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Samsung OFFICESERV ITP-5021D User Manual

Samsung OFFICESERV ITP-5021D
127 pages
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Table of Contents

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Samsung OFFICESERV ITP-5021D Specifications

General IconGeneral
DisplayLCD
Number of Lines21
SpeakerphoneYes
Headset JackYes
Lines21
Speed DialYes
Caller IDYes
Volume ControlYes
IntercomYes
ConferenceYes
RedialYes
HoldYes
TransferYes
Message Waiting IndicatorYes
Programmable KeysYes
TypeDigital

Summary

Selecting System Functions

Using the Scroll / Soft Button

Explains how to navigate menus using the scroll and soft buttons.

Using the Function Code

Assigning Programmable Button Extenders

Configuring Your IP Phone

Changing the IP Phone Passcode

Step-by-step guide to changing the IP phone's passcode.

Setting the Answer Mode

Configures how intercom calls are answered.

Using Headset/Handset Operation

Switching between handset and headset modes.

Enabling/Disabling Key Confirmation Tone

Controls the audible feedback for button presses.

Volume Adjustment

Adjusting Handset Volume

How to increase or decrease handset volume.

Telephone Status Indicator

Button LED Status Indicators

Entering Environment Setup Mode

Network Settings Configuration

Load & Upgrade Settings

Setting System Authentication Information

Verifying Configuration Settings

Making and Answering Calls

Intercom Calls

Calling an Extension Number

Busy Station Callback Feature

Making Outside Calls

Authorization and Account Codes

Authorization Code Entry

How to enter an authorization code before making a call.

Account Code Entry

How to enter an account code for call charging.

Redial Functionality

Automatic Redial/Retry Feature

Call Park Functionality

Holding a Call

Call Pickup Procedures

Dialing by Directory Name

Transferring Calls

Transfer to Voice Mail

Call Waiting Handling

Speed-Dial Features

Programming Speed Dial Numbers

Dialing Speed Dial Numbers

Programming One-touch Speed Dial Buttons

Conference Calls

Programming Conference Groups

Setting up conference groups for easier call management.

Do Not Disturb Function

Setting Do Not Disturb

How to activate DND to block incoming calls.

Cancelling Do Not Disturb

Procedure to turn off the DND mode.

Call Forwarding Features

Call Forward Option Settings

How to verify or change call forwarding settings.

Forwarding All Calls

Forward Busy Call Setting

Forward No Answer Call Setting

Forward Busy/No Answer Combined Setting

Forward Follow Me Feature

Paging and Messaging

Internal Page Announcements

Making page announcements through station speakers.

External Page Announcements

Meet Me Page (MMPG)

Call Park and Page Functionality

Setting Message Indication

Programmed Messages

Alarm Features

Appointment Reminder / Alarm Clock

Sets alarms for appointments or as an alarm clock.

Alarm Cancel Procedure

Using the Door Phone

Executive/Secretary Hot Line Setup

Group Listening Feature

Account Code Entry

Locking Your IP Phone

Off-Hook Voice Announcement (OHVA)

Group Membership Management

Mute Functionality

Timer Functions

Ring Preference Settings

Reviewing and Calling Called Numbers

Reviewing and Calling Received Numbers

Reviewing and Calling Speed Dial Numbers

Reviewing and Calling Numbers by Name

Setting Call Forward Type and Number

Setting Alarm Reminders

Troubleshooting Common Issues

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