R OA D S I D E A S S I S TA N C E
R OA D S I D E A S S I S TA N C E
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As the proud owner of your Scion, you won’t have to worry about where
you can obtain assistance when mishaps requiring Emergency Road
Service or Mechanical Breakdown Towing occur. Throughout North
America, our Roadside Assistance Representatives will always be there to
ensure you receive prompt, efficient service from one of our approved
service providers, 24 hours a day, 365 days a year. These services are
available to you during the Scion basic 36 months or 60,000 kilometres*
warranty and are transferable with the resale of the vehicle with the
remaining original Toyota Canada Inc. basic warranty.
M E C H A N I CA L B R E A K D O W N T O W I N G
( R E I M B U R S E M E N T O P T I O N : U P T O $ 2 5 0 )
Should your Scion experience a mechanical breakdown and be unable to
proceed under its own power, Scion Roadside Assistance will arrange for a
towing facility to tow your vehicle from the place of mechanical breakdown
to the nearest Scion/Toyota dealership within 300 kilometres, or to your
preferred Scion/Toyota dealership within 50 kilometres. An alternative
service facility may be used if there is no Scion/Toyota Dealership within
300 kilometres.
ACCIDENT T OW I N G
( R E I M B U R S E M E N T O P T I O N : U P T O $ 2 5 0 )
A traffic accident can be a very frightening and unpleasant experience.
Scion Roadside Assistance will be there to help. An accident is defined as
the upset or collision of your Scion with any object moving or stationary.
Scion Roadside Assistance will arrange for a towing facility to tow your
vehicle from the scene of the traffic accident to the nearest Scion/Toyota
dealership within 300 kilometres, or to your preferred Scion/Toyota
dealership within 50 kilometres. An alternative service facility may be used
if there is no Scion/Toyota Dealership within 300 kilometres.
In the event that your municipality requires you to report to an Accident
Reporting Centre, a second tow will be provided from the Accident
Reporting Centre to the nearest Scion/Toyota dealer or alternative service
facility (as specified above). The second tow from the Accident Reporting
Centre must be arranged by calling Scion Roadside Assistance at 1-866-
9SCION-1 upon completion of the accident report.
R E I M B U R S E M E N T O P T I O N : In the event that alternative towing
arrangements are made, Scion Roadside Assistance will consider you for
reimbursement to a maximum of $250, provided that your Scion was towed
to a Scion/Toyota dealer, and that the following documents have been
submitted:
• Original copy of the towing receipt
• Copy of the police report
• Letter from your insurance company stating what portion of the
expenses have been covered
• Copy of the Scion/Toyota dealer repair invoice (proof of destination)
*(Whichever comes first)
Scion Roadside Assistance
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