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S8 C Series
Samsung S8 C Series User Manual
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Remote Control and Peripherals
You can control TV operations with your Samsung Smart Remote. Pair external devices, such as a keyboard, for ease
of use.
About the Samsung Smart Remote (QLED TV / The Frame / S8*C/S9*C
Series / CU8 Series / CU77** model)
Learn about the buttons on the Samsung Smart Remote.
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20
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Table of Contents
Table of Contents
2
Connection Guide
6
Connecting an Antenna
7
Connecting to the Network
8
Displaying Your Mobile Device Screen on the TV
12
Connection Cables for External Devices
14
Switching between External Devices Connected to the TV
16
Connection Notes
18
Remote Control and Peripherals
21
About the Samsung Smart Remote
21
About the Remote Control (CU7/BEC Series)(Except for CU77** Model)
24
About the Samsung Smart Remote (the Terrace)
27
Connecting the Samsung Smart Remote to the TV
30
Controlling External Devices with a Samsung Remote Control - Using the Universal Remote Setup
31
Learn How to Use Samsung Smart Remote
31
Using Anynet+ (HDMI-CEC)
32
Controlling the TV with a Keyboard, Mouse, or Gamepad
33
Entering Text Using the On-Screen Virtual Keyboard
37
Smart Features
39
Using Smart Hub
39
Using Ambient Mode
44
Using Art Mode
50
Using Samsung Gaming Hub
57
About the Media Home Screen
59
About the Menu Home Screen
63
Using a Samsung Account
67
Using Workspace
69
Using the Apps Service
75
Using the E-Manual
79
Using the Internet
81
Using Smartthings
82
Playing Pictures/Video/Music
87
Using Multi View
93
Using Bixby
95
Using the Game Bar
100
TV Viewing and Recording
105
Using the Guide
105
Recording Programs
107
Setting up Schedule Viewing
110
Using Timeshift
111
Getting to Know Recording and Timeshift Controls and Options
111
Using the Channel List
113
Using the Channel Edit Function
114
Using a Personal Favorites List
115
TV-Viewing Support Functions
116
Picture and Sound
119
Using Intelligent Mode
119
Adjusting the Picture Quality
122
Changing the Picture Size and Position
126
Setting the Viewing Environment for External Devices
127
Configuring a Sound Mode and Expert Settings
131
Using the Sound Support Functions
133
System and Support
136
Using the Time Functions and the Timers
136
Using the Power and Energy Saving Functions
139
Using the Panel Care Functions
141
Updating the Tv's Software
142
Using the Parental Settings Function
143
Using the Gesture Function
143
Audio and Video Functions for the Visually or Hearing Impaired
144
Using Voice Assistants on the TV
149
Using Other Functions
150
Precautions and Notes
153
Before Using the Recording and Timeshift Functions
153
Read before Using Apps
155
Read before Using the Internet Function
156
Read before Playing Photo, Video, or Music Files
158
Read after Installing the TV
175
Supported Resolutions for UHD Input Signals
176
Resolutions for Input Signals Supported by 8K Models
177
Supported Resolutions for Freesync (VRR)
178
Read before Connecting a Computer (Supported Resolutions)
179
Supported Resolutions for Video Signals
182
Supported Resolutions for HDBT
184
Read before Using Bluetooth Devices
185
Blocking Programs Based on Their TV Rating
186
Licenses
189
Troubleshooting
190
Picture Issues
190
The Screen Is Flashing or Has Become Dark
190
The Picture Is Not Bright, or the Picture Colors Do Not Look Clear
190
The Picture Colors Are Black and White or Do Not Look the Way They Should Look
191
The TV Automatically Turns off by Itself
192
TV (the Frame TV) Cannot be Turned off
192
Unable to Power on
192
The TV Remains on or Does Not Turn on Automatically
193
Unable to Find a Channel
193
The TV Image Does Not Look as Good as It DID in the Store
194
Displayed Video Looks Blurry
194
