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Troubleshooting
Troubleshooting
Code Action
TC1
Water heating temperature sensor needs to be checked.
• If the information code remains, contact a customer service centre.
HC
High temperature heating check
• If the information code remains, contact a customer service centre.
1C
The water level sensor is not working properly.
• Try power off and restarting the cycle.
• If the information code remains, contact a customer service centre.
AC
Check communications between main and sub PBAs.
• Try power off and restarting the cycle.
• If the information code remains, contact a customer service centre.
AC6
Inverter communication check
• If the information code remains, contact a customer service centre.
If any information code keeps appearing on the screen, contact a local Samsung service centre.
WW3000TM(SEC)_IM_Hongkong_8C104-000991_EN.indd 50 2022-05-02 11:29:49