Samsung S49CG95 Series

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Summary

Product Safety and Handling

General Safety Precautions

General warnings about electrical hazards, product handling, and environmental factors.

Electricity and Safe Usage

Details safe practices related to power cords, plugs, and sockets.

Installation and Operation Precautions

Installation and Operation Warnings

Addresses risks during installation, product placement, and operation.

Cleaning and Ergonomics

Provides instructions for cleaning the product and maintaining correct posture for use.

Setup and Preparations

Stand Attachment and Initial Setup

Step-by-step guide for attaching the monitor stand and initial preparation.

Moving, Placement, and Ventilation

Precautions for safely moving the product and ensuring adequate space for ventilation.

Tilt, Height, and Wall Mount Setup

Instructions for adjusting product tilt and height, and wall mount installation.

Connectivity and Control

Control Panel Overview

Overview of the control panel, buttons, microphone, and power indicator functions.

Ports and Device Connectivity

Details available ports like HDMI, DP, USB and their connection purposes.

USB Hub and Cable Management

Explains using the product as a USB hub and tidying connected cables.

Technical Information and Features

Post-Installation Review and Picture Settings

Information to review after installation and details on picture sizes and input signals.

PC Resolution Compatibility (VESA DMT)

Lists supported resolutions for PC inputs using the VESA DMT standard.

Video Resolution Standards (VESA CVT, CVT Custom)

Lists supported resolutions using VESA CVT and CVT Custom standards.

Video Signal Resolutions and HDR10 Support

Lists CTA-861 resolutions and requirements for HDR10 graphics cards.

General Product Specifications

Covers product size, resolution, power, and environmental conditions.

Plug-and-Play and Panel Characteristics

Explains Plug-and-Play functionality and characteristics of the LCD panel pixels.

Advanced Features and Appendix

Pay Service Responsibilities and Conditions

Outlines conditions for paid service, non-defects, customer damage, and other scenarios.

FreeSync Premium Pro Features

Explains FreeSync Premium pro, supported graphics cards, and HDR10 compatibility.

FreeSync Premium Pro (VRR) Resolutions

Lists supported resolutions for the FreeSync Premium pro (VRR) function.

This document is a user manual for the Samsung S49CG95* monitor, providing comprehensive information on its installation, operation, specifications, and maintenance.

Function Description

The Samsung S49CG95* is a high-performance monitor designed for various applications, including PC usage and external device connectivity. It supports advanced display technologies like FreeSync Premium Pro for an enhanced gaming experience. The monitor can function as a USB HUB, allowing users to connect multiple USB devices simultaneously to their PC. It also features a built-in microphone with a switch for privacy.

Important Technical Specifications

Model Name: S49CG95* Size: 49 Class (48.9 Inches / 124.3 cm) Display Area: 1196.7 mm (H) x 339.2 mm (V) Pixel Pitch: 0.233 mm (H) x 0.233 mm (V) Maximum Pixel Frequency: 69.16 MHz Synchronization (PANEL Spec):

Horizontal Frequency: 388.8 kHz
Vertical Frequency: 240 Hz Optimum Resolution:
3840 x 1080 @ 120 Hz (Game Mode off) (HDMI)
5120 x 1440 @ 120 Hz (Game Mode off) (DP)
5120 x 1440 @ 120 Hz (Game Mode on) (HDMI, DP) Maximum Resolution: 5120 x 1440 @ 240 Hz Power Supply: AC100-240V~50/60Hz. The DC voltage of the product is specified on the product label. Signal Connectors: Micro HDMI / HDMI / DisplayPort Environmental Conditions:
Operating Temperature: 50 °F to 104 °F (10 °C to 40 °C)
Operating Humidity: 10% to 80%, non-condensing
Storage Temperature: -4 °F to 113 °F (-20 °C to 45 °C)
Storage Humidity: 5% to 95 %, non-condensing

Supported Resolutions for PC Input Signals (VESA DMT): The monitor supports a wide range of VESA DMT resolutions, from 640 x 480 at 60 Hz to 2560 x 1440RB at 60 Hz, with varying horizontal and vertical frequencies, clock frequencies, and polarities. All listed VESA DMT resolutions are supported via both HDMI and DP ports.

Supported Resolutions for PC Input Signals (VESA CVT): VESA CVT resolutions include 1920 x 1080RB at 240 Hz and 2560 x 1440RB at 120 Hz, supported by both HDMI and DP.

Supported Resolutions for PC Input Signals (CVT Custom): CVT Custom resolutions offer higher refresh rates, such as 2560 x 1440RB at 240 Hz, 3840 x 1080 at 240 Hz, and 5120 x 1440 at 240 Hz. These are primarily supported via DP, with some resolutions also available on HDMI.

Supported Resolutions for Video Signals (CTA-861): The monitor supports CTA-861 video signals, including resolutions like 720 x 576 at 50 Hz, 1280 x 720 at 60 Hz, 1920 x 1080 at 120 Hz, and 3840 x 2160 at 60 Hz, all supported by both HDMI and DP.

FreeSync Premium Pro (for AMD graphics card): This technology eliminates screen tearing and lag during gameplay, improving the gaming experience. It can be enabled or disabled via the "Game Mode" setting. FreeSync Premium Pro is only available in HDMI or DisplayPort mode and requires the use of manufacturer-provided HDMI/DP cables. It is compatible with specific AMD graphics card models, including Radeon™ RX Vega series, RX 500 series, RX 400 series, R9/R7 300 series (excluding R9 370/ X, R7 370/X, R7 265), AMD Radeon™ 5500/5700/5600/6000/7000 Series, Radeon™ Pro Duo (2016 edition), R9 Nano series, and R9 Fury series. Users must install the latest official graphics drivers from AMD.

