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Samsung QN55Q7CN - User Manual

Samsung QN55Q7CN
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E-MANUAL
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English

Table of Contents

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Do you have a question about the Samsung QN55Q7CN and is the answer not in the manual?

Samsung QN55Q7CN Specifications

General IconGeneral
Screen Size55 inches
Display TypeQLED
Resolution3840 x 2160 (4K UHD)
HDMI Ports4
USB Ports2
Refresh Rate120Hz
CurvedNo
BluetoothYes
Wi-FiYes
HDR SupportHDR10, HDR10+, HLG
Smart TVYes
Audio Output40 Watts
Voice AssistantsBixby, Alexa, Google Assistant

Summary

Quick Guides

Connecting the Samsung Smart Remote to the TV

Connect your Samsung Smart Remote to the TV to operate it.

Using Smart Hub

5 APPS

Enjoy content by installing corresponding apps on your TV.

6 Ambient Mode

View beautiful screens, visual information, and notifications.

Using the Ambient Mode

Changing the content and settings for Ambient Mode

Using Bixby

Running Bixby

Press and hold the button, say a command, and release to control the TV.

Updating the TV’s Software

Updating the TV’s software to the latest version

Update the TV's software to the latest version.

Updating the TV automatically

Set the TV to update its software automatically.

Getting Support

Connections

Connecting to the Internet

Establishing a wired Internet connection

Connect the TV to the Internet using a LAN cable.

Establishing a wireless Internet connection

Troubleshooting Internet Connectivity Issues

Troubleshooting Internet connectivity issues

Troubleshoot issues when your TV won't connect to the Internet.

Connecting Video Devices

Audio Input and Output Connections

Connecting Bluetooth Devices

Connecting a Computer

Connecting Your Mobile Device

Connecting to the TV via the SmartThings app

Connect your mobile device to the TV using the SmartThings app.

Bidirectionally mirroring your TV and mobile device using the SmartThings app

Remote Control and Peripherals

Button Description

Connecting to the Samsung Smart Remote

Using Anynet+ (HDMI-CEC)

Connecting an external device through Anynet+ and using their menus

Connect external devices via HDMI-CEC and control them with the remote.

Controlling the TV with a Keyboard or Mouse

Entering Text using the On-Screen Virtual Keyboard

Smart Features

Smart Hub

Surf the web, download apps, view photos and videos via Smart Hub.

Displaying the Home Screen

Settings

Ambient Mode

Using a Samsung account

Creating and managing your Samsung account

Create and manage your Samsung account for TV services.

Using the APPS Service

Installing and running an app

Managing purchased or installed apps

Using the SmartThings App

Using the e-Manual

Launching the e-Manual

Open the user manual embedded in your TV.

Using the Internet

Internet

Surf the Internet on your TV.

TV Viewing

Using the guide

Access program schedules and information.

Recording Programs

Using the instant and schedule recording options while watching a program

Record programs instantly or schedule them from the program info window.

Setting Up a Schedule Viewing

Using the schedule viewing options from the guide screen

Select a program from the guide and schedule viewing.

Using the schedule viewing options in the program info window

Select a program from the info window and schedule viewing.

Using Timeshift

Using the Channel List

Using Program Rating Lock

Creating a Personal Favorites List

Picture and Sound

Configuring advanced picture settings

Adjust screen settings like backlight, brightness, contrast, sharpness, and color.

Playing games on an optimized screen

Setting the FreeSync function

Changing the Picture Size and Position

Configuring advanced sound settings

Using the Time Functions and the Timers

Using the Auto Protection Time and Energy Saving Functions

Reducing the energy consumption of the TV

Adjust brightness and power saving settings to reduce energy consumption.

Protecting the TV from Hacking and Malicious Code

Scanning the TV and connected storage for malicious code

Scan TV and storage for malicious code and quarantine it.

Using Other Functions

Running the accessibility functions

Access accessibility functions like Voice Guide and High Contrast.

Running Accessibility Shortcuts

Quickly access accessibility functions using shortcuts.

Enabling voice guides for the visually impaired

Activate voice guides for menu options.

Restoring the TV to the factory settings

Troubleshooting

Getting Support

Get help directly from Samsung if you have a problem with your TV.

Getting support through Remote Management

Access Remote Support for TV diagnosis and software updates by a technician.

Diagnosing TV operational issues

There Is a Problem with the Picture

Testing the picture

Use Start Picture Test to determine if picture problems are TV-related.

I Cant Hear the Sound Clearly

Testing the sound

Use Start Sound Test to diagnose sound issues.

There Is a Problem with the Broadcast

My Computer; Game Console Wont Connect

The TV Wont Connect to the Internet

The TV cannot connect to your network or apps

Ensure TV has a network connection and contact ISP.

The Schedule Recording;Timeshift Function Isnt Working

Schedule Recording cannot be used

Check USB device connection, free space, and signal strength for recording.

Anynet+ (HDMI-CEC) Isnt Working

Anynet+ does not work

Confirm Anynet+ device compatibility and settings.

The connected device is not displayed

Check device support, HDMI cable, and scan for devices again.

I Have Trouble Launching;Using Apps

I Want to Reset the TV

Reset Settings

Reset TV settings to default, excluding network.

Reset Smart Hub

Reset Smart Hub settings and related information to factory defaults.

Other Issues

The Mode Not Supported message appears

Check TV supported resolutions and adjust external device output.

Before Using the Recording and Timeshift Functions

Before using the recording and schedule recording functions

Understand precautions for recording and schedule recording.

Before using the timeshift function

Supported Resolutions for FreeSync

Blocking programs based on their TV Rating

Blocking movies base on their Movie Rating (MPAA)

Blocking programs based on their Canadian English Rating

Blocking programs based on their Canadian French Rating

Blocking Programs based on their Downloadable U.S. Rating

Buttons and functions available while playing multimedia content

Accessibility Guidance

Using the accessibility menu

Accessibility Shortcuts menu

Quickly access and turn accessibility functions on or off.

Voice Guide

Speaks menu items to aid visually impaired users.

Using the Accessibility Shortcuts menu

Setting accessibility settings using Bixby

Using the TV with Voice Guide on

Using on-screen number entry via the Samsung Smart Remote

Using the guide

Cancelling a scheduled viewing

Recording

Using the instant and schedule recording options from the guide screen

Record programs instantly or schedule them from the guide.

Using the Instant and Schedule Recording options from the program info window

Using the Home Screen in Smart Hub

Caption

Launching the e-Manual

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