Samsung QN55Q7CN - About the Samsung Smart Remote (the FRAME)

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About the Samsung Smart Remote (THE FRAME)

Learn about the buttons on the Samsung Smart Remote that comes with THE FRAME TV.

Main Page

Table of Contents2
Quick Guides7
Connecting the Samsung Smart Remote to the TV7
Using Smart Hub8
Using the Ambient Mode10
Screen States Related to Ambient Mode11
Changing the Content and Settings for Ambient Mode12
Using Bixby14
Running Bixby14
Learning about My Bixby15
Read before Using Bixby16
Updating the Tv's Software17
Updating the Tv's Software to the Latest Version17
Updating the TV Automatically17
Getting Support18
Getting Support through Remote Management18
Finding the Contact Information for Service19
Requesting Service19
Connections20
Connection Guide20
Connecting an Antenna20
Connecting to the Internet21
Connecting to Your Internet Network21
Resetting Your Network23
Turning on the TV with a Mobile Device23
Connecting an IP Control Device to the TV23
Setting up an Internet Connection over Ipv623
Changing the Name of the TV on a Network23
Troubleshooting Internet Connectivity Issues24
Connecting Video Devices26
Connecting with an HDMI Cable26
Connecting with a Component Cable (Only for Models with COMPONENT in / AV IN)27
Connecting with a Composite Cable (Only for Models with COMPONENT in / AV IN)28
Audio Input and Output Connections29
Connecting with an HDMI (ARC) Cable29
Connecting with a Digital Audio (Optical) Cable29
Connecting through a Wireless Network29
Connecting Bluetooth Devices30
Connecting a Computer30
Connecting through the HDMI Port - Screen Sharing (HDMI)30
Connecting Your Mobile Device31
Connecting to the TV Via the Smartthings App31
Bidirectionally Mirroring Your TV and Mobile Device Using the Smartthings App32
Managing Mobile Devices33
Switching between External Devices Connected to the TV33
Changing the Input Signal33
Editing the Name and Icon of an External Device34
Using Additional Functions35
Connection Notes35
Connection Notes for HDMI35
Connection Notes for Audio Devices36
Connection Notes for Computers37
Connection Notes for Mobile Devices37
Remote Control and Peripherals38
About the Samsung Smart Remote (QLED TV)38
About the Samsung Smart Remote (UHD TV)40
About the Samsung Smart Remote (the FRAME)42
Connecting to the Samsung Smart Remote44
Controlling External Devices with the Samsung Smart Remote45
Using the Universal Remote45
Using Anynet+ (HDMI-CEC)46
Connecting an External Device through Anynet+ and Using Their Menus46
Controlling the TV with a Keyboard or Mouse47
Connecting a USB Keyboard or Mouse47
Connecting a Bluetooth Keyboard or Mouse47
Using the Keyboard and Mouse47
Setting up the Input Devices48
Entering Text Using the On-Screen Virtual Keyboard49
Entering Text Using the Remote Control's Microphone and the On-Screen Virtual Keyboard50
Smart Features51
Smart Hub51
Displaying the Home Screen52
Launching Smart Hub Automatically55
Launching the Last Used App Automatically56
Testing Smart Hub Connections56
Resetting Smart Hub56
Using a Samsung Account56
Creating and Managing Your Samsung Account56
Signing in to a Samsung Account57
Using the Ambient Mode59
Screen States Related to Ambient Mode60
Changing the Content and Settings for Ambient Mode61
Using the APPS Service63
Installing and Running an App64
Managing Purchased or Installed Apps65
Rating Apps66
Using the Gallery App67
Using the Universal Guide App68
Using the Smartthings App69
Using the E-Manual70
Launching the E-Manual70
Using the Buttons in the E-Manual71
Using the Internet71
Playing Pictures/Video/Music72
Playing Media Content73
Using Bixby75
Running Bixby75
Learning about My Bixby76
Read before Using Bixby77
TV Viewing78
Viewing Broadcast Information at a Glance78
Using the Guide78
Recording Programs80
Managing the Schedule Recording List81
Viewing Recorded Programs81
Setting up a Schedule Recording Start82
Setting up a Schedule Viewing82
Setting up a Schedule Viewing for a Channel82
Editing a Scheduled Viewing83
Using Timeshift84
Buttons and Functions Available While Recording a Program or Timeshift84
Using the Channel List86
Editing Channels87
Re-Registering and Deleting a Channel87
Changing a Channel Name87
Using Program Rating Lock88
Creating a Personal Favorites List88
Registering Channels as Favorites88
Viewing and Selecting Channels on Favorites Lists Only89
Editing a Favorites List89
Adding Channels to a Favorites List89
Removing Channels from a Favorites List89
Rearranging a Favorites List89
Renaming a Favorites List89
TV-Viewing Support Functions90
Changing the Broadcast Signal90
Scanning for Available Channels90
Configuring Advanced Broadcasting Audio Settings91
Checking Digital Channel Signal Info and Strength91
Picture and Sound92
Adjusting the Picture Quality92
Choosing a Picture Mode92
Configuring Advanced Picture Settings92
Setting the Viewing Environment for External Devices94
