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Samsung SCX-472 series - Install Toner Cartridge; Not Compatible Toner Cartridge

Samsung SCX-472 series
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4.AlignmentandTroubleshooting
ErrorCode
C2–1410
Errormessage
Installtonercartridge
Symptom
Thetonercartridgeisnotinstalled./Themachinecan’tdetectthetonercartridge.
Troubleshootingmethod
1)Turnthemachineoffthenon.
2)Removethetonercartridge.Thoroughlyrollthecartridgeveorsixtimestodistributethetonerevenlyinsidethe
cartridge.Andreinstallthetonercartridge.
3)CheckiftheCRUMcontactareaiscontaminated.Cleanit.
ErrorCode
C2–1510
Errormessage
NotCompatibleTonercartridge
Symptom
Tonercartridgeisnotcompatible.
Troubleshootingmethod
1)Printthesupplyinformationreport.Checkinformationofthetonercartridge.
2)IfthetonercartridgeisnotaSamsunggenuinetonercartridge,replacewithnewone.
4-31Copyright©1995-2012SAMSUNG.Allrightsreserved.

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