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Sound issue
Video is available but there is no sound.
Go to Sound and change Speaker Selection to Internal Speaker.
If the product has a headphone port, make sure nothing is connected to it.
There is static coming from the speakers.
There is audible sound when the volume is muted.
When Speaker Selection is set to External Speaker
Audio settings for main speakers are separate from the internal speakers on the product.
There is an echo sound coming from the speakers.
echo.
In this case, set Speaker Selection to External Speaker.
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