Samsung WF42H5700A Series - Key, Sensor, and Voltage Errors; Communication and System Errors; Excessive Suds Error (SUd)

36_English
ERROR IMAGE MEANING & SOLUTION
BE2
A jammed key.
Call customer service.
tE1
A temperature sensor problem.
Restart the cycle. If the code reappears, call customer service.
3E
A motor problem.
Restart the cycle. If the code reappears, call customer service.
9E1/9E2
High/Low voltage detected.
Restart the cycle. If the code reappears, call customer service.
AE
A Communication error between the SUB(Sensor) PBA and the MAIN PBA
Call customer service.
AE6
A Communication error between the MAIN PBA and the INVERTER PBA.
Call customer service
8E
A MEMS sensor problem.
Call customer service.
SF1
SF2
SF3
A system error
Call customer service.
SUd
Too many suds are detected during the wash session. The unit is put on hold until
the amount of suds have been reduced. The unit will then go back to operating.
For any codes not listed above, call 1–800–726–7864 (1–800–SAMSUNG)
troubleshooting
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