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Need help?Do you have a question about the Samsung SMART Doorlock IoT Service Pack and is the answer not in the manual?
Download the 'Samsung Smart Doorlock' app and create your user account.
Follow steps to connect your Samsung Smart Doorlock to your Android smartphone via Wi-Fi.
Follow steps to connect your Samsung Smart Doorlock to your iOS smartphone via Wi-Fi.
Learn two methods to conveniently open your door using your smartphone.
Invite family members by entering their mobile phone number and nickname in the app.
Issue a mobile key to visitors for specific days or hours, like cleaners or babysitters.
Ensure a wireless router is installed, check password, select 2.4GHz, and verify smartphone Wi-Fi is enabled.
Check for router, password, 2.4GHz band, Wi-Fi standards, and smartphone Wi-Fi enablement.
Check for registration errors, weak signal, connection failure, unsupported security types, or firewall issues.
General| Connectivity | Wi-Fi |
|---|---|
| Compatibility | Samsung SmartThings |
| Remote Access | Yes |
| Auto Lock | Yes |
| Guest Access | Yes |
| Power Source | Battery |
| Security Features | Encryption |
| Installation | DIY or Professional |
| Notifications | Yes |
