Samsung UN J5500AF Series - Page 106

Support Information
ASC Tech Support: (888) 751-4086
BE Tech Support: (866) 894-0637
GSPN: http://gspn3.samsungcsportal.com/
HOT TIPS
Verify TV has latest Firmware Updates found on
samsung.com., unless related to a service
bulletin directed to GSPN. Check TV is left in
auto update mode. Many new TV model issues
are firmware update related. This will prevent
REDO.
Service Bulletins/Tips
6/2/15 ASC20150601002 Abnormal Netflix Operation
Freezes/not avail./not working. FIX: Firmware Update,
May also need to Reinstall Netflix (see bulletin)
6/1/15 ASC20150601001 A Sound Bar or A/V receiver
connected to the TV does not play audio when the TV is
playing video from a streaming application. FIX:
Firmware Update
TIPS: 4/30/15 2015 Option Bytes Table (download)
ALL Repairs: Prior to service… Check GSPN for latest Bulletins and to confirm part numbers.
- Download latest firmware onto a USB Stick from Samsung.com. Download from GSPN for Bulletin related updates.
UN40J5500AFXZA Fast Track Troubleshooting Manual Rev 6/19/15ka
SMPS
Main PCB
T-CON
LVDS Cable
WiFi Mod
Jog
Function
Speaker R
Speaker L
Part# Description Ver. Ver. Ver.
BN44-00703G SMPS TS01 VS03 VS05
BN59-01174D WIFI Module TS01 VS03 VS05
BN59-01223A Remote TS01 VS03 VS05
BN94-09389A Main Board ------ VS03 -----
BN94-09124K Main board TS01 ----- VS05
BN95-02022S LCD Panel ------ ----- VS05
BN95-02022A LCD panel TS01 ----- -----
BN95-02022D LCD Panel ----- VS03 -----
BN96-30162A T-Con TS01 VS02 VS04
BN96-30218F
Bluetooth Mod TS01 TS02 VS04
BN96-30335D Speakers TS01 TS02 VS04
BN96-36274E LVDS CABLE TS01 TS02 VS04
BN96-35176A P-Function TS01 TS02 VS04
Factory Reset
Type 40A6AF0VJ
Local Set US
SW Model UJ5500
BOM Model
5500
TUNER S_TC
CH Table NONE
Option Byte Table
BT Mod