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Samsung SMT-I3105 User Manual

Samsung SMT-I3105
49 pages
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smt-i3105_combined_user_guide.qxp 4/26/2010 2:07 PM Page 1
SMT-i3105
05/2010
For
OfficeServ7000 Series Systems
Keyset User Guide
smt-i3105_combined_user_guide.qxp 4/26/2010 2:07 PM Page 1

Table of Contents

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Samsung SMT-I3105 Specifications

General IconGeneral
BrandSamsung
ModelSMT-I3105
CategoryTelephone
LanguageEnglish

Summary

About This Book

Caution and Preparation

Caution

Read installation instructions, handle power plugs carefully, avoid dust, heat, and flammable materials.

Phone Installation

Check Box Contents

Verify all included components are present in the product package box.

Phone Installation Steps

Guide to connecting the phone body, handset, and LAN cable for installation.

SMT-i3105 Phone Layout and Functions

SMT-i3105 Keyset Layout

Diagram and labeling of the SMT-i3105 keyset components and buttons.

Button Names and Functions

Detailed explanation of each button and its corresponding function on the keyset.

Key Functions and Indicators

Key Phone Functions

Overview of network, LCD screen, and SMS capabilities of the SMT-i3105.

Telephone Status Indicator

Explanation of the LED indicator patterns and their meanings for phone status.

Screen Structure Overview

Description of the three main areas of the phone's LCD screen.

Input Methods and Icons

Text Input Methods

Guide to entering characters, numbers, and special characters using the keypad.

Description of Screen Icons

Explanation of the meaning of various icons displayed on the phone screen.

Navigating the Display

How to use dial pad keys and navigation buttons for menu options.

Initial Setup and Configuration

Initializing the SMT-i3105 Keyset

Steps to initially set up the IP keyset for network operation.

Entering Setup Mode

Procedure to access the setup menu by unplugging and plugging the power cord.

Easy Install Wizard

Guide to using the wizard for setting up network parameters automatically.

Selecting the Static IP Option

Instructions for manually entering IP address, subnet mask, and gateway details.

Setting Up Hot Desking (Idle Login)

How to configure the keyset for logging in and out without rebooting.

Configuration Menu Structure

Easy Install Overview

Guides through setup of parameters for connecting the keyset to the system.

Phone Information Details

Provides version, network, and MAC address information for the phone.

Network Configuration Options

Displays IP settings, PPPoE, NAT, VLAN, and options to use or not use.

Extension Login (Hot Desking)

Allows login/logout from idle mode or registration on power up.

Server Configuration

Setting the IP address for the primary system and up to four servers.

Software Upgrade Process

Details on configuring TFTP server and initiating the IP software upgrade.

Factory Reset Option

Resets the SMT-i3105 to its original factory default settings.

Phone Restart Procedure

Option to reboot the SMT-i3105 phone.

Frequently Used Feature Operations

Logging In and Out

Procedure to log in with extension and password, or log out.

Placing Calls

Instructions for making outside and internal calls, including overlap mode.

Answering Calls

How to answer incoming outside, internal, and voice announce calls.

Call Handling Features

Placing Calls on Hold

Steps for system hold and exclusive hold to place calls on hold.

Transferring Calls

Procedure for transferring calls with or without notification.

Transferring Calls with Camp-On

How to camp a call on to a busy station.

Handling Call Waiting

Procedure when an outside call is camped-on to your phone.

Making Conference Calls

Steps to initiate and manage conference calls with multiple parties.

Forwarding Calls

How to program call forwarding destinations via keypad or display.

Other Features and Functions

Volume Control

Adjusting volume for handset, speaker, and ringing tone.

Call Log Button Usage

Accessing call history, scrolling menus, and deleting calls.

Phone Book Button Usage

Accessing stored contacts and scrolling through menus.

OK Button Function

Used to enter, save, or complete selected options in the display.

Speaker Button Function

Used to activate or deactivate the hands-free speakerphone mode.

Menu Soft Key Options

Displays options like Phonebook, Call Log, Message, Sound, Security, Call Fwd, Settings.

Phone Features and Basic Menus

Accessing Basic Menus

How to access and navigate the basic menus displayed on the screen.