Playing Games on an Optimized Screen94
Configuring Game Mode Details94
Viewing UHD Videos95
Using HDMI Black Level95
Changing the Picture Size and Position96
Changing the Picture Size96
Fitting the Picture to the Screen96
Adjusting the Picture Size And/Or Position96
Configuring a Sound Mode and Expert Settings97
Choosing a Sound Mode97
Configuring Advanced Sound Settings97
Using the Sound Support Functions98
Selecting Speakers98
Listening to the TV through Bluetooth Devices98
Listening to the TV through a Samsung Audio Device that Supports the Wi-Fi Function99
System and Support100
Using the Time Functions and the Timers100
Setting the Current Time100
Using the Timers101
Using the Auto Protection Time and Energy Saving Functions102
Setting the Auto Protection Time102
Reducing the Energy Consumption of the TV102
Updating the Tv's Software103
Updating the Tv's Software to the Latest Version103
Updating the TV Automatically103
Protecting the TV from Hacking and Malicious Code104
Scanning the TV and Connected Storage for Malicious Code104
Using Other Functions105
Running the Accessibility Functions105
Running Accessibility Shortcuts105
Enabling Voice Guides for the Visually Impaired105
Enabling Audio for the Video Description Function105
White Text on Black Background (High Contrast)106
Setting the Screen to Black and White106
Inverting the Screen Color106
Enlarging the Font (for the Visually Impaired)106
Learning about the Remote Control (for the Visually Impaired)106
Learning about the TV Menu107
Showing Captions107
Listening to the TV through Bluetooth Devices (for the Hearing Impaired)108
Configuring Advanced System Settings108
Restoring the TV to the Factory Settings109
Troubleshooting110
Getting Support110
Getting Support through Remote Management110
Finding the Contact Information for Service111
Requesting Service111
Diagnosing TV Operational Issues111
There Is a Problem with the Picture112
Testing the Picture112
I Can't Hear the Sound Clearly115
Testing the Sound115
There Is a Problem with the Broadcast116
My Computer / Game Console Won't Connect116
The TV Won't Connect to the Internet117
The Schedule Recording/Timeshift Function Isn't Working117
Anynet+ (HDMI-CEC) Isn't Working118
I Have Trouble Launching/Using Apps119
My File Won't Play119
I Want to Reset the TV119
Other Issues120
Precautions and Notes122
Before Using the Recording and Timeshift Functions122
Before Using the Recording and Schedule Recording Functions122
Before Using the Timeshift Function123
Read before Using APPS124
Read before Using the Internet Function125
Read before Setting up a Wireless Internet Connection126
Read before Playing Photo, Video, or Music Files127
Limitations to the Use of Photo, Video, and Music Files127
Supported External Subtitles128
Supported Internal Subtitles128
Supported Image Formats and Resolutions129
Supported Music Formats and Codecs129
Video Codecs Supported by Q900R Model Series130
Video Codecs Supported by NU7100 Model Series or Higher131
Video Codecs Supported by NU7090 Model Series or Lower132
Read after Installing the TV134
Picture Sizes and Input Signals134
Installing an Anti-Theft Lock134
Supported Resolutions for UHD Input Signals135
If HDMI UHD Color Is Set to off135
If HDMI UHD Color Is Set to on135
Resolutions for 8K Input Signals Supported by Q900R Model Series135
Supported Resolutions for Freesync136
Read before Connecting a Computer (Supported Resolutions)136
Ibm136
Mac136
Vesa Dmt137
Vesa Cvt137
Supported Resolutions for Video Signals138
Vesa Cvt139
Read before Using Bluetooth Devices140
Restrictions on Using Bluetooth140
Blocking Programs Based on Their TV Rating141
Blocking Movies Base on Their Movie Rating (MPAA)142
Blocking Programs Based on Their Canadian English Rating142
Blocking Programs Based on Their Canadian French Rating143
Blocking Programs Based on Their Downloadable U.S. Rating143
Buttons and Functions Available While Playing Multimedia144
Accessibility Guidance148
Learn the Menu Screen148
Using the Remote Control148
Orientation of the Samsung Smart Remote148
Description of the Samsung Smart Remote148
Using the Accessibility Menu150
Accessibility Shortcuts Menu150
Step by Step Instructions to Run the Options151
Setting Accessibility Settings Using Bixby153
Using the TV with Voice Guide on154
Watching TV154
Using the Guide156
Setting up a Schedule Viewing159
Cancelling a Scheduled Viewing160
Using the Channel List161
Creating a Personal Favorites List162
Recording164
Using the Instant and Schedule Recording Options from the Guide Screen164
Using the Instant and Schedule Recording Options from the Program Info Window165
Changing the Recording Time165
Viewing Recorded Programs166
Deleting a Recorded Program166
Using Smart Hub167
Smart Hub167
Using the Home Screen in Smart Hub168
Launching the E-Manual171
Using Bixby172
Running Bixby172

Samsung QN55Q7CN - About the Samsung Smart Remote (the FRAME)

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