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IMPLEMENTATION MODALITIES
To obtain servicing under warranty, please contact your dealer or follow the
manufacturer returns procedure if needed:
• Have your proof of purchase (receipt, invoices, etc.)
• Have the complete product as well as the accessories and original
charger provided
• And where possible its original packaging.
It is imperative to have the following information on hand: date of purchase,
model and serial number (this information can generally be found on the
product, the packaging, or on your proof of purchase). A warranty card can
be found with the documents provided with your product, stating your
serial number. Please store this safely along with your proof of purchase.
The serial number can also be found on a label (underneath the product).
When processing a warranty claim, your after-sales service may at its
discretion, within the limits of local laws, either:
• Repair and replace faulty parts.
• Exchange the returned product with a product that has at least the same
functions and is equivalent in terms of performance.
In the event of a failure or for any question relating to maintenance,
operation, safety or any other request on your device or product, write to
our customer support: service@scootycorp.com
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