This information is published for experienced repair technicians only and is not intended for use by the public. It does not contain warnings to advise non-technical
individuals of possible dangers in attempting to service a product. Only experienced professional technicians should repair products powered by electricity. Any
attempt to service or repair the product or products dealt with in this information by anyone else could result in serious injury or death. Information provided in this
bulletin is subject to change or update without notice.
SUBJECT
:
TV powers ON
automatically
- SYMPTOM:
● The TV powers ON by itself while it is in standby mode.
- CAUSE: After the completing a standby S/W upgrade, the TV sent a POWER IR Key to the CEC device.
- REPAIR GUIDE:
1) Update the TV’s S/W to the latest version.
Note: Make sure to download the latest TV S/W from SAMSUNG.COM prior to customer visit.
Symptom1 Symptom2 Symptom3 Symptom4
L9 1
SERVICE BULLETIN
PRODUCT:
LED TV
NUMBER:
ASC20140127003
BULLETIN DATE: 01/27/2014
MODELS:
UN32F5500AFXZA, UN32F6300AFXZA, UN40F5500AFXZA,
UN40F6300AFXZA, UN46F5500AFXZA, UN46F6300AFXZA,
UN46F6350AFXZA, UN46F6400AFXZA, UN46F6800AFXZA,
UN46F7100AFXZA, UN46F7500AFXZA, UN46F8000AFXZA,
UN50F6800AFXZA, UN55F6300AFXZA, UN55F6400AFXZA,
UN55F6800AFXZA, UN55F7050AFXZA, UN55F7100AFXZA,
UN55F7500AFXZA, UN55F8000AFXZA, UN60F6300AFXZA,
UN65F6300AFXZA
Platform
TV Model Firmware Code Version Released
Fox UN46F7500, UN46F8000, UN55F7500, UN55F8000, T-FXPAKUC
1113.0
or higher
8/06/2013
X12
UN32F5500, UN32F6300, UN40F5500, UN40F6300,
UN46F5500, UN46F6300, UN46F6350, UN46F6400,
UN46F6800, UN46F7100, UN50F6800, UN55F6300,
UN55F6400, UN55F6800, UN55F7050, UN55F7100,
UN60F6300, UN65F6300
T-MST12AKUC
1112.2
or higher
8/06/2013