HDR10 Support: HDR10 is accessible on Windows 10 systems with graphic cards supporting Play Ready 3.0 Digital Rights Management. Supported graphic cards include NVIDIA GeForce 1000 series or higher, AMD Radeon™ RX 400 series or higher, and Intel UHD Graphics 600 series or higher. Hardware-accelerated 10-bit video decoding for HDR video codecs is recommended.

Usage Features

Installation: The monitor requires careful installation. It should be placed on a flat, stable surface with the screen facing downwards during assembly. Adequate space (10 cm) around the product is necessary for ventilation to prevent overheating. The stand assembly involves attaching the stand base to the neck, fastening a screw, and then pushing the assembled stand into the main body. The monitor's tilt and height can be adjusted, but users should hold both sides of the product to prevent damage. A noise during height adjustment is normal.

Control Panel: The monitor features a control panel with a power button and a controller button. The controller button allows access to the Control menu, which includes Home, Settings, Return, and Source options. Pressing the button displays the menu, while pressing and holding terminates the current function. Up/Down and Left/Right buttons are used for channel and volume changes, respectively. A microphone switch is located at the bottom of the product, which can be turned on or off. The power indicator LED turns on when the product is off and blinks in standby mode.

Connections: The monitor offers various ports for external devices:

PC (USB HUB): Connects to a PC using a USB cable, operating as a USB 3.0 HUB. This allows connecting USB devices like keyboards and mice.
USB Device Port: Used for connecting USB devices and updating software.
HDMI1/HDMI2 (Micro HDMI2): Connects to source devices using HDMI or HDMI-DVI cables. Micro HDMI2 requires the HDMI cable supplied by Samsung.
DP: Connects to a PC using a DP cable.
DC 20V: Connects to the AC/DC adapter. Cables can be tidied up by passing them through a hole in the stand.

Safety Precautions: The manual emphasizes several safety warnings and cautions:

Avoid placing candles, insect repellants, or cigarettes on the product.
Do not install near heat sources or in unstable/vibrating locations.
Keep plastic packaging away from children.
Do not expose the product to direct sunlight, dust, moisture, oil, or smoke.
Do not drop the product or apply impact.
Do not move the product by pulling the power cord or cables.
In case of gas leakage, do not touch the product or power plug; ventilate immediately.
Do not insert metallic objects or easily combustible materials into the product.
Disconnect the power cord if water or foreign substances enter the product.
Do not place liquid-containing objects or heavy items on the product.
Disconnect the power cord during lightning/thunderstorms or extended periods of non-use.
Use only the power cord provided by Samsung and ensure it's connected to a grounded socket.
Do not bend or pull the power cord forcefully.
Clean dust around the power plug with a dry cloth.
Do not disconnect the power cord while the product is in use.
Ensure the power socket is unobstructed for easy disconnection.
Hold the plug when disconnecting the power cord.
Avoid leaving static images on the screen for extended periods to prevent burn-in.
Use the recommended resolution and frequency to prevent eyesight deterioration.
Do not hold the product upside-down or move it by holding the stand.
Rest eyes for 5 minutes every hour of use.
Do not touch the screen when hot.
Exercise caution when adjusting the product angle or stand height to avoid injury.

Maintenance Features

Cleaning: High-glossy models may develop white stains if an ultrasonic wave humidifier is used nearby. For internal cleaning, contact the Samsung Customer Service Center (service fees apply). To clean the exterior:

Power off the product and PC.
Disconnect the power cord.
Hold the power cord by the plug (avoid touching the cable with wet hands).
Wipe the product with a clean, soft, dry cloth. For a deeper clean, use a soft cloth dampened with water (wrung out well).
Do not use cleaning agents containing alcohol, solvent, or surfactant.
Do not spray water or detergent directly on the product.
Reconnect the power cord and power on the product and PC. Do not press the product screen with hands or other objects, as this can damage the screen. Exercise care during cleaning as advanced LCD panels are easily scratched.

Troubleshooting and Support: The manual provides guidance on handling various issues:

If the resolution is set to an unsupported one, a "Mode Not Supported" message may appear. Users should set the resolution to a supported one.
For USB-related problems, contact relevant suppliers (OS, drive programs, software).
If FreeSync Premium Pro causes screen flickering or blurry text, adjust game settings, change Game Mode, update graphics drivers, or change the PC screen resolution.
If the product generates abnormal sounds, a burning smell, or smoke, disconnect the power cord immediately and contact Samsung Customer Service Center.
If the product is dropped or the outer case is damaged, turn off the power, disconnect the power cord, and contact Samsung Customer Service Center.
For service requests under warranty, charges may apply if the issue is not a product defect (e.g., cleaning, adjustments, re-installation, external environmental factors, customer-caused damage, natural disasters, or consumable component depletion).
The product is Plug-and-Play compatible, optimizing settings automatically.
The presence of approximately 1 pixel per million (1ppm) that is brighter or darker on the LCD panel is due to the nature of manufacturing and does not affect product performance.
Specifications are subject to change without notice to improve quality. For detailed device specifications, visit the Samsung website.