R OA D S I D E A S S I S TA N C E
R OA D S I D E A S S I S TA N C E
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H OW T O C L A I M FO R A LT E R N AT E S E R V I C E A R R A N G E M E N T S
1. Scion Roadside Assistance should be contacted prior to making any
alternate service arrangements to ensure reimbursement for the
services rendered.
2. In the unlikely event that an authorized service facility is not available in
the area of your breakdown, the Scion Roadside Assistance
Representative will authorize you to obtain service from an alternate
facility.
3. Obtain from the service facility a detailed receipt outlining the cause of
disablement, the service required and distance towed, if applicable.
4. Submit the original receipts within thirty (30) days of the date of the
incident. The original detailed repair invoice must accompany towing
claims. Please submit claims for consideration to:
S C I O N R O A D S I D E AS S I S TA N C E
P. O . B O X 5 8 4 5
LO N D O N , O N TA R I O N 6 A 4 T 4
5. Upon receipt and confirmation of the information, Scion Roadside
Assistance will send you a reimbursement cheque according to your
reimbursement limits. Scion Roadside Assistance reserves the right to
decline any claim presented for payment later than thirty (30) days after
the date the service was performed or any claim not satisfying the
requirements of this coverage.
G E N E R A L C O N D I T I O N S
Scion Roadside Assistance agrees to provide to the driver of the registered
Scion, the benefits as listed in this warranty, maintenance and roadside
assistance guide, subject to the terms and conditions as set out in this
publication.
The records of Scion Roadside Assistance determine the commencement
and termination dates of your coverage and will be evidence of your
eligibility to claim for benefits.
The benefits of the Scion Roadside Assistance Program are transferred
when the vehicle ownership is transferred.
Any fraudulent alteration made to bills for service will render them invalid
for claims reimbursement.
Only originals of receipts and/or charge copies submitted by you will be
accepted for consideration for reimbursement. Originals will be returned
upon request.
Scion Roadside Assistance
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