Why do I see small particles on the edge of the frame of my Samsung 4 4000 TV?
- AAngela SmithSep 23, 2025
This is part of the product’s design and is not a defect.

Why do I see small particles on the edge of the frame of my Samsung 4 4000 TV?
This is part of the product’s design and is not a defect.
Why does my Samsung 4 4000 keep turning off by itself?
To troubleshoot a Samsung TV that turns off automatically, first ensure the Sleep Timer is set to Off in the System menu. If a PC is connected to the TV, check the PC's power settings. Make sure the AC power cord is securely plugged into the wall outlet and the TV. Also, when watching TV programs from an antenna, the TV will turn off after 10 - 15 minutes if there is no signal.
What to do if Samsung 4 4000 remote control does not work?
If the remote control for your Samsung TV isn't working, replace the batteries, ensuring they are inserted with the correct polarity (+ and -). Clean the transmission window located on the top of the remote control. Try pointing the remote control directly at the TV from 5~6 feet away.
Why Samsung TV image does not look as good as in the store?
If your Samsung TV image doesn't look as good as it did in the store, consider these points: If you have an analog cable/satellite box, upgrading to a digital set top box can help. Using HDMI or Component cables ensures high definition picture quality. Cable/Satellite subscribers should explore HD channels. Air/Cable Antenna users can try HD channels after performing an Auto program. Note that many HD channels are upscaled from Standard Definition content, so seek out true HD content. Adjusting the Cable/Set top box video output resolution to 1080i or 720p may also improve the picture.
What to do if there is no picture on Samsung TV?
If there is no picture or video on your Samsung TV, check the cable connections by removing and reconnecting all cables connected to the TV and external devices. Ensure your external device’s (Cable/Sat Box, DVD, Blu-ray etc) video outputs match the connections to the TV input. Make sure your connected devices are powered on. Select the correct source on the TV by pressing the SOURCE button on the remote control. Reboot the connected device by reconnecting its power cable.
Why is caption on my Samsung 4 4000 TV menu greyed out?
If the caption option on your Samsung TV menu is greyed out, you cannot select Caption in the TV menu when watching content from a device connected via HDMI or Component. Caption must be activated on the external device.
How to remove dotted line on the edge of Samsung 4 4000 screen?
To address a dotted line on the edge of the screen of your Samsung TV, if the picture size is set to Screen Fit, change it to 16:9. You can also try changing the cable/satellite box resolution.
Why is my Samsung 4 4000 TV software upgrade over the network failing?
If the Software Upgrade over the network fails on your Samsung TV, try Network Settings in the Network menu. If you have the latest software version, the software upgrade will not proceed.
Why is my Samsung 4 4000 TV wireless network connection failing?
If you are having trouble with the wireless network connection on your Samsung TV, a Samsung Wireless USB dongle is required to use a wireless network. Make sure the network connection is set to Wireless (General). Also, ensure the TV is connected to a wireless IP sharer (router).
Why is my Samsung TV picture distorted with pixelization?
If your Samsung TV shows a distorted picture with macroblock errors, small blocks, dots, or pixelization, it may be due to the compression of video content, especially in fast-moving scenes like sports or action movies. A weak signal can also cause picture distortion.
| Display Type | LED |
|---|---|
| Refresh Rate | 60 Hz |
| HDMI Ports | 2 |
| USB Ports | 1 |
| Smart TV | No |
Details warranty terms, conditions, exclusions, and limitations for North American products.
Advises on avoiding image burn-in by limiting static images and recommends optimal viewing practices.
Provides guidelines for TV placement to ensure proper ventilation and prevent overheating or fire hazards.
Lists optional input cables available for purchase to connect external devices.
Explains the TV's standby mode behavior and power consumption considerations.
Lists the parts included for stand assembly and installation.
Details VESA standards and screw specifications for wall mount compatibility.
Instructions on how to install batteries in the remote control.
Explains how to navigate and interact with the TV's on-screen display menus.
Information on how to reset the initial setup configuration if needed.
Details on connecting devices via HDMI/DVI for high-definition video.
Instructions for connecting devices using Component or AV cables.
Explains connecting digital and analog audio systems via optical or analog cables.
Describes PC connection methods using HDMI, DVI, or D-sub cables.
Guides on selecting different input sources connected to the TV and renaming them.
Provides detailed information about the selected external device.
Describes switching between e-Manual content and TV settings menus.
Explains how to magnify parts of the e-Manual screen for detailed viewing.
Guides on using the index to find specific topics within the e-Manual.
Details the TV holder kit components and requirements for securing the TV.
Lists technical specifications of the TV, including dimensions, resolution, and environmental conditions.
Illustrates the TV's physical dimensions from front and side views.
Shows the layout and details of the TV's rear connection ports.
Provides contact information in Spanish for SAMSUNG customer care.
Explains how to use the Schedule Manager to view programs at a chosen time.
Details how to set parameters for scheduled TV viewing.
Displays channels that have been added or memorized for quick access.
Shows favorite channels organized into up to five customizable groups.
Shows all channels that have been added to the list.
Displays all currently available channels, including those not added.
