Why doesn't my Samsung Door locks lock automatically?
If your Samsung Door lock isn't automatically locking, check the following: * Ensure that the Auto Locking feature is enabled. * Verify the lock has been correctly installed. * Check the batteries to ensure they are not discharged, as the Auto Locking function deactivates when batteries are completely discharged.
What to do if I can’t register the User PIN Code on Samsung Smart Door Lock SHS-3320 Door locks?
If you're unable to register a User PIN Code on your Samsung Door lock, it might be due to these reasons: * The User Number is already in use: Delete the existing User Number and attempt to register it again. * Ensure that the User PIN Code is 4~12 digits long.
How to troubleshoot a Samsung Door lock with no power?
If your Samsung Door lock has no power, first ensure the batteries are fully charged. If the issue persists, check that the Exterior Unit cable is securely connected.
What to do if I can't unlock my Samsung Door locks with my PIN Code or Card?
If you are unable to unlock your Samsung Door lock with your PIN Code or Card, verify whether the Double-locking function has been activated.
Why does my Samsung Smart Door Lock SHS-3320 make a 'Too~~t, too~~t' sound when I touch the touchscreen?
If you hear the 'Too~~t, too~~t' warning sound when you touch the Touchscreen on your Samsung Door lock, check if Double-locking is enabled; if so, disable the function and try again.
Why can't I register the User Card on my Samsung Smart Door Lock SHS-3320?
If you're having issues registering a User Card with your Samsung Door lock: * Make sure the card is touched to the card reader within 10 seconds of entering the User Number. * Verify that the registered PIN Code was entered correctly.
What should I do if I can’t unlock the Samsung Smart Door Lock SHS-3320 with my Card?
If you cannot unlock your Samsung Door lock with your card, it's possible that the card is either unregistered or not being recognized. Ensure the card correctly touches the card reader.
Why does my Samsung Smart Door Lock SHS-3320 Door locks play Fur Elise when activated?
If your Samsung Door lock plays the 'Fur Elise' melody upon activation, replace the batteries with new ones within a week.
What to do if there is no response when I touch the Touchscreen on Samsung Door locks?
If your Samsung Door lock touchscreen is unresponsive: * Use a pin to press the hole on the right of the external power contact of the Exterior Unit. * If the issue persists, contact the service center.
General| Brand | Samsung |
|---|---|
| Model | Smart Door Lock SHS-3320 |
| Category | Door locks |
| Language | English |
Product overview and key features of the Samsung Smart Door Lock SHS-3320.
Essential advice for safe and proper use of the door lock.
Lists all necessary parts and tools for installing the door lock.
Visual diagrams of the door lock components and their arrangement.
Verifies door thickness compatibility and determines the correct lock orientation.
Guide on using the template to mark drilling points on the door.
Detailed instructions for drilling holes into the door for the lock mechanism.
Steps for correctly installing the strike plate on the door frame.
Steps for installing the deadbolt and setting the internal blade.
Instructions for attaching the mounting plate and connecting internal cables.
Guide for properly installing the magnetic sensor for door detection.
Instructions for connecting the door lock to a Samsung video intercom system.
Comprehensive step-by-step guide for completing the lock installation.
Explains how to operate the lock using PIN codes or access cards.
Identifies and describes the external and internal parts of the door lock.
Explains the meaning of symbols used during programming.
Details the various sounds the lock makes and their meanings.
Defines Double Authentication, Intrusion Detection, Malfunction Prevention, and Out-of-Home Security.
Explains Double-locking, Locking Modes, Thumbturn Lever, Master PIN, and OPEN/CLOSE button.
Defines Emergency Power Contact and Indicator Lamp functions.
Compares user-configurable settings with the lock's factory default values.
Explains how the random security feature enhances PIN code protection.
Describes the Registration, Restart, and Resetting buttons, and Sound Settings.
Step-by-step guide to changing the primary administrator PIN code.
Instructions for adding new PIN codes for users.
Process for registering RFID or access cards for users.
Steps to remove registered user PIN codes or access cards.
How to activate the function to deter intruders when away.
Instructions for enabling and disabling the double-locking feature.
Options for mute, sound levels, and enabling/disabling authentication modes.
Steps to restore the lock to its original factory default settings.
How to power the lock using a 9V battery during outages.
Procedure for restarting the lock if it becomes unresponsive.
Solutions for issues like no power or incorrect PIN entry.
Troubleshooting steps for problems during user code or card registration.
How to resolve issues where the door does not open with correct credentials.
Explains causes for lock malfunctions and interprets various warning sounds.
Troubleshooting for auto-locking failures and unresponsive touchscreens.
Details voltage, weight, dimensions, and operation methods.
Regulatory compliance notice regarding FCC rules for digital devices.
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