Scotsman HID312 - User Manual

Other manuals for Scotsman HID312

Service Manual41 pages

User Manual92 pages

Instructions2 pages

Technical Service Instructions76 pages

Questions and Answers

K
Kiara AriasAug 17, 2025
Why is my Scotsman Ice Maker not dispensing ice?
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  Alexander CooperAug 17, 2025
  If your Scotsman Ice Maker isn't dispensing ice, here's what might be happening: * **No ice in the bin:** The unit might be in Off mode. To resolve, remove the upper front panel and check the controller code. Push the On/Off button to restart. * **No water to the unit:** If the controller shows code 3, restore the water supply. * **No power to the unit:** If the power light on the controller is off, restore power. * **High pressure control opened:** Check the fan motor. * **Ice level control sensing full bin falsely:** If the controller shows 'b', clean the ice level control sensors.
A
Annette LoweAug 19, 2025
How to fix a Scotsman HID312 Ice Maker dispense motor that is not turning?
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  Eileen DominguezAug 20, 2025
  To troubleshoot a dispense motor that isn't turning on your Scotsman Ice Maker, remove the upper front panel and check the controller indicator lights. Hold a container in front of the sensor. Does the Ice Dispense Sensed light glow? If not, the sensor isn't detecting the container. If it does glow, does the Ice Dispense light glow? If yes, push the Dispense Ice button. Does the motor activate? If yes, continue to the next step. If not, check for voltage at the motor. If there's no voltage, replace the controller. If there is voltage at the motor, replace the motor.
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Daniel GarciaAug 25, 2025
Why is my Scotsman HID312 not dispensing water?
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  nortonrichardAug 26, 2025
  If your Scotsman Ice Maker isn't dispensing water, the issue could stem from a lack of water supply to the unit. Ensure that the water supply is restored. Alternatively, the water valve might not be opening. To check this, remove the upper front panel and observe the controller indicator lights. If the Water Dispense Sensed light doesn't illuminate when a container is placed in front of the sensor, the sensor isn't detecting the container. If the Water Dispense light does illuminate, press the Dispense Water button. If the water valve doesn't activate, verify the voltage at the valve. If there's no voltage, replace the controller; if there is voltage, replace the valve.
B
brycesullivanAug 27, 2025
What to do if water is filling the drip tray in my Scotsman Ice Maker?
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  gibsonkevinAug 28, 2025
  If water is filling the drip tray of your Scotsman Ice Maker, it's likely due to a plugged main drain. To resolve this, remove the splash panel and inspect the basin for standing water. Clear the drain to and from the basin. If the drain is plugged with mold or slime, use a sanitizing solution to flush the drain line. To prevent future clogs, only allow water to go down the drain.
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Christian BrownAug 30, 2025
What to do if there is a water leak near the front of my Scotsman Ice Maker?
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  Brandon LaneAug 30, 2025
  If you notice a water leak near the front of your Scotsman Ice Maker, confirm that the drip tray is pushed all the way back and touching the base.
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Alvin HansenSep 2, 2025
What to do if water is filling the drip tray of my Scotsman HID312 Ice Maker?
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  Daniel BlankenshipSep 2, 2025
  If water is filling the drip tray of your Scotsman Ice Maker, the main drain might be plugged. Remove the splash panel and inspect the basin for standing water. Clear the drain to and from the basin to resolve this issue.
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Andrew SandersSep 5, 2025
Why does water drip from the spout of my Scotsman Ice Maker?
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  Bob AllenSep 5, 2025
  A few drops per minute from the spout of your Scotsman Ice Maker is normal. However, if the dripping is excessive, the bin drain may be plugged. Check the bin drain tube at the basin to ensure it's clear.
J
Jacob WalshSep 8, 2025
How to fix a water leak near the front of my Scotsman Ice Maker?
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  Jared LynchSep 8, 2025
  If you notice a water leak near the front of your Scotsman Ice Maker, ensure that the drip tray is correctly positioned. Confirm that the drip tray is pushed all the way back and is touching the base.
T
turnerjosephSep 12, 2025
Why is dispensed water from my Scotsman Ice Maker cloudy?
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  William NelsonSep 12, 2025
  Cloudy water from your Scotsman Ice Maker that clears up is usually due to air in the water. This is normal and can vary depending on the amount of air present. Lowering the water pressure to the unit may improve this.
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louispowellSep 13, 2025
Why is the dispensed water from my Scotsman HID312 cloudy?
- J
  jwhiteSep 13, 2025
  If the dispensed water from your Scotsman Ice Maker is cloudy but clears up in a few minutes, this is normal and can vary depending on the amount of air in the water. Lowering the water pressure to the unit may improve this.