Scotsman HID312AW1 - User Manual

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Service Manual for

Meridian Ice Maker-Dispensers Models

HID312, HID525 and HID540

Table of Contents

Questions and Answers

N
Nicole BrownAug 19, 2025
Why is my Scotsman HID312AW1 not dispensing water?
- C
  cmoralesAug 19, 2025
  If your Scotsman Ice Maker isn't dispensing water, the issue could stem from a lack of water supply to the unit. Ensure that the water supply is restored. Alternatively, the water valve might not be opening. To check this, remove the upper front panel and observe the controller indicator lights. If the Water Dispense Sensed light doesn't illuminate when a container is placed in front of the sensor, the sensor isn't detecting the container. If the Water Dispense light does illuminate, press the Dispense Water button. If the water valve doesn't activate, verify the voltage at the valve. If there's no voltage, replace the controller; if there is voltage, replace the valve.
M
Maurice CareyAug 25, 2025
What to do if Scotsman Ice Maker is not dispensing water?
- E
  Eric BarnesAug 25, 2025
  If your Scotsman Ice Maker is not dispensing water, here are a couple of things to check: * **No water to unit:** Ensure the unit has a water supply and restore it if necessary. * **Water valve not opening:** Remove the upper front panel and check the controller indicator lights. Hold a container in front of the sensor; if the Water Dispense Sensed light doesn't glow, the sensor isn't detecting the container or the button is not operating. If the Water Dispense light glows, push the Dispense Water button. If the water valve doesn't activate, check for voltage at the valve. If there's no voltage, replace the controller; if there is voltage, replace the valve.
D
Debbie VillarrealAug 27, 2025
Why is my Scotsman HID312AW1 leaking water near the front?
- A
  Ashley ClarkAug 27, 2025
  If you notice a water leak near the front of your Scotsman Ice Maker, make sure the drip tray is correctly positioned. Confirm that the drip tray is pushed all the way back and touching the base.
B
Bobby WestAug 30, 2025
What to do if water is filling the drip tray of my Scotsman Ice Maker?
- P
  Paul ValenciaAug 30, 2025
  If water is filling the drip tray of your Scotsman Ice Maker, the main drain might be plugged. Remove the splash panel and inspect the basin for standing water. Clear the drain to and from the basin to resolve this issue.
C
Christian CohenSep 2, 2025
Why does water drip from the spout of my Scotsman Ice Maker?
- W
  wrightjillSep 2, 2025
  A few drops per minute from the spout of your Scotsman Ice Maker is normal. However, if the dripping is excessive, the bin drain may be plugged. Check the bin drain tube at the basin to ensure it's clear.
C
Caroline OconnorSep 4, 2025
How to fix a water leak near the front of my Scotsman Ice Maker?
- W
  William CraneSep 4, 2025
  If you notice a water leak near the front of your Scotsman Ice Maker, ensure that the drip tray is correctly positioned. Confirm that the drip tray is pushed all the way back and is touching the base.
C
Cameron HooperSep 7, 2025
What causes water to fill the drip tray in a Scotsman HID312AW1?
- M
  Michael KellerSep 7, 2025
  If water is filling the drip tray in your Scotsman Ice Maker, it's likely due to a plugged main drain. To resolve this, remove the splash panel and inspect the basin for standing water. Clear the drain to and from the basin. If the drain is plugged with mold or slime, use a sanitizing agent to flush the drain line. To prevent future clogs, only allow water to go down the drain.
J
Jeffrey NguyenSep 10, 2025
Why is the dispensed water from my Scotsman Ice Maker cloudy?
- A
  Andrea HernandezSep 10, 2025
  If the dispensed water from your Scotsman Ice Maker is cloudy but clears up in a few minutes, this is normal and can vary depending on the amount of air in the water. Lowering the water pressure to the unit may improve this.
E
Erika KaufmanSep 12, 2025
Why is dispensed water from my Scotsman HID312AW1 Ice Maker cloudy?
- R
  randynunezSep 12, 2025
  Cloudy water from your Scotsman Ice Maker that clears up in a few minutes is usually due to air in the water. This is normal and can vary depending on the amount of air present. Lowering the water pressure to the unit may improve this issue.
T
thomashamptonNov 15, 2025
What to do if my Scotsman Ice Maker is not dispensing ice?
- C
  Cheyenne RichardsNov 16, 2025
  If your Scotsman Ice Maker isn't dispensing ice, several factors could be the cause. First, check if the unit is in Off mode; if so, remove the upper front panel, check the controller code, and push the On/Off button to restart. Ensure the unit has a water supply; a code 3 on the controller indicates a water issue. Also, confirm the unit has power; if the power light on the controller is off, restore power. If the controller displays code 4, it indicates a high-pressure control opening due to interrupted water flow (for water-cooled models); restore the water supply and reset the controller. A 'b' code on the controller suggests the ice level control is falsely sensing a full bin; clean the ice level control sensors. If the dispense motor isn't turning, remove the upper front panel and che...

Scotsman HID312AW1 Specifications

General

Type	Undercounter
Ice Type	Nugget
Condenser Type	Air-Cooled
Ice Storage Capacity	12 lbs
Voltage	115V
Weight	180 lbs
Power Supply	115V/60Hz/1-ph

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