Samsung WW9 J5 5 Series User Manual (English)

Questions and Answers:

O
Oscar FisherAug 21, 2025
Why is my Samsung WW9 J5 5 Washer not draining or spinning?
- H
  Harold BallAug 21, 2025
  If your Samsung Washer isn't draining or spinning, try these solutions: * Ensure the drain hose is fully straightened to the drain system. * Check the debris filter to make sure it's not clogged. * Close the door securely and press Start/Pause. * Verify that the drain hose isn't frozen or clogged. * Confirm the drain hose is connected to an unobstructed drain system. * Insufficient power supply may temporarily prevent draining or spinning.
J
Jason NolanAug 23, 2025
What to do if my Samsung WW9 J5 5 leaks water?
- A
  Amy MathewsAug 23, 2025
  If your Samsung Washer is leaking water, here are some things to check: * Ensure the door is properly closed. * Make sure all hose connections are tight. * Verify the drain hose end is correctly inserted and secured to the drain system. * Avoid overloading the machine. * Use high-efficiency (HE) detergent to prevent excessive suds.
J
Jennifer PhillipsAug 26, 2025
Why the door of my Samsung Washer does not open?
- Z
  zacharyhensleyAug 26, 2025
  If the door of your Samsung Washer won't open, try the following: * Press Start/Pause to stop the washing machine. * Allow a few moments for the door lock to disengage. * Note that the door will not open until 3 minutes after the machine has stopped or the power is turned off. * Ensure all water has drained from the drum, as the door may remain locked if water is present. * Make sure the door lock light is off.
T
Todd GarciaAug 27, 2025
Why is the water supply insufficient in my Samsung WW9 J5 5 Washer?
- S
  silvamarkAug 28, 2025
  If your Samsung Washer isn't getting enough water, or no water at all, consider the following: * Fully open the water tap. * Ensure the door is properly closed. * Check that the water supply hose isn't frozen, kinked, or clogged. * Make sure there is sufficient water pressure.
M
morrisonangelaAug 29, 2025
How to reduce excessive vibrations in my Samsung WW9 J5 5 Washer?
- O
  Olivia WeberAug 30, 2025
  If your Samsung Washer is vibrating excessively or making unusual noises, consider the following: * Ensure the washer is installed on a level, solid, and non-slippery floor. * Make sure all shipping bolts have been removed. * Confirm that the washer isn't touching any other objects. * Ensure the laundry load is balanced.
A
Amy MarquezAug 31, 2025
What to do if my Samsung WW9 J5 5 stops in the middle of the cycle?
- J
  Jesse LloydSep 1, 2025
  If your Samsung Washer stops unexpectedly, check these items: * Ensure the power cord is plugged into a working electrical outlet. * Check the fuse or reset the circuit breaker. * Close the door and press Start/Pause to restart the machine. * Make sure the mesh filter of the water supply hose at the water taps is not clogged. * Insufficient power supply may temporarily halt operation.
R
Regina HarrisonSep 3, 2025
Why is my laundry load still wet after Samsung WW9 J5 5 cycle?
- N
  Natasha MillerSep 3, 2025
  If your laundry load is still wet after a cycle in your Samsung Washer, consider these points: * Use the High or Extra High spin speed setting. * Use high-efficiency (HE) detergent to reduce oversudsing. * Be aware that very small loads can cause this issue. * Make sure the drain hose is not kinked or clogged.
G
garciarebeccaSep 5, 2025
How to prevent excessive suds in my Samsung Washer?
- B
  Brittany GarciaSep 5, 2025
  If your Samsung Washer is producing excessive suds, consider the following: * Ensure you are using the recommended type of detergent. * Use high-efficiency (HE) detergent to prevent oversudsing. * Reduce the amount of detergent if you have soft water, small loads, or lightly soiled items. * Note that non-HE detergent is not recommended.
D
Dana BrownSep 7, 2025
Why does detergent remain in the drawer of my Samsung WW9 J5 5 after a cycle?
- J
  juliegonzalezSep 7, 2025
  If detergent remains in the drawer of your Samsung Washer after a cycle, check the following: * Ensure the washing machine is running with sufficient water pressure. * Make sure the detergent is added to the center of the detergent drawer. * Verify that the rinse cap is inserted properly. * If using granular detergent, ensure the detergent selector is in the upper position. * Remove the rinse cap and clean the detergent drawer.
J
Jason MartinezSep 9, 2025
Why is my Samsung Washer filling with the wrong water temperature?
- R
  Ryan DodsonSep 9, 2025
  If your Samsung Washer is filling with the wrong water temperature, check these: * Fully open both the hot and cold water taps. * Make sure the temperature selection on the washer is correct. * Ensure the hoses are connected to the correct taps. * Confirm the water heater is set to supply a minimum of 120 °F (49 °C) hot water at the tap. * Disconnect the hoses and clean the mesh filter.

Samsung WW9 J5 5 Series Specifications

General

Category	Washer
Washing Capacity	9 kg
Spin Speed	1400 RPM
Energy Efficiency Class	A+++
Noise Level (Spinning)	74 dB
Color	White
Digital Inverter Motor	Yes
Eco Bubble Technology	Yes
Quick Wash	Yes
Delay Start	Yes
Child Lock	Yes
Dimensions (H x W x D)	850 x 600 x 550 mm

Summary

Before you start

Initial settings and Calibration

Guide to initial settings and recommended calibration for accurate weight detection.

Laundry Sorting Guidelines

Guidelines for sorting laundry based on care label, colour, size, and sensitivity.

Laundry Preparation Steps

Steps for preparing laundry: empty pockets, use nets, prewash, and determine load capacity.

