions148
Supported Music Formats and Codecs148
Video Codecs Supported by Q900R Model Series149
Video Codecs Supported by NU7100 Model Series or Higher150
Video Codecs Supported by NU7090 Model Series or Lower151
Read after Installing the TV153
Picture Sizes and Input Signals153
Installing an Anti-Theft Lock154
Supported Resolutions for UHD Input Signals154
If HDMI UHD Color Is Set to off154
If HDMI UHD Color Is Set to on154
Resolutions for 8K Input Signals Supported by Q900R Model Series155
If HDMI UHD Color Is Set to on155
Supported Resolutions for Freesync155
Read before Connecting a Computer (Supported Resolutions)156
Ibm156
Mac156
Vesa Dmt157
Vesa Cvt158
Supported Resolutions for Video Signals159
Vesa Cvt160
Read before Using Bluetooth Devices161
Restrictions on Using Bluetooth161
Buttons and Functions Available While Playing Multimedia162
Accessibility Guidance167
Menu Learning Screen167
Using the Remote Control167
Orientation of the Samsung Smart Remote167
Description of the Samsung Smart Remote167
Using the Accessibility Menu169
Accessibility Shortcuts Menu169
Step by Step Instructions to Run the Options170
Setting Accessibility Settings Using Voice Interaction172
Using the TV with Voice Guide on173
Watching TV173
Using the Guide175
Setting up a Schedule Viewing178
Cancelling a Scheduled Viewing178
Using the Channel List179
Creating a Personal Favourites List181
Using the Instant and Schedule Recording Options from the Guide Screen183
Using the Instant and Schedule Recording Options from the Programme Info Window184
Changing the Recording Time184
Viewing Recorded Programmes185
Deleting a Recorded Programme185
Using Smart Hub186
Smart Hub186
Using the Home Screen in Smart Hub187
Launching the E-Manual191
Using Voice Interaction192
Running Voice Interaction192

Samsung Q900R series - About the Samsung Smart Remote (the FRAME)

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