Soft Button Structure Overview

Explains the layout and function of the soft buttons on the display.

Menu Soft Button Options

Lists and describes options available via the Menu soft button (PhoneBook, Call Log, Message).

Phonebook and Call Log Management

Phonebook Operations

How to view all lists, search numbers, add entries, and delete all entries.

Call Log Features

Lists recent outgoing, incoming, and missed calls; allows deletion of call history.

Message Management and Call Log Details

Message Handling

Instructions for accessing voice mail, station messages, and e-mail messages.

Viewing Detail Call Log Records

How to view detailed Caller ID information for each call log entry.

Message, Sound, Security, and Call Forwarding

Sending New Messages

Procedure for creating and sending internal short text messages (SMS).

Managing Outbox Messages

How to edit and resend messages from the outbox.

Deleting All Messages

Procedure to delete all short messages from both inbox and outbox.

Sound Settings

Adjusting volume levels for ringtone, handset, speaker, and key tone.

Security Settings

Setting station password, locking or unlocking the phone.

Call Forwarding Options

How to set or cancel call forwarding to different destinations.

General Settings

Setting dial mode, language, network info, AOM, and clearing user data.

Dialing and Soft Button Features

Dial Mode Settings

Setting dial mode to Enbloc or Overlap for dialing numbers.

Language Selection

Selecting the display language for the phone.

Func. Soft Button Access

One-touch access to system features like Redial, Speed Dial, Directory, etc.

AOM Soft Button Features

Displays all 99 programmable feature buttons for one-touch operation.

Outside Call Management

Making Calls from AOM

How to make calls using programmable button screens accessed via AOM.

Universal Answer Feature

How to answer calls ringing a general alerting device.

Recall Dial Tone

Procedure to disconnect a call and get dial tone for a new call.

Sending a Flash Signal

How to send a flash signal to the telephone company.

Busy Line Queuing with Callback

Procedure for receiving a callback when a line is busy.

Busy Station Callback

How to receive a callback when a called station is busy.

Canceling Callbacks

Procedure to cancel a set callback.

Busy Station Camp-On

How to camp on to a busy station without waiting.

Intercom Call Features

Voice Announce Mode

How to use voice announce mode to hear caller announcements.

Auto Answer Mode

How the keyset automatically answers incoming calls.

Calling the System Operator

Procedure to dial 0 to reach the system operator or specific operators.

Call Processing and Hold Features

System Hold

How to place a call on system hold and resume it.

Exclusive Hold

How to place an outside call on hold so other users cannot access it.

Remote Hold

How to place a call on hold at another station.

Hold Recall Notification

Notification when a held call recalls your station.

Consultation Hold

How to consult with another extension during a call.

Retrieving Held Calls (Hold Pickup)

How to pick up calls held at another station.

Call Transfer and Forwarding

Call Transfer Procedures

Methods for screened and blind call transfers.

Transferring Calls to Voice Mail

How to send a call directly to a voice mailbox.

Handling Call Waiting

Procedure when an outside call is camped-on to your phone.

Call Forward Options

How to review or change call forward options and destinations.

Call Pickup and Privacy Features

Station Call Pickup

How to pick up a call ringing at another station.

Group Call Pickup

How to pick up calls ringing in a pickup group.

My Group Pickup

Assigning a new access code to pickup calls in the same pickup group.

Privacy Release Feature

Allows another station to join a conversation by releasing privacy.

Dialing Features and Directory Access

Speed Dialing

How to dial preprogrammed system-wide or personal speed dial numbers.

Programming Personal Speed Dial Numbers

Steps to program frequently dialed numbers into the personal speed dial list.

Directory Dialing

How to access and dial numbers from station, personal, or system directories.

Redial, Paging, and Messaging

Last Number Redial

How to redial the last outgoing telephone number dialed.

Save Number with Redial

Saving a dialed number for later use and redialing.

Automatic Redial/Retry

How the system automatically redials a busy number up to 15 times.

Pulse to Tone Changeover

How to send digits as tones on a pulse dial line.

Making an Internal Page

Procedure to make an announcement through keyset speakers.