Detergent and Capsule Use

Guidance on selecting, applying detergent, capsules, and using the drawer.

Detergent drawer guidelines

Instructions for using the three-compartment detergent drawer correctly.

Apply washing agents to the detergent drawer

Detailed steps for adding detergent and other washing agents to the drawer.

Fabric softener compartment

Instructions for applying fabric softener to the designated compartment.

Use liquid detergent

Instructions for using liquid detergent with the washing machine.

Operations

Control panel overview

Overview of the washing machine's control panel and button functions.

Spin and Cycle Options

Adjusting spin speed, and using options like Bubble Soak and Delay End.

Starting and Changing Cycles

Quick steps to start a cycle and how to change it during operation.

Standard Wash Cycles

Description of standard wash cycles, including cotton, synthetics, and wool.

Specific Wash Cycles

Details on specific cycles like Quick Wash, Daily Wash, Delicates, Dark Garment, Bedding, Baby Care.

Wash Cycle Options

Details on Pre Wash and Intensive options for wash cycles.

Delay End Functionality

How to set a delayed end time for the wash cycle with a real-life example.

Settings Management

How to manage settings like Child Lock and Sound On/Off.

Maintenance

Eco Drum Clean

Instructions for performing the Eco drum clean cycle to maintain the machine.

Smart Check Function

How to use Smart Check for diagnosing issues via a mobile app.

Emergency Drain Procedure

Steps for performing an emergency drain in case of power failure.

Cleaning the Machine

Instructions for cleaning the washing machine's surface and mesh filter.

Pump Filter Cleaning

Instructions for cleaning the pump filter to prevent clogging.

Detergent Drawer Cleaning

Instructions for removing and cleaning the detergent drawer.

Disuse and Freezing Care

How to prepare for disuse and recover from freezing.

Troubleshooting

Common Problems and Solutions

Checkpoints for common issues like not starting, water supply, noise, and vibrations.

Drain, Spin, and Door Issues

Troubleshooting for problems with draining, spinning, or the door not opening.

Cycle Stops and Temperature Issues

Troubleshooting for unexpected cycle stops and incorrect water temperatures.

Leaks, Odours, and Bubble Issues

Troubleshooting for water leaks, odours, and lack of bubbles.

Information Codes: Water Supply and Draining

Explanation of codes 4C, 4C2, 5C related to water supply and draining.

Information Codes: Door, Overflow, and Drain Hose

Explanation of codes dC, OC, LC, LC1 related to door, overflow, and drain hose.

Information Codes: Motor and Voltage

Explanation of codes 3C, UC, HC, 1C related to motor, voltage, and sensors.

Information Codes: Sensors and Communication

Explanation of codes AC, 8C related to sensors and communication.

Information Code AC6

Explanation of code AC6 related to inverter PBAS communication.

Specifications

Fabric Care Chart

Symbols and guidelines for garment care, including washing, bleaching, drying, and ironing.

Environmental Protection

Guidelines for environmentally conscious use and disposal of the appliance.

Specification Sheet

Detailed technical specifications for various washing machine models.

EU Energy and Water Consumption

Energy and water consumption data as per EU regulations for model WW9*J54*5**.

EU Energy and Water Consumption (WW9J535**)

Energy and water consumption data for WW9*J53*5** as per EU regulations.

EU Energy and Water Consumption (WW8J545**)

Energy and water consumption data for WW8*J54*5** as per EU regulations.

EU Energy and Water Consumption (WW7J545**)

Energy and water consumption data for WW7*J54*5** as per EU regulations.

EU Energy and Water Consumption (WW7J555**)

Energy and water consumption data for WW7*J55*5** as per EU regulations.

Information of main washing cycles

Main Washing Cycle Data

Details on main washing cycles, including temperature, capacity, time, and consumption.

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Samsung WW9 J5 5 Series User Manual

Table of Contents

Questions and Answers:

Samsung WW9 J5 5 Series Specifications

Summary

Before you start

Initial settings and Calibration

Laundry Sorting Guidelines

Laundry Preparation Steps

Detergent and Capsule Use

Detergent drawer guidelines

Apply washing agents to the detergent drawer

Fabric softener compartment

Use liquid detergent

Operations

Control panel overview

Spin and Cycle Options

Starting and Changing Cycles

Standard Wash Cycles

Specific Wash Cycles

Wash Cycle Options

Delay End Functionality

Settings Management

Maintenance

Eco Drum Clean

Smart Check Function

Emergency Drain Procedure

Cleaning the Machine

Pump Filter Cleaning

Detergent Drawer Cleaning

Disuse and Freezing Care

Troubleshooting

Common Problems and Solutions

Drain, Spin, and Door Issues

Cycle Stops and Temperature Issues

Leaks, Odours, and Bubble Issues

Information Codes: Water Supply and Draining

Information Codes: Door, Overflow, and Drain Hose

Information Codes: Motor and Voltage

Information Codes: Sensors and Communication

Information Code AC6

Specifications

Fabric Care Chart

Environmental Protection

Specification Sheet

EU Energy and Water Consumption

EU Energy and Water Consumption (WW9*J53*5**)

EU Energy and Water Consumption (WW8*J54*5**)

EU Energy and Water Consumption (WW7*J54*5**)

EU Energy and Water Consumption (WW7*J55*5**)

Information of main washing cycles

Main Washing Cycle Data

Related product manuals

EU Energy and Water Consumption (WW9J535**)

EU Energy and Water Consumption (WW8J545**)

EU Energy and Water Consumption (WW7J545**)

EU Energy and Water Consumption (WW7J555**)