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Samsung S27AG500NE - User Manual

Samsung S27AG500NE
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USER MANUAL
Gaming Monitor
S27AG50* S32AG50*
S27AG52* S32AG52*
S28AG70*
S49AG95*N
(Singapore only : S27AG500NE / S27AG500PE / S28AG700NE / S49AG950NE / S32AG504PE)
(Saudi Arabia only : S27AG500NM / S32AG504PM / S28AG700NM / S49AG950NM)
The colour and the appearance may differ depending on the product, and the specifications are subject to
change without prior notice to improve the performance.
The contents of this manual are subject to change without notice to improve quality.
© Samsung
Samsung owns the copyright for this manual.
Use or reproduction of this manual in parts or entirety without the authorization of Samsung is prohibited.
Trademarks other than that of Samsung are owned by their respective owners.

Table of Contents

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Overview

This document is a user manual for Samsung Gaming Monitors, covering models S27AG50*, S32AG50*, S27AG52*, S32AG52*, S28AG70*, and S49AG95*N. It provides comprehensive information on the product's features, installation, operation, and maintenance.

Function Description:

The Samsung Gaming Monitor is designed to provide an immersive gaming experience with high refresh rates and advanced display technologies. It supports various input sources, including HDMI and DisplayPort, and offers features like Picture-in-Picture (PIP) and Picture-by-Picture (PBP) for enhanced multitasking. The monitor is equipped with Adaptive-Sync (FreeSync Premium/Pro for AMD graphics cards and Adaptive-Sync for NVIDIA graphics cards) to eliminate screen tearing and stuttering, ensuring smooth gameplay. Specific models also feature unique lighting options like Core Lighting and Infinity Core Lighting for an aesthetic gaming setup. The monitor's on-screen display (OSD) menu allows users to customize various settings, including game-specific modes, picture quality, and system configurations.

Important Technical Specifications:

The manual details specifications for different models:

  • S27AG50/S27AG52**:
    • Size: 68.4 cm
    • Display area: 596.736 mm (H) x 335.684 mm (V)
    • Pixel Pitch: 0.2331 mm (H) x 0.2331 mm (V)
    • Maximum Pixel Clock: 699.28 MHz
    • Power Supply: AC100-240V~50/60Hz
    • Optimum Resolution: 2560 x 1440 @ 144 Hz (HDMI), 2560 x 1440 @ 165 Hz (DisplayPort)
    • Vertical Frequency: 48~165 Hz
  • S32AG50/S32AG52**:
    • Size: 80.1 cm
    • Display area: 698.112 mm (H) x 392.688 mm (V)
    • Pixel Pitch: 0.2727 mm (H) x 0.2727 mm (V)
    • Maximum Pixel Clock: 687.4 MHz
    • Power Supply: AC100-240V~50/60Hz
    • Optimum Resolution: 2560 x 1440 @ 144 Hz (HDMI), 2560 x 1440 @ 165 Hz (DisplayPort)
    • Vertical Frequency: 48~165 Hz
  • S28AG70*:
    • Size: 70.8 cm
    • Display area: 620.93 mm (H) x 341.28 mm (V)
    • Pixel Pitch: 0.16 mm (H) x 0.16 mm (V)
    • Maximum Pixel Clock: 1430 MHz
    • Power Supply: AC100-240V~50/60Hz
    • Optimum Resolution: 3840 x 2160 @ 144 Hz (HDMI, DisplayPort)
    • Vertical Frequency: 48~144 Hz
    • Supports HDR10 / HDR 400 / QUANTOM HDR 2000
  • S49AG95N:
    • Size: 123.8 cm
    • Display area: 1191.936 mm (H) x 335.232 mm (V)
    • Pixel Pitch: 0.2328 mm (H) x 0.2328 mm (V)
    • Maximum Pixel Clock: 2018.5 MHz
    • Power Supply: AC100-240V~50/60Hz
    • Optimum Resolution: 5120 x 1440 @ 144 Hz (HDMI), 5120 x 1440 @ 120 Hz (DisplayPort), 5120 x 1440 @ 240 Hz (DisplayPort)
    • Vertical Frequency: 60~240 Hz
    • Supports HDR10 / HDR 400 / QUANTOM HDR 2000

All models feature HDMI and DisplayPort signal connectors. Environmental conditions for operation are 10 °C to 40 °C (50 °F to 104 °F) with 10% to 80% non-condensing humidity. Storage conditions are -20 °C to 45 °C (-4 °F to 113 °F) with 5% to 95% non-condensing humidity. The monitors are Plug-and-Play compatible.

