PN 10795T 43
You may also contact our Product Service Department at (800)525-0522 or (303)444-1361 or Fax
(303)444-9229 or email inst@scientechinc.com. Be prepared to provide model number, serial number
along with contact information. to arrange for a NIST traceable, factory calibration. Scientech calibrates
the detector with its power meter for the same price.
LIMITED WARRANTY
Scientech warrants and represents that the laser power measurement product will be free from defects in
design, materials and workmanship and conform with applicable Scientech product specifications for a
period of three (3) years. The product warranty period begins on the date of shipment from Scientech.
Scientech warrants that its products shall conform to applicable Scientech specifications and drawings and
will meet all the functional and performance requirements when properly installed, operated, and
maintained in accordance with Scientech’s operating manual. Warranty does not extend to any Scientech
products that have been subjected to misuse, abuse, or accidents, or improper installation, maintenance or
applications, repaired by unauthorized personnel, or Products in which the tamper proof sticker has been
removed or broken.
During the warranty period, Scientech will repair, or at its option replace at no charge, components that
prove to be defective. The product must be returned, shipping prepaid, to Scientech's authorized repair
facility. Products repaired by Scientech’s authorized repair personnel/facilities will be warranted against
defects in the repaired component and workmanship for a period of 365 days from the date of shipment
of the repaired Product.
RETURN MATERIAL PROCEDURE
Should it become necessary to return any product to Scientech for any reason including calibration, please
visit Scientech’s website at www.scientechinc.com to obtain an RMA (returned material authorization)
number and complete the form. You may also contact our Product Service Department at (800)525-0522
or (303)444-1361 or Fax (303)444-9229 or email inst@scientechinc.com. Be prepared to provide model
number, serial number, and a description of the problem along with contact information. Frequently we
can provide self-help information which will eliminate the need for returning the product.
If product return is required, please pack the items in the original box and packing material. As an alternate,
place the equipment in a snug-fitting box, and then pack that box in a larger box with at least four inches
of packing material. Scientech does not assume responsibility for products damaged during shipping and
shipping damage will not be treated as a warranty repair. Please include a point of contact, email address,
and phone number of the person we should contact regarding repair questions.
Normally, products are repaired and shipped within five (5) business days following receipt of the product
at the authorized service facility. The repair turn-around time could vary depending on the workload.
Shipping Address: Scientech, Inc.
To Next Page
Loading...