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7.2. MAINTAINING YOUR DEVICE
If the product, a component or the battery is worn, please contact an
authorised service centre to have your product repaired or recycled.
7.3. STORING YOUR DEVICE
• Fully charge your device before storing it.
• Store your product indoors in a clean and dry place with an ambient
temperature ranging from 0°C to 40°C.
8. FAQ
If your device cannot be unlocked:
Check that the unlock button can be moved and is not damaged. Check that
the entire mechanism is clean before attempting to fold/unfold the device
again. If the problem persists, please contact an authorised service centre
for repairs.
Your device does not turn on:
Check that the ON/OFF button is not damaged and recharge your device
before trying again.
Your device cannot be recharged:
Check that the connections of the product and the original charger are not
damaged.
In order to identify whether the charger or the device is faulty, check that
the charge indicator on the charger is on. When the charger is connected to
the mains and to the product, the indicator will be:
• SOLID RED (indicates that the device is charging)
• GREEN: indicates that the device is fully charged.
• RED-GREEN: ashing alternatively. This happens when the battery is very
low. Wait 15 minutes while staying nearby. If the indicator turns red, the
device is now charging normally.
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