Usage Features:

  • Installation: Detailed instructions are provided for attaching the stand, including specific steps for each model series (S27AG50*/S32AG50*/S27AG52*/S32AG52*, S28AG70*, S49AG95*N). Precautions for moving the product and ensuring adequate space around it for ventilation are also outlined.
  • Adjustability: The product offers tilt and height adjustments. S27AG50*/S27AG52* models tilt from -2.0° to 22.0° and have a height adjustment of 0-120.0 mm. S32AG50*/S32AG52* models tilt from -11.0° to 15.0°. S28AG70* models tilt from -9.0° to 13.0°. S49AG95*N models tilt from -15.0° to 15.0° and have a height adjustment of 0-120.0 mm, with an additional swivel adjustment. The product can also be rotated.
  • Anti-theft Lock: Compatible models (S27AG50*, S32AG50*, S27AG52*, S32AG52*, S28AG70*) include an anti-theft lock slot for securing the device.
  • Connectivity: The monitors feature HDMI and DisplayPort inputs. USB HUB functionality is available on S28AG70* and S49AG95*N models, allowing connection to a PC as a USB HUB and for software upgrades via USB memory stick. Headphone/earphone jacks are also present.
  • On-Screen Display (OSD) Menu: A JOG button serves as a multi-directional control for navigating the OSD menu. Key menu categories include:
    • Game: Adjusts Refresh Rate (up to 240Hz depending on model and connection), Response Time, Adaptive-Sync (FreeSync Premium/Pro), Ultrawide Game View, Low Input Lag, Black Equalizer, Virtual Aim Point, Core Lighting (S28AG70*), and Infinity Core Lighting (S49AG95*N).
    • Picture: Offers various Picture Modes (Custom, High Bright, FPS, RTS, RPG, AOS, sRGB, Cinema, Dynamic Contrast), Brightness, Contrast, Sharpness, Color (Color Tone, Red, Green, Blue, Gamma, Saturation), and Black Level. HDR Dynamic/Standard modes are available.
    • PIP/PBP (S28AG70 / S49AG95*N):* Allows users to display content from two sources simultaneously, with options for sub-screen size, position, and sound source.
    • System: Configures Language, Display Time, Local Dimming (S27AG52*, S32AG52*, S49AG95N), Volume, Dynamic Brightness (S49AG95N), Eco Saving Plus, Off Timer Plus, PC/AV Mode, DisplayPort Ver., Input Port Ver., Auto Source Switch, Key Repeat Time, Power LED On, VRR Control (S49AG95*N), and Setup Custom Key.
  • Optimal Resolution: The manual guides users on setting the optimum resolution and refresh rate for their PC, emphasizing the importance of using certified cables for maximum performance.
  • HDR Support: HDR10, HDR 400, and QUANTOM HDR 2000 are supported on specific models, requiring Windows 10 and compatible NVIDIA (GeForce 1000 series or higher) or AMD (Radeon™ RX 400 series or higher) or Intel (UHD Graphics 600 series or higher) graphics cards.

Maintenance Features:

  • Cleaning: Instructions for cleaning the product, including powering off, disconnecting cables, and using a soft, dry cloth. Warnings against using alcohol-based cleaners or spraying water directly on the product are given.
  • Correct Posture: Guidelines for maintaining a correct posture while using the monitor to prevent eye fatigue and physical discomfort.
  • Troubleshooting: A comprehensive troubleshooting guide addresses common issues such as screen problems (no power, distorted images, blurry screen, inconsistent color, flickering), sound issues (no sound, low volume), and source device issues. It also includes a Q&A section for changing frequency, resolution, and setting power-saving mode.
  • Software Update: The monitor supports software updates via a USB memory stick, with detailed steps provided for downloading the update file from the Samsung website and installing it.
  • Self Diagnosis: A built-in self-diagnosis feature helps users identify and troubleshoot picture-related problems.
  • Reset All: An option to return all product settings to their default factory settings.
  • Warranty Information: The manual outlines Samsung's responsibility for pay services, clarifying what constitutes a product defect versus customer-induced damage, and other scenarios where service fees may apply.

Samsung S27AG500NE Specifications

General IconGeneral
BrandSamsung
ModelS27AG500NE
CategoryMonitor
LanguageEnglish

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