Customer Assistance and Information ....... 410
Customer Satisfaction Procedure ............... 410
Online Owner Center ................................. 413
Customer Assistance for Text
Telephone (TTY) Users .......................... 414
Customer Assistance Offices ..................... 414
GM Mobility Reimbursement Program ........ 415
Roadside Assistance Program ................... 415
Vehicle Data Collection and Event
Data Recorders ...................................... 418
Collision Damage Repair ........................... 420
Reporting Safety Defects ............................ 424
Reporting Safety Defects to the
United States Government ..................... 424
Reporting Safety Defects to the
Canadian Government ............................ 424
Reporting Safety Defects to Saturn ............ 425
Service Publications Ordering Information .... 425
Section 7 Customer Assistance Information
409
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