Shows favorite channels organized into up to five customizable groups.
Explains how to select and apply preset picture modes for optimal viewing.
Describes how to adjust screen viewing angles for optimal picture quality based on position.
Explains various picture size and aspect ratio options like 16:9, Zoom, and Wide Fit.
Provides guidance on configuring PC video settings for optimal TV display.
Details advanced picture adjustments like Gamma, White Balance, and Color Space.
Adjusts the color temperature of the picture for different viewing preferences.
Explains various sound modes like Standard, Music, Movie, and Clear Voice.
Describes sound effects like SRS TruSurround HD and SRS TruDialog for enhanced audio.
Allows selection of preferred audio language for digital broadcasts.
Lets you select the digital audio output format for connected receivers.
Allows correction of audio-video timing mismatches for digital audio output.
Allows selection between TV speakers and external speakers for audio output.
Guides on setting up the TV's network connection for AllShare and software upgrades.
Allows checking the current network and internet connection status.
Configures settings for AllShare functionality, including media and message features.
Instructions on how to retrieve network connection values from a Windows computer.
Instructions on how to retrieve network connection values from a Windows computer.
Guides on setting up wireless connection using the router's WPS (PBC) button.
Explains the One Foot Connection method for easy wireless setup with Samsung routers.
Describes setting up a direct wireless connection to mobile devices without a router.
Instructions for setting the TV's clock and using timer features.
Guides on configuring the TV to turn on automatically at a set time and day.
Explains how to set a PIN for security functions and block programs based on ratings.
Explains how to enter the PIN to unblock restricted content.
Describes how to use the Picture-In-Picture feature to watch multiple sources simultaneously.
Explains power-saving features like Energy Saving and Eco Sensor for reduced consumption.
Allows changing the language displayed in the TV's menus.
Enables or disables the on-screen text caption feature.
Allows selection of different caption modes based on broadcast availability.
Optimizes picture settings for a more realistic gaming experience.
Provides access to the TV's electronic manual for feature instructions.
Allows running diagnostic tests for picture and sound problems.
Displays the currently installed software version of the TV.
Allows playback of video files stored on USB devices or PCs.
Enables viewing of photo files stored on USB devices or PCs, including slide shows.
Allows playback of music files stored on USB devices or PCs.
Displays details of the selected content category, device, and file sorting criteria.
Allows selection of content categories or connected devices like PC via Share Manager.
Explains the function of buttons used for navigating and sorting content within My Contents.
Shows files or folders sorted according to selected criteria for playback.
Guides on selecting and playing video files, including playback controls.
Guides on selecting and playing music files, including playback controls.
Guides on viewing photos individually or as a slide show with playback controls.
Explains how to sort files in My Contents by folder view, title, date, artist, genre, or monthly.
Allows immediate loading and playback of a selected video file.
Enables searching within a video by minute intervals or specific time.
Allows random playback of music files.
Enables repeated playback of movie and music files.
Allows adjustment of the picture size to user preference.
Allows adjustment of the picture settings.
Allows adjustment of the sound settings.
Enables enjoying videos in supported languages with multiple audio formats.
Allows playing videos with subtitles, requiring matching file names and extensions.
Allows starting or pausing a photo slide show.
Allows selection of the slide show speed during playback.
Allows turning background music on/off for slide shows.
Allows selecting background music for slide shows.
Allows zooming into images in full screen mode for detailed viewing.
Allows rotating images in full screen mode.
Displays detailed information about the played file.
Changes Anynet+ mode to TV broadcast mode.
Shows the list of Anynet+ devices connected to the TV.
Displays connected device menus, like DVD player disc menus.
Shows the play menu of a connected device, like a DVD player.
Indicates sound is played through the connected receiver.
Enables the Anynet+ function, essential for controlling connected Samsung devices.
Automatically turns off connected Anynet+ devices when the TV is turned off.
Allows switching between connected Anynet+ devices via the TV remote.
Provides solutions for issues where Anynet+ functionality is not working.
Configures media and message functions for AllShare with mobile devices.
Allows or blocks connected mobile phones or devices for media/message functions.
Removes devices from the AllShare list.
Guides on diagnosing and resolving poor picture quality issues.
Steps to resolve issues with incomplete channel reception.
Solutions for failed wireless network connections, including dongle and router checks.
Locates the Kensington slot on the TV's rear panel.
States that Open Source Licenses are available in the product menu.
Lists further actions if initial troubleshooting fails, including manual checks and contacting support.
Critical warning against exposing the appliance to rain or moisture to prevent fire or electric shock.
Emphasizes the importance of proper ventilation and adherence to installation instructions.
Notes ENERGYSTAR qualification and how certain settings can affect power consumption.
Specifies warranty terms for LCD/LED televisions, including parts, labor, and service.
Specifies warranty terms for Plasma Displays, including parts, labor, and service.
Specifies warranty terms for projectors, excluding the lamp.
Specifies warranty terms for PICO & LED Pocket Projectors.
Details eligibility and procedures for in-home warranty service.
Disclaimer regarding uninterrupted or error-free product operation.











