To Next PageTo Next PageWhat is the Sound Test on my Samsung Monitor?
First, perform the Sound Test to confirm that your Samsung Monitor audio is properly operating. If the audio is OK, the sound problem may be caused by the source or signal.
Why is there no sound on my Samsung UN40D5003BF Monitor, or the sound is too low at maximum volume?
If there's no sound or the sound is too low even at maximum volume on your Samsung Monitor, check the volume level of the device connected to your TV, such as a Cable/Sat Box, DVD player, or Blu-ray player.
Why is the picture black and white on my Samsung UN40D5003BF Monitor?
If the picture on your Samsung Monitor is black and white, and you are using an AV composite input, connect the video cable (yellow) to the Green jack of component input 1 on the TV.
Why is there no sound on my Samsung Monitor even though the picture is good?
If the picture is good but there is no sound on your Samsung Monitor, and you are using an external device, check the device’s audio output option. For example, you may need to change your cable box’s audio option to HDMI when you have a HDMI cable connected to your TV. If you are using a DVI to HDMI cable, a separate audio cable is required. You can also try rebooting the connected device by reconnecting the device’s power cable.
Why is there no picture/video on my Samsung UN40D5003BF?
If there's no picture or video on your Samsung Monitor, check the cable connections by removing and reconnecting all cables connected to the TV and external devices. Ensure your external device's video outputs match the connections to the TV input. Also, make sure your connected devices are powered on and that you've selected the correct source on the TV using the SOURCE button on the remote. You can also try rebooting the connected device by reconnecting its power cable.
What does ‘Mode Not Supported’ message mean on my Samsung UN40D5003BF?
Check the supported resolution of the TV and adjust the external device’s output resolution accordingly. Refer to resolution settings in this manual.
Why do I hear purple/green rolling horizontal bars and buzzing noise from the TV speakers with Component cable connection on my Samsung Monitor?
Purple or green rolling horizontal bars and buzzing noise from the TV speakers with a Component cable connection on your Samsung Monitor indicates that the set-top-box has a grounding issue. Remove the left and right audio connections from the set-top-box. If the buzzing stops, this confirms the grounding issue. Replace the Component video cables with an HDMI connection.
What to do if my cable/set top box remote control does not turn the Samsung UN40D5003BF TV on or off, or adjust the volume?
Program the Cable/Sat remote control to operate the TV. Refer to the Cable/Sat user manual for the SAMSUNG TV code.
Why is the picture not displaying in full screen on my Samsung Monitor?
HD channels will have black bars on either side of the screen when displaying upscaled SD (4:3) contents on your Samsung Monitor. Black bars on the Top & Bottom will be shown on movies that have aspect ratios different from your TV. Adjust the picture size option on your external device or TV to full screen.
How to troubleshoot inappropriate noise from Samsung UN40D5003BF Monitor speakers?
If your Samsung Monitor speakers are making inappropriate noise, check the cable connections, ensuring that a video cable is not connected to an audio input. For Antenna or Cable connections, check the signal information. You can also perform the Sound Test.
General| Screen Size | 40 inches |
|---|---|
| Aspect Ratio | 16:9 |
| Refresh Rate | 60 Hz |
| Resolution | 1920 x 1080 pixels |
| Input Ports | HDMI, USB, Component, Composite |