The Picture Is Distorted
195
There Is a Dotted Line on the Edge of the Screen
195
The Picture Won't Display in Full Screen
195
The Caption Function in the TV Menu Is Deactivated
195
Captions Appear on the TV Screen
196
The HDR of the Connected External Device Turns off
196
Sound and Noise Issues
197
How Can I Connect an Audio Device to the TV
197
There Is no Sound or the Sound Is too Low at Maximum Volume
197
The Picture Is Good but There Is no Sound
197
HDMI (Earc/Arc) Is Connected, and There Is no Sound
198
The Speakers Are Making an Odd Sound
198
The Sound Is Interrupted
198
Whenever a Function Is Used on the TV or the Channel Is
199
The TV Audio Is Not Being Played through the Soundbar or A/V Receiver
199
The Sound Is Not Heard Clearly
199
The Volume of the External Device Cannot be Adjusted
200
Channel and Broadcast Issues
201
The TV Is Not Receiving All Channels
201
The Captions Are Not Provided on a Digital Channel
201
Broadcasting Is Deactivated
201
External Device Connectivity Issues
202
The "Mode Not Supported" Message Appears
202
The Video Is OK but There Is no Audio
202
No Screen Appears When Connecting the TV to an External Device
203
Want to Connect to a Bluetooth Speaker
203
The PC Screen Does Not Appear or It Flickers
203
Network Issues
204
Wireless Network Connection Failed. Unable to Connect to a
204
Wired Network Connection Failed
204
Connected to a Local Network, but Not to the Internet
204
Anynet+ (HDMI-CEC) Issues
205
What Is Anynet
205
Anynet+ Does Not Work. the Connected Device Is Not Displayed
205
The Message "Connecting to Anynet+ Device
206
The Anynet+ Device Won't Play
206
Remote Control Issues
207
The Remote Control Does Not Work
207
External Devices Cannot be Operated with the TV Remote Control
207
Recording Issues
208
The Timeshift or Recording Function Cannot be Used
208
Cannot Record Videos Received from an External Device or
208
Samsung TV Plus
208
The "Format Device" Message Appears When the Timeshift
209
The Recorded Files on the TV Are Not Played Back on a PC
209
Apps
210
Cannot Find the App I Want
210
The App Does Not Work Properly. Its Image Quality Is Poor
210
The Smart Hub Home Screen Keeps Appearing Whenever You Turn on the TV
210
Media Files
211
Some Files Are Interrupted During Playback
211
Some Files Can't be Played
211
Voice Assistant Issues
212
The Microphone Is off
212
The Voice Commands Do Not Work Well
212
Bixby/Alexa Answers Although I DID Not Call It
212
Spoke "Hi, Bixby/Alexa" but Bixby/Alexa Does Not Answer
213
Voice Recognition Does Not Work with the Samsung Smart Remote Unlike Other Features. There Is no Response Even if
213
During Voice Recognition, the Heavy Load Message Appears
213
Want to See Weather Information of the Desired Area
213
Other Issues
214
The TV Is Hot
214
The TV Smells Like Plastic
214
The Settings Are Lost after 5 Minutes or Every Time the TV Is Turned off
214
The TV Is Tilted to the Side
214
The Stand Is Wobbly or Crooked
214
The TV Is Making a Popping Noise
215
The TV Is Making a Humming Noise
215
The TV Narrates the Screen Events in Voice-Over
215
Diagnosing TV Operational Issues
216
Self Diagnosis
216
Cannot Select Signal Information in Self Diagnosis
217
Reset Smart Hub
217
Reset Picture
217
Reset Sound
217
Getting Support
218
Getting Support through Remote Management
218
Finding the Contact Information for Service
218
Requesting Service
218
Accessibility Guidance
219
Learn Menu Screen
219
Using the Remote Control
219
Using the Accessibility Menu
221
Using the TV with Voice Guide on
227
Using the Guide
229
Using Schedule Viewing
232
Using the Channel List
233
Recording
234
Using Smart Hub
237
Launching the E-Manual
239
Using Bixby
240
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Samsung S8 C Series Specifications
General
Brand
Samsung
Model
S8 C Series
Category
LCD TV
Language
English
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