Samsung RT26 - Troubleshooting Operational Issues

21
BEFORE CALLING SERVICE
When the Refrigerator / Freezer is not operating or the food
does not cool sufficiently.
- Is the plug properly connected?
- Is the power fuse blown?
- Are the temperature controls set properly (not set to "COLD")?
- Is the appliance exposed to direct sunlight or installed near a
heater?
- Does the appliance have enough clearance from the wall in all
directions?
When food freezes in the refrigerator:
- Are the temperature controls set properly (not set to "COLDER")?
- If the food is juicy or very moist, is the temperature control set
to " COLDER"?
- Is the ambient temperature too low?
When there is noise from the unit:
- Is the refrigerator installed on a flat, stable surface?
- Is the appliance positioned too close to a wall?
- Are there any objects behind or under the refrigerator?
- Is the sound coming from the compressor?
When the rear or side panel of the refrigerator is hot:
- Is there sufficient ventilation around the refrigerator?
- Is the ambient temperature high?
- Has dew formed on the outside of the appliance because of high
humidity?
Sides of a refrigerator may get hot. This is not a malfunction.