Samsung 'Washer' Diagnostic Code Quick Guide
No
LED
Display
Code Description Corrective Action
1nd 1
The water level fails to drop below the Reset Water Level
within 15 minutes.
Go to “ Will Not Drain” Troubleshooting Section.
2 LO 2 Door fails to unlock after 3 attempts. Go to “ Will Not Unlock” Troubleshooting
3nF 3
When the water fill continues for more than 16 minutes or
there is no chan
e of water level for 3 minutes
Go to “ No Water Fill” Troubleshooting Section.
4 FL 4 Door fails to lock after 3 attempts. Go to “ Will Not Lock” Troubleshooting.
5 nF1 5 The Hot/Cold water connection is not correct Correct Hot/Cold hose connections
6 LeE or LE 8
Water Level Sensor Trouble. (When the input signal from
the water level sensor is out of range, the unit will send out
beeping sounds and halt the cycle.)
Go to “No Water Fill” Troubleshooting Section.
7OE E
A fault is detected in the water level sensor. Data (frequency)
shows the water level is at or above the overflow water level.
Drain process may also occur.
First check to see that all of water valves are not stuck.
If water valves are OK, check water level sensor
8dc10
Unbalance or cabinet bump is detected during final spin,
which prevents the drum from spinning over 400 rpm.
Never exceeds 400 RPM due to unbalanced load
Go to “Wet Clothes” Troubleshooting Section
9 - 11 EEPROM Fault. (Program settings are being reset.)
Go to “EEPROM Clear Mode” If display shows
“FAiL”
Re
lace Machine Control Board
10 E2 15
Jammed/Stuck Key. (When key input signals are detected
for more than 30 seconds
it is a stuck ke
.
Check all of keys. If A key is sensed to be pressed, all
ke
s will do not res
on
11 dL 18 Door is detected as open when the motor is operating.
Check for loose connections. Use “Quick Test Mode”
do Door lock/Unlock Test & Motor Test.
Door is detected as open while trying to lock the door
oor
s
e
ec
e
as open w
e
ry
ng
o
oc
e
oor.
Go to “Quick Test Mode” and then do Door
Lock/Unlock Test
13 bE 25 Motor hall sensor signals sent without motor operation. Replace Machine Control Board
14 29
Abnormal high/low temperature or resistance (Thermal
sensor or PBA) resistance.
Go to “ Board Input Test” and check Water
Temperature. Check loose or pinched wires. Replace
PCB or thermistor.
15 E3 2E
MICOM is attempting to drive the motor but is not getting
any response signals from the hall sensor. Visual check
shows motor is not running. (Locked, Defective Hall Sensor
or Overload
Evaluate wire harness for loose or unhooked
connections Go to “ Quick Test Mode” and test Motor
16 Sr 34
System Relay (Main Relay) Failure. (PCB does not notice
the relay operation when there should be.)
Replace PCB.
17 Hr 36 Heater Relay Failure (No Heater Relay Check Signal) Replace PCB
18 3E 3E
Over-current is detected. Motor won’t turn. (IPM detects
over-current.)
Check wire harness for loose or open connections. Use
“ Quick Test Mode” to test Motor.
19 2E 91 Voltage for motor control bus is over specified limit Check AC line voltage - Replace PCB
20 2E 92 Voltage for motor control bus is under specified limit. Check AC line voltage - Replace PCB
21 8E 8E MEMS Sensor Failure. (No MEMS Sensor Check Signal) Check MEMS PCB ,Main PCB & Wire-harness
22 7E 7E Silver Care Kit (Silver Care PCB) Failure. Check Silver Care PCB ,Main PCB & Wire-harness
23 PF -
It occurs when there is power failure during the washing.
(“PF” is not an error. It is to inform of power failure.)
-
24
SUdS
or
Sd
-
Suds is detected during the washing session. (“SUdS” is not
an error. If the washer is in suds period, “SUdS” will light up
instead of remainin
time.
Guide a user to reduce amount of detergent usage.