Making an External Page

Procedure to make an announcement through external paging speakers.

All Page Announcement

How to page all designated keysets in internal and external zones simultaneously.

Page, Park, and Message Features

Meet Me Page Feature

How to initiate a Meet Me Page and have parties dial a specific number.

Call Park and Page Procedures

Methods for manually parking calls and paging for retrieval.

Setting a Message Indication

How to leave a message indication at another station.

Canceling Message Indications

Procedure to cancel message indications left at your station or at others.

Message Return and Convenience Features

Returning Messages

How to return station messages and manage message indications.

Programmed Messages

How to leave programmed station messages for status updates.

Logging In and Out

Procedure to log in to the phone system with extension and password.

Do Not Disturb (DND) Feature

How to block incoming calls and cancel DND mode.

One-Time Do Not Disturb

How to temporarily enable DND during a call, which cancels automatically.

Mute, Music, Door Phone, and Account Codes

Mute Functionality

How to mute or unmute the handset transmitter or microphone.

Background Music Feature

How to listen to music through the speaker, and adjust volume.

Established Call Pickup

How to pick up an established call connected to a computer modem.

Answering the Door Phone

Procedure for receiving and answering calls from a door phone.

Calling Door Phone/Room Monitor

How to call a door phone or room monitor and listen or converse.

Group Listening Feature

How to enable speaker output for others to hear during a call.

Account Codes Usage

How to enter account codes before or during a call for charging purposes.

Signalling, Voice Announce, and Group Features

Manual Signalling

How to send a brief ring burst to another station.

Off-Hook Voice Announce (OHVA)

How to make an off-hook voice announcement to another station.

OHVA Block Feature

How to prevent others from making OHVA calls to you.

OHVA Reject Feature

How to disconnect an OHVA party and return to original call.

In Group / Out of Group Feature

How to remove or add your keyset to a station ring group.

Customizing Your Keyset Settings

AME Password Protection

Enabling password protection for AME feature to prevent unauthorized access.

Auto Camp-On Feature

How to automatically camp on to busy stations for intercom calls.

Selecting Ring Tones

How users can select their preferred ring tone from available options.

Changing Your Passcode

Procedure to change the station's default passcode.

Set Answer Mode (Intercom)

Setting intercom call reception to Ringing, Auto Answer, or Voice Announce.

Set Answer Mode (CO)

Setting incoming CO calls to follow the intercom answer mode.

Automatic Hold Feature

Turning the automatic hold feature on or off for call handling.

Hot Keypad Functionality

Enabling the keypad to be 'live' for dialing without lifting handset.

Keypad, Page, Ring, Caller ID, and MOBEX Settings

Key Confirmation Tone

Turning the short beep (confirmation tone) for button presses on or off.

Rejoining a Page

Enabling feature to hear remaining portion of an ongoing internal page.

Ring Preference Setting

How to set automatic answering of calls or manual answering.

Display Speed Dial Name

Viewing the name associated with a speed dial number as it is dialed.

Caller ID Review All

Reviewing Caller ID information for incoming calls.

Secure OHVA Setting

Receiving OHVA calls via speaker while on handset.

Configure Mobile Extensions (MOBEX)

Configuring options for Mobile Extension ports, including phone numbers.

Display Features and Timers

Directory Information Display

How extension and line names are assigned and displayed.

Displaying Dialed Numbers

How dialed digits are shown on the display until the call timer starts.

Call Duration Timer

How the system times outside calls, automatically or manually.

Auto Timer Function

How the timer automatically starts for incoming or outgoing calls.

Timer, Message Indications, and Key Assignments

Timer Function as Stopwatch

Using the Timer button as a simple stopwatch.

Viewing Station Message Indications

How to view message indications left by other stations.

Personal Speed Dial Names

Assigning an 11-character name to personal speed dial numbers.

Station Names Setup

How to enter and store station names for directory purposes.

Managing Programmable Key Assignments

How to manage key assignments for one-touch feature access.

Backspace with LCR

How to delete digits using Backspace or Clear when using LCR.

Caller ID Features

Selecting Caller ID Display

How to choose what Caller ID information (name/number) is displayed.

Viewing Next Caller ID Call

How to display Caller ID for queued or camped-on calls.

Inquire Caller ID Park/Hold Info

Viewing Caller ID for calls on hold or parked.

Feature Access Codes and Applications

Feature Access Codes

List of dial codes for accessing various phone features and functions.

Samsung Voicemail System

Accessing Your Voicemail Box

How to access voicemail from inside or outside the office, and navigate menus.

Subscriber Services Menu Options

Subscriber Services Menu Structure

Detailed breakdown of options available within the voicemail system.

Voicemail Getting Started and Listening

Voicemail Getting Started

Initial steps for users to set up and use Samsung Voicemail.

Listening to Voicemail Messages

How to listen to new and saved messages, and control playback.

Voicemail Message Recording and Delivery

Recording and Sending Voicemail Messages

Procedure for sending messages to other subscribers.

Setting Message Attributes

Configuring delivery options like urgent delivery and return receipts.

Scheduling Future Message Delivery

Setting future delivery dates and times for messages.

Voicemail Access Manager Features

Access Manager Overview

Subscriber control over call reception and handling based on events.

Follow Me Feature

Setting an alternate location for calls and how long it remains active.

Call Blocking Feature

Blocking callers from reaching extension, directing them to mailbox.

Call Forwarding (Subscriber)

Passing call control to another subscriber.

Call Screening Feature

Asking caller's name before transferring to accept or reject call.

Voicemail Find Me, Greetings, and Call Conditions

Find Me Feature

Locating subscriber by calling a list of preprogrammed phone numbers.

Night Intercept Feature

Using weekly availability schedule for night greetings.

Personal Greetings Setup

Recording and assigning personal greetings for different call conditions.

Call Screening Greeting

Greeting played when Call Screening is enabled and a caller is rejected.

Editing Personal Greetings

How to edit or record any of the nine personal greetings.

Editing Mailbox Greeting

Editing the greeting played when callers reach the mailbox directly.

Voicemail Mailbox Administration

Mailbox Administration Menu

Turning pager notification, message alerts, and other message controls on/off.

Message Alert Settings

Setting up notifications for new messages at a remote location.

Pager Notification Setup

Setting up notifications via pager service for new messages.

Undelete Messages

Recovering recently deleted voice mail messages.

Undelivered Message Retrieval

Recalling sent messages that have not yet been picked up by the recipient.

Auto Play New Messages

Enabling or disabling automatic playback of new messages.

Auto Play Message Information

Enabling automatic playback of message date, time, and sender's name.

Voicemail Broadcast, Personal Services, and Administration

Message Broadcast Feature

Sending messages to all mailboxes in the system.

Personal Services Options

Accessing reminders, stored numbers, availability schedules, and direct calls.

Workload Management

Accessing and organizing reminders (Commitments, Follow-Ups, Tasks).

Stored Numbers for Features

Entering up to 9 stored phone numbers for use with other features.

Schedule Availability

Setting a weekly availability schedule for Night Personal Greeting.

Placing a Direct Call

Placing direct calls out of voicemail from anywhere.

Personal Administration Settings

Changing password, recording name, and entering directory name.

Setting Your Voicemail Password

Procedure to change your voicemail access code.

Recording Your Name

Recording your name for proper operation of the voicemail system.

Entering Your Directory Name

Entering your directory name for callers to find you.

Keyset User Features and Voicemail Integration

Extended Prompting

Reducing the number of prompts played in the subscriber interface.

Keyset User Features

Features available on display keysets, requiring administrator setup.

Message Waiting Lights

How the message waiting light indicates new voicemail messages.

Answer Machine Emulation

Using a key to monitor calls to voicemail and optionally answer them.

AME Password Security

Entering station password to listen to messages when AME Password is enabled.

Call Recording

Pressing a button to record the current conversation in progress.

Shortcuts, Interactive Displays, and E-Mail Gateway

Useful Shortcuts

Quick methods for sending calls to mailboxes or leaving reminders.

Interactive Displays

Using soft keys and displays to manage messages and call information.

E-Mail Gateway (EMG) Integration

Integrating voicemail with email clients for message delivery and notification.

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