Troubleshooting
Samsung Electronics 4-11
BYPASS JAM
Meaning : When the machine detected the non-feeding from BYPASS Tray.
Solution : Open the side Cover and clear the jam.
COMM. ERROR
Meaning : A problem with the facsimile communications has occurred.
Solution : Try again.
DOCUMENT JAM
Meaning : Loaded document has Jammed in the feeder When Document Jam aeeurred at AD
Solution : Clear the document Jam.
DOOR OPEN
Meaning : The side cover is not securely latched.
Solution : Clear the cover until it clicks in place.
DRUM WARNING
Meaning : When the machine has encountered the drum life,14000 print pages.
Solution : Use little more change if “REPLACE DRUM” is marked in LCD window.
GROUP NOT AVAILABLE
Meaning : You have tried to select a group location where only a single location number can be used, such
as when adding locations for a multi-dial operation.
Solution : Try again, check location for group.
Heating Error
Meaning : During operation, Temperatare does not go up.
Solution : Check thermister contact point & Heating Lamp.
LINE BUSY
Meaning : The remote FAX didn’t answer
Solution : Try again.
LINE ERROR
Meaning : Your unit cannot connect with the remote machine, or has lost contact because of a problem on
the phone line. When the mechine has a problem in cause of fax data reception step
Solution : Try again. If failure persists, wait an hour or so for the line to clear then try again.
LOAD DOCUMENT
Meaning : You have attempted to set up a sending operation with no document loaded.
Load a document and try again.
Solution : Try again. Make sure the remote machine is OK.
MEMORY FULL
Meaning : The memory has become full.
Solution : Either delete unnecessary documents, or retransmit after more memory becomes available, or
split the transmission into more than one operation.
NO ANSWER
Meaning : The remote machine was not answered after all the redial attempts.
Solution : Try again. Make sure the remote machine is OK.
4.4 Error Messages
The display on the front panel shows the messages to indicate the printer ’s status or errors.Refer to the tables below to
understand the message ’s meaning and clear the problem if necessary.Messages and their meanings are listed in
alphabetical order,with numbered messages following.
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