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8. TROUBLESHOOTING
Smoke:
- Insufficient chimney draught!
- Check chimney height. Recommended height is minimum 15 feet.
- Check if the chimney has the right dimension.
- Check if the smoke pipe or chimney is blocked.
- Check if the chimney has the right height compared to the surroundings.
- Wood with too high moisture content.
The wood burns too fast:
- Are the air valves adjusted correctly according to the instructions?
- Is the baffle cassette placed correctly?
Sootend glass:
- Is the combustion air valve adjusted according to the instructions?
- Is the wood dry?
Sootend chimney:
- Incorrect combustion!
- Is the wood dry?
The insert surface turns gray:
- Over heating: please refer to the maintenance section: Cleaning of
fireplace.
The fireplace does not heat:
- Use of moist wood. The energy is used to dry the wood.
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