Samsung Xpress C480W - Error Message; Error: #C1-5711 Call for Service; Error: #C1-5712 Call for Service; Not Compatible Black Toner

4.AlignmentandTroubleshooting
►ErrorCode
C1-2512
C1-3512
C1-4512
C1-5512
►Errormessage
NotcompatibleYellowtoner
NotcompatibleMagentatoner
NotcompatibleCyantoner
NotcompatibleBlacktoner
►Symptom
Tonercartridgeisnotcompatible.
►Troubleshootingmethod
1)IfthetonercartridgeisnotaSamsunggenuinetonercartridge,replacewithnewone.
►ErrorCode
C1-2711
C1-2712
C1-3711
C1-3712
C1-4711
C1-4712
C1-5711
C1-5712
►Errormessage
Error:#C1-2711CallforService
Error:#C1-2712CallforService
Error:#C1-3711CallforService
Error:#C1-3712CallforService
Error:#C1-4711CallforService
Error:#C1-4712CallforService
Error:#C1-5711CallforService
Error:#C1-5712CallforService
►Symptom
CRUMchipofthetonercartridgeisdefective.
►Troubleshootingmethod
1)Checkifthetonercartridgeisinstalledproperly.Turnthemachineoffthenon.
2)Iftheproblempersists,checkthattheCRUMcontactareaiscontaminated.Cleanit.
3)Iftheproblempersists,replacethetonercartridgewithnewone.
4-41Copyright©1995-2017SAMSUNG.Allrightsreserved.