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Samsung OfficeServ SMT-i5210 User Manual

Samsung OfficeServ SMT-i5210
54 pages
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Samsung OfficeServ SMT-i5210 Specifications

General IconGeneral
BrandSamsung
ModelOfficeServ SMT-i5210
CategoryTelephone
LanguageEnglish

Summary

SECTION 1. CAUTION AND PREPARATION

CAUTION

Safety warnings and precautions for using the phone system.

PREPARATION

Steps for unpacking and installing the phone, including optional equipment.

SECTION 2. PHONE FUNCTIONS

SMT-i5210 LAYOUT

Diagram and explanation of the phone's physical layout and button functions.

KEY FUNCTIONS

Explains telephone status indicators, screen structure, and text input methods.

SMT-i5210 SETUP

Guides users through initial setup, IP configuration, and hot desking.

SECTION 3. FREQUENTLY USED FEATURE OPERATION

EXTENSION LOG IN & OUT [HOT DESKING]

Procedures for logging into and out of the keyset for hot desking.

PLACING CALLS

Instructions for making internal and external calls using various methods.

ANSWERING CALLS

How to answer incoming calls via handset, speakerphone, or voice announce.

PLACING A CALL ON HOLD

Steps to place calls on system or exclusive hold and retrieve them.

TRANSFERRING CALLS

How to transfer calls with or without prior notification.

CONFERENCE CALLS

Steps to set up and manage conference calls with multiple parties.

SECTION 4. PHONE FEATURES

FORWARDING CALLS

How to forward calls to other stations or external numbers.

SECTION 5. OFFICESERV™ 7000 SYSTEM FEATURES

OUTSIDE CALLS

Instructions for making calls from AOM, universal answer, and recalling dial tone.

INTERCOM CALLS

Covers voice announce, auto answer, and calling the system operator.

CALL PROCESSING

Explains system hold, exclusive hold, and remote hold procedures.

CALL TRANSFER

Procedures for screened and blind call transfers.

TRANSFER WITH CAMP-ON

How to camp on a call during a transfer if the destination is busy.

TRANSFER TO VOICE MAIL

How to send a call directly to a voice mailbox.

CALL FORWARD OPTIONS

Reviewing and changing call forwarding settings.

DIALING FEATURES

SPEED DIALING

Using system-wide and personal speed dial numbers.

PROGRAMMING PERSONAL SPEED DIAL NUMBERS

How to save frequently dialed numbers.

CONVENIENCE FEATURES

DO NOT DISTURB

Blocking incoming calls to the keyset.

LOCKING YOUR KEYSET

LOCKING YOUR KEYSET

How to lock and unlock the keyset to prevent misuse.

DISPLAY FEATURES

MANAGING PROGRAMMABLE KEY ASSIGNMENTS

Customizing keys for one-touch feature access.

CALLER ID

Caller ID features.

SELECTING YOUR CALLER ID DISPLAY

Customizing how Caller ID data is displayed.

SECTION 6. APPLICATIONS

Samsung Voicemail

Overview of Samsung Voicemail features and subscriber services.

Subscriber Services Menu

Menu options for voicemail, access manager, and personal greetings.

Accessing Your Mailbox

Steps to access voicemail from inside or outside the office.

Access Manager

Setting options for call handling based on availability.

Personal Greetings

Recording and assigning personal greetings for call coverage.

Mailbox Administration

Managing mailbox settings like alerts and notifications.

Personal Services

Setting passwords, recording names, and managing stored numbers.

E-Mail Gateway (EMG)

Integrating voicemail with email for message delivery.

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