Samsung RF28R7551SG User Manual

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Refrigerator

User manual

Free Standing Appliance

Untitled-13 1 2021-06-08  6:24:49

Table of Contents

Questions and Answers:

V
Victoria HernandezAug 18, 2025
How to troubleshoot a Samsung Refrigerator that is not cooling properly?
- M
  mercermariaAug 18, 2025
  If your Samsung Refrigerator is not operating or the temperature is too warm, first, ensure the power cord is properly plugged in. Then, check the temperature control and set it lower if needed. Also, ensure the refrigerator isn't near a heat source or direct sunlight. Maintain at least 2.5 inches (5 cm) of clearance between the refrigerator and nearby walls or cabinets. Deactivate Energy Saver mode, and avoid overloading the refrigerator, making sure food does not block the vents.
M
mayerstanleyAug 20, 2025
What to do if water is not dispensing from my Samsung RF28R7551SG Refrigerator?
- J
  John AndersonAug 20, 2025
  If your Samsung Refrigerator water is not dispensing, check if the water line is correctly installed and the water supply is on. Deactivate the Dispenser Panel Lock. If you've installed a third-party water filter, replace it with a Samsung-provided or approved filter to prevent leaks and damage. Finally, if the water filter indicator is on or blinking, replace the water filter and reset the filter indicator sensor.
Z
zreyesAug 23, 2025
Why is my Samsung RF28R7551SG Refrigerator ice maker not working?
- R
  rgriffithAug 23, 2025
  If your Samsung Refrigerator ice maker is not making ice, wait 12 hours after installation for ice production to begin. Ensure the freezer temperature is set below 0 °F (-18 °C), or -4 °F (-20 °C) in warm environments. Deactivate the dispenser panel lock, and make sure the ice maker is turned on.
J
Joseph ByrdAug 26, 2025
How to eliminate bad odors from my Samsung Refrigerator?
- K
  Keith WoodardAug 27, 2025
  To address odors in your Samsung Refrigerator, clean the refrigerator thoroughly and remove any spoiled food. Ensure that food with strong odors is wrapped airtight.
M
Melissa GomezAug 28, 2025
What to do if my Samsung Refrigerator is too cold?
- K
  Kenneth RodriguezAug 28, 2025
  If your Samsung Refrigerator is over-cooling, adjust the temperature control to a higher setting.
K
Keith NolanAug 30, 2025
Why is ice not dispensing from my Samsung RF28R7551SG Refrigerator?
- J
  Jessica LeeAug 31, 2025
  If ice is not dispensing from your Samsung Refrigerator, and the ice dispenser hasn't been used for about 3 weeks, empty the ice bucket and turn off the ice maker if you won't be using it for a while. Make sure the ice bucket is properly inserted. Check that the water line is correctly installed and the water supply is turned on.
S
Sean MarshallSep 2, 2025
Why are my fruits and vegetables freezing in my Samsung RF28R7551SG Refrigerator?
- P
  Patricia HarmonSep 2, 2025
  If fruits or vegetables are freezing in your Samsung Refrigerator, avoid storing most kinds of fruit or vegetables in the FlexZone™.
T
timothy51Sep 4, 2025
Why is the water flow weak in my Samsung RF28R7551SG?
- C
  christopher72Sep 4, 2025
  If the water flow in your Samsung Refrigerator is weaker than normal, ensure the water pressure is between 20 and 120 psi (138 and 827 kPa).
A
Amanda HansonSep 7, 2025
Why does my Samsung RF28R7551SG Refrigerator ice maker make a buzzing sound?
- S
  Stephanie MccoySep 7, 2025
  If your Samsung Refrigerator ice maker is making a buzzing sound, and the water supply hasn't been connected, press the Ice Maker button to resolve the issue.
S
stephanie20Sep 9, 2025
Why is the SmartThings app not working with my Samsung Refrigerator?
- A
  aaron44Sep 9, 2025
  To resolve issues with the SmartThings app failing to operate with your Samsung Refrigerator, first ensure you're using a compatible refrigerator model. Also, the old Samsung Smart Refrigerator app cannot connect with Samsung Smart Home models, so use the correct SmartThings app.

Samsung RF28R7551SG Specifications

General

Total Capacity	28 cu. ft.
Ice Maker	Yes
Water Dispenser	Yes
Color	Stainless Steel
Counter Depth	No
Energy Star Certified	Yes
Door-in-Door	Yes
FlexZone Drawer	Yes
Twin Cooling Plus	Yes
Finish	Fingerprint Resistant
Type	French Door
Width	35.75 in.
Smart Features	Wi-Fi Enabled

Summary

Safety Information

Critical Safety Warnings

Covers symbols, precautions, California Prop 65, flammable gas, and electrical hazards.

Installation and Usage Safety

Warnings for transport, installation, cord safety, and general usage precautions.

Cleaning and Disposal Safety

Installation

Installation Overview and Warnings

Site Selection and Clearance

Criteria for selecting an installation location and required clearance dimensions.

Door Removal and Reattachment

Drawer and Basket Removal/Reinstallation

Levelling and Door Adjustment

Procedures for leveling the refrigerator and adjusting door height/gap.

Handle Attachment and Water Line Connection

Steps for attaching handles and connecting the water dispenser line.

Initial Settings and Final Check

Guide for initial setup, temperature setting, and final installation verification.

Maintenance

Cleaning Interior, Exterior, and Seals

Water Filter Replacement

Step-by-step guide for replacing the water filter and resetting the indicator.

Troubleshooting

Temperature and Odor Issues

Solutions for common temperature problems, hot walls, and refrigerator odors.

Frost, Condensation, and Ice/Water Dispenser Problems

App Connectivity and Functionality Issues

Warranty and Regulatory Information

US Warranty Coverage and Exclusions

Canadian Warranty Terms and Obligations

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