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Need help?Do you have a question about the Samsung QN65Q6FNAF and is the answer not in the manual?
Information provided in the user manual and the embedded e-Manual for TV details.
Explains assistance functions like Search, A-Z Index, and Recently Viewed Topics within the e-Manual.
Details the 'Try Now' and 'Link' buttons for interactive use within the e-Manual.
Explanation of caution symbols, high voltage, and safety connection indicators.
Instructions on proper ventilation and avoiding hazardous placement near heat or water.
Precautions for power cords, outlets, and battery disposal.
Steps to protect your TV and wireless network from unauthorized access and hacking.
Guidance on using strong passwords and securing the TV camera when idle.
Recommendations to avoid suspicious websites and install only authorized applications.
Detailed steps and precautions for mounting the TV securely on a wall.
Information on VESA standards, screw sizes, and dimensions for wall mounting.
Maintaining a minimum distance of 4 inches between the TV and surrounding objects for airflow.
Advice on using Samsung-provided parts for stands and wall mounts for safety.
Warnings about children climbing on furniture and general TV stability.
Step-by-step guide on how to attach brackets and use a string to secure the TV.
Detailed explanation of each button on the Samsung Smart Remote control.
How to use the directional pad, volume, and playback controls.
Guide through the initial setup wizard for basic TV configuration.
How to operate the TV using the physical controller button on the TV itself.
Solutions for issues like power, picture, sound, and signal reception problems.
Steps to resolve problems where the remote control is not functioning correctly.
Guidance on programming external remotes (cable/satellite) to control the TV.
Technical details including resolution, screen size, sound output, dimensions, and weight for several models.
Compliance details regarding FCC rules for radio frequency emissions and interference.
Statement on compliance with FCC limits for radio frequency exposure.
Details on warranty periods for parts, labor, and available service types.
Specific conditions and circumstances that are not covered by the product warranty.
Phone numbers and websites for customer assistance in Canada and the USA.
QR code for videos and reference to troubleshooting sections for further help.
This document is a user manual for a Samsung QLED TV, covering models QN49Q6FNAF, QN55Q6FNAF, QN65Q6FNAF, QN75Q6FNAF, and QN82Q6FNAF. It provides essential information for installation, operation, troubleshooting, and maintenance of the television.
The manual begins with an introduction to its structure, differentiating between the physical User Manual and the embedded e-Manual. The User Manual provides information on product safety, installation, accessories, initial configuration, and product specifications. The e-Manual, accessible through the TV's settings, offers more detailed information about the TV's features. Users can also scan a QR code or visit the Samsung website to access the e-Manual and download the user manual on their PC or mobile device. The e-Manual includes assistance functions such as Search, Index, and Recently Viewed Topics, allowing users to quickly find relevant information. It also features "Try Now" buttons to directly access menu items and "Link" buttons to navigate to related topics.
Crucial safety instructions are provided, emphasizing the risk of electric shock and the importance of proper ventilation. Users are warned not to remove the TV's cover, as there are no user-serviceable parts inside. Symbols indicate high voltage, AC/DC voltage, and the need to consult the manual for further safety information. Proper ventilation is critical to prevent overheating, fire, and product damage; the TV should not be placed in confined spaces, near heat sources, or exposed to direct sunlight or liquids. Battery disposal regulations are mentioned, and users are advised against overloading wall outlets or extension cords. Protection against lightning storms and power surges is also covered. The manual stresses the importance of using properly grounded plugs and wall outlets, and warns against inserting metallic objects into the TV. Users are instructed to pull the power cord's plug, not the cord itself, when unplugging, and to avoid touching the cord with wet hands. In case of unusual sounds or smells, the TV should be unplugged immediately and a service center contacted. Regular cleaning with a soft, dry cloth is recommended, avoiding harsh chemicals. The manual also includes a California Proposition 65 Warning regarding chemicals known to cause cancer and birth defects.
Internet security is addressed, highlighting Samsung's efforts to protect Smart TVs from unauthorized access. Users are encouraged to install software updates promptly, enable Auto Update, and secure their wireless router with unique passwords and WPA2 encryption. Strong passwords for Internet accounts are recommended. If the TV has a camera, recessing it when not in use is advised. Users should not accept unexpected requests to link devices or enable remote sessions, and should only install authorized apps from Samsung Smart Hub.
The installation section details how to mount the TV on a wall. It provides warnings about incorrect mounting, which can lead to injury or damage. For models with wall mount adapters, installation instructions are given. Samsung is not responsible for self-installation damages. Users are advised to contact Samsung Customer Care for wall mount kits and to ensure the wall is solid and perpendicular to the floor. VESA screw specifications are provided, and users are warned against using screws that are too long or fastening them too firmly. The manual also emphasizes the importance of maintaining at least 4 inches of distance between the TV and other objects for proper ventilation. Safety precautions for preventing the TV from falling are outlined, including securing the TV to the wall with brackets and a durable string, especially to protect children.
The Samsung Smart Remote is described, with an overview of its buttons and functions, including Power, Color/Number, Bixby, Ambient Mode, Directional pad, Select, Return, Play/pause, Smart Hub, Volume, and Channel. Instructions for pairing the remote to the TV and installing batteries are provided, recommending alkaline batteries for longer life.
Initial setup instructions guide users through the process of configuring the TV's basic settings upon first use. It notes that noise may occur when the TV communicates with mobile devices and that the SmartThings app (for Android 6.0+ or iOS 10+) can be used for initialization. If the setup pop-up doesn't appear automatically, users can manually add the TV via the SmartThings app. The TV Controller, located at the bottom of the TV, is also explained for basic operations like power, volume, channel, and source selection.
Troubleshooting and maintenance tips cover common issues such as the TV not turning on, no picture/sound, or remote control malfunction. Users are advised to check power cords, wall outlets, cable connections, input sources, and perform a TV self-diagnosis. For remote control issues, checking batteries and pairing the remote are suggested. Solutions for intermittent Wi-Fi, including checking network connections, Wi-Fi passwords, router distance, and reducing interference, are provided. For video app problems, changing DNS settings and resetting Smart Hub are recommended. The Remote Support service is introduced as a way for Samsung technicians to remotely diagnose and adjust TV settings, perform factory resets, and install firmware updates.
The Eco Sensor feature, which automatically adjusts screen brightness based on ambient light to reduce power consumption, is explained. Users are advised not to block the sensor. Caring for the TV includes instructions for cleaning the screen and exterior, warning against using harsh chemicals or spraying liquids directly onto the TV. A soft, micro-fiber cloth dampened with a small amount of water is recommended for cleaning.
Finally, the manual includes FCC and Warranty Information. The FCC statement addresses potential interference with radio and television reception and provides measures to correct it. It also states that the device complies with FCC rules and that its antenna(s) must not be co-located or operated with any other antenna or transmitter. The FCC radiation exposure statement specifies a minimum distance of 8 inches (20 cm) between the radiator and the user's body. The Limited Warranty to Original Purchaser outlines the warranty period for parts and labor, specifying 1 year for LCD/LED TVs and 90 days for commercial use. It details conditions for warranty service, including contacting Samsung Customer Care and presenting proof of purchase. The warranty covers manufacturing defects in materials and workmanship under normal, noncommercial use, but excludes damages from shipment, improper installation, accidents, abuse, or use with unauthorized accessories. Samsung does not warrant uninterrupted or error-free operation.
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