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Samsung SM-A356B/DS User Manual

Samsung SM-A356B/DS
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Appendix
151
The touch screen responds slowly or improperly
If you attach a screen protector or optional accessories to the touch screen, the
touch screen may not function properly.
If you are wearing gloves, if your hands are not clean while touching the touch
screen, or if you tap the screen with sharp objects or your fingertips, the touch screen
may malfunction.
The touch screen may malfunction in humid conditions or when exposed to water.
Restart your device to clear any temporary software problems.
Ensure that your device software is updated to the latest version.
If the touch screen is scratched or damaged, visit a Samsung Service Centre or an
authorised service centre.
Your device freezes or encounters a fatal problem
Try the following solutions. If the problem is still not resolved, contact a Samsung
Service Centre or an authorised service centre.
Restarting the device
If your device freezes or hangs, you may need to close apps or turn off the device and
turn it on again.
Forcing restart
If your device is frozen and unresponsive, press and hold the Side button and the Volume
Down button simultaneously for more than 7 seconds to restart it.
Resetting the device
If these methods do not solve your problem, perform a factory data reset.
Open
Settings
and tap
General management
Reset
Factory data reset
Reset
Delete all
. Before performing the factory data reset, remember to make backup copies
of all important data stored in the device.

Table of Contents

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Samsung SM-A356B/DS Specifications

General IconGeneral
ModelSM-A356B/DS
TypeLi-Po 5000 mAh, non-removable
FeaturesLED flash, panorama, HDR
NFCYes (market/region dependent)
ModelsSM-A356B, SM-A356B/DS
TechnologyGSM / HSPA / LTE
2G bandsGSM 850 / 900 / 1800 / 1900 - SIM 1 & SIM 2
3G bandsHSDPA 850 / 900 / 1900 / 2100
4G bands1, 3, 5, 7, 8, 20, 28, 38, 40, 41
BuildGlass front, plastic back, plastic frame
SIMDual SIM (Nano-SIM, dual stand-by)
Card slotmicroSDXC
Internal128GB 4GB RAM
Ultrawide Camera5 MP, f/2.2, 123˚ (ultrawide)
Macro Camera2 MP, f/2.4, (macro)
Video1080p@30fps
Selfie Video1080p@30fps
LoudspeakerYes
WLANWi-Fi 802.11 b/g/n, Wi-Fi Direct
Bluetooth5.0, A2DP, LE
PositioningGPS, GLONASS, GALILEO, BDS
USBUSB Type-C 2.0
SensorsAccelerometer